Ashley Ann Reviews 

Our Ashley Ann kitchen is over 11 years old and still looks and works well. However, one of the doors was not closing properly due to a perceived hinge failure. I spoke to Bethany and subsequently Lorna at the Aberdeen branch via the telephone. Despite the fact that the branch was closing for the Xmas hols and the fact of our kitchen being 11+ years old, they were both extremely helpful and proactive. I sent photos of the door and hinges. They quickly sourced 2 hinges. As I said the branch was closing for the holiday and I could not collect them in time. They went to the bother of sending me a photo of where they had concealed the hinges in a packet outside their premises. I was able to pick up the packet the next day, and my kitchen door was quickly reinstated. As the kitchen was 11+ years old they could have shown little or no interest, but that was not the case. Many thanks Ashley Ann for a still good looking and fully functioning kitchen, and to Bethany and Lorna at the Aberdeen branch for going above and beyond. In due course I know where I will purchase my next kitchen!

We are currently renovating our flat and creating an open plan kitchen, so choosing the right kitchen company was really important to us. We visited four different companies, but none of them felt quite right. They didn’t really listen to what we wanted, and the designs just weren’t us.

From the moment we met Maria at Ashley Ann, the experience was completely different. Maria really took the time to listen to our ideas and needs and provided us with several different design options, rather than just one, and patiently refining them with us until we got the perfect layout that also suited our budget. The final design was exactly what we had envisioned and truly felt tailored to us.

During the installation, if we needed anything or if there were any small hiccups, Maria was always there to help and sorted everything very quickly, which gave us real peace of mind.

As part of the renovation, 168 Interiors relocated our front door, which created much more space in the kitchen and allowed us to include a large larder, which I am absolutely in love with! The team at 168 Interiors were extremely professional and accommodating to our needs throughout the process. They were also very clean, polite and friendly, which made the whole experience even better.

Overall, we couldn’t be happier with the service and the end result. The design and professionalism were outstanding, and we would highly recommend Ashley Ann (especially Maria) as well as 168 Interiors to anyone considering a home renovation.

I have had my kitchen revamped with new sink, hot tap, hob and worktop …… superb service
Next I had a television wall with units built ….. again superb service from design to completion. I am delighted with the results and good not fault the procedure from start to finish. Well done Ella 👏🏼👏🏼👏🏼

We chose Ashley Ann to design and install our new bathroom as they came up with some really good ideas that were aligned to exactly what we were looking for. The tradesmen who carried out the installation were excellent and their attention to detail was first class. They always made sure that they asked us where we wanted certain items located before carrying out the work. Excellent service from start to finish.

Gemma was both helpful and her advice was great. although the order was not complete on delivery, it was quickly put right.

It was lovely to work with Heidi from the North Berwick branch, the whole process was so easy from choosing items to design. Heidi was very experienced and passionate about her job. We were kept up to date about everything and any questions were answered/solved very quickly. Lance and his team were great to work with. Lance checked with us every step of the way so that our bathroom was exactly how we wanted it. We are very impressed with the quality of workmanship and the finished room is fantastic. Would definitely use this company again and recommend highly.

Firstly, I want to say how happy I am with the workmanship from LGR Joinery, they were professional throughout, but my overall experience with Ashley Ann was very poor. Communication was inconsistent and at times unclear, misleading and often rude and standoffish. There was no final walkthrough once the work was completed. A fundamental design error caused delays and has left certain appliances/units not fitting correctly. This all resulted in avoidable stress, repeated rescheduling and a thoroughly poor experience. I would not use Ashley Ann again, nor would I recommend them to anyone.

Really good product and great communication with our installer, which made the whole process really easy. Thanks to Ursula for being so helpful.

Had a few issues that took a bit of time to resolve but overall we are satisfied. In the end Ashley Ann addressed our issues to the best of their ability. Their customer service was quick to respond to my previous review and all involved were cordial throughout the process. My advice to others - be patient as they get really busy and their contractors seem to be in high demand. Also, follow up on issues despite the timeline. They are true to their word and won’t forget about you.

This is the second kitchen we have bought from Ashley Ann ( previously English interiors, LeekBrook) Nothing wrong with the first kitchen; we moved house and looked at other kitchen suppliers and they just didn’t measure up to the quality and choice.
Emma could not have been more helpful, I’m not easy to please and changed my mind over colour and accessories numerous times, but Emma was so patient and understanding and Shaun fitted it so expertly and efficiently. Now we have a beautiful kitchen exactly how we wanted it. I wouldn’t hesitate to recommend Ashley Ann 5*

Outstanding from start to finish.
Heidi Denholm from the North Berwick branch was our designer. She understood our need for change due to my husband's mobility issues. She had the perfect design ready in a couple of days and arranged for us to come in and see it. We were blown away! She helped guide us with suggestions and listened to what we wanted and what would work well.
Lance was our fitter and he was tremendous, such a hard worker. He checked in with me as the project progressed to ensure I was happy and asked me where I'd like mirrors etc to go. He's a diamond.
Sadly, my husband passed away during the installation and everyone at Ashley Ann couldn't have been more supportive, compassionate and understanding.
5 star people delivering a 5 star service, going above and beyond expectations during a difficult time.
Can't recommend highly enough.
Thank you all. I love my new shower room.

Ordering was easy , staff very helpful. Order was delivered on time and assembled with fuss or mess.

from the start journey has been smooth, kept updated, any questions answered timeously. nothing was an issue, as for the Quality it is fantastic. we picked the Nobilia range & have been blown away with the fixtures & fitting. thanks again to Team Ashley Ann. 1st Class!!!. Thank you

The expert advice and design of the kitchen from the staff

Jill was wonderful from start to finish … I asked her to waow me in her design and she exceeded my expectation .
Ross then fitted our kitchen and his attention to detail was off the scale … could not recommend Ashley Ann highly enough

Ashley Ann Edinburgh designed my kitchen and I love it! Maria included everything I asked for and offered advice, so together we have produced a brilliant kitchen. I have always wanted an island and, guess what, I now have one!
My last kitchen was grey with stainless steel fittings, so this time, I opted for Sand units and it looks beautiful - clean and crisp.
Maria worked hard to make my kitchen perfect for me, ensuring that the floor tiles were in keeping and the work tops co-ordinated. Thank you.
Janet

Ashley Ann Stirling Scotland designed and oversaw the installation of my bathroom with the aim of making it future proof for my growing sight and mobility needs. It was not an easy job for them. The room is small and based in an old stone house. I am so pleased with the result. Carrie Ann Walsh designed a modern and appropriate shower enclosure I love, and Steve Snedden Joinery expertly overcame multiple insulation difficulties such as repositioning the toilet. I have one small niggle. Ashley Ann tends to concentrate on kitchens in their official documentation such as guarantees and company policies. Bathrooms appear to take a secondary role and take up little space in their showrooms, which is a pity.

Thank you to Ashley Ann at Stirling, especially Tammy, for a stress-free refurbishment of my entire flat, bathroom, kitchen, bedroom, and living room. Everything went smoothly and the finished flat and units look great. Highly recommended. And thanks also to the Paul Harris team of joiners, plumbers, electicians, and decorators who frequently went above and beyond to accommodate my requests.

We are delighted with the quality of our Kitchen.Bethany from Aberdeen store who we dealt with was very good , took time to go over things with us , offered ideas / solutions and was very responsive.
We are very happy with our kitchen and service from all at Ashley Ann including their fitters.

Great service from start to finish. Lovely kitchen and design. No complaints.