Askavetonline Reviews 

The vet was awesome. Very helpful. Very knowledgeable. However the $44.00 charge that showed up was a big, unwanted surprise.

I was told that I would be charged five dollars to talk to a vet about my concerns about my pet. They charged my card $70 basically and ripped me off. How stupid I was to not read these reviews before putting my charge card up there I had to cancel it.the telephone number they leave with the bank where the charges are is ‘just answer’ so who’s ripping me off I don’t know. Maybe ‘just answer’ is. A bunch of crooks.

This site is a scam - Buyer beware. I was charged $60 for an inaccurate diagnosis while we were traveling and away from our Vet. THEN they hit my CC the following month with an unauthorized subscription fee. I notified the bank and cancelled my CC card. Just Answer is an affiliated part of the SCAM.

Scam never use this service , they trick you into a low payment as trial & & then take recurring payments Never ever use them

I reached out about a flea med chewable that needs a rx. I think the Vet Assistant was AI. After letting her know my needs, she said "pay $5 to speak with a vet, all you have to do is fill out the credit card form below". While reviewing the form, I noticed a small yellow box underneath with the disclaimer to pay $5 today, then $65 for this month's service and then $65 each month after. I guess I was taking too long to enter my card info because she started spamming me with "enter your card info", enter your card info now". I felt pressured. I didnt enter it because I wanted to know whats the monthly reoccurring for? The blue-chat box we were initially communicating in that wouldnt let respond/ reply to her anymore, yet she kept telling me "just enter you info, have a vet ready" but instead of the blue chat, her messages were in a black chat box that also wouldn't let me respond. Because I was unable to ask the vet assist. anymore questions after the credit card form popped up, I left the site. Sketchy!

I contacted Askavetonline one time and got some good advice for an emergency situation and was charged $43.00. I paid with a credit card. The following month I received another $43.00 charge that I never authorized. My bank picked up the fraudulent charge and notified me and canceled the card. Do not use this service!

Beware of this service! It was only supposed to charge $5.00 for a 4 minute call. They creeped back in and charged $65.00, tried to dispute the charge and no phone number, tried to contact them through the website and no answer. I believe they work from a foreign Country because the person we talked too could barley speak English.

First of all they advertise that a specific question can be answered for $5.00 so I made the call and gave them my credit card for payment of $5.00. When I received my credit card bill I noticed another charge from this rip off company for $65.00 and set up for recurring! These details were not explained to me what so ever that I would be charged again for a $5.00 question which by the way I was givin incorrect information! If I could give this company the correct rating it would be a negative 5. Don't waste your valuable time and money on this fraudulent outfit and call a real vet who's honest and trustworthy!

Fraudulent & a total scam!
They fraudulently signed me up for a recurring monthly charge, despite the fact that they are located in the US and they cannot provide the service here in Ireland.

The advice was good, but they asked for a $5.00 payment, and then set up a $55.00 monthly autopay. Very difficult to cancel.

I paid a 5.00 fee over a year ago to ask a question on the weekend. Now all this time later, I have been billed three times in three months 55.00. I tried to call and report that someone was using my debit card on their website but could never talk to a person. They just wanted me to pay again on line😳 Now after reading other reviews I think i am not the only one being charged 55.00 a month for nothing. Please don’t use this site or dare put your debit or credit card on this site!!!!!

They promised me a refund of $85.00.
If they do, I'll change my rating.

I used this service when my dog ingested something that could harm her. I was advised to take her to emergency care (which I did). They claimed I had to sign up for their program ( which I did) but cancelled within the month. I just found out that they have been charged each month since then. When I called them they said I never cancelled. I immediately did that and they said they would send me a noticed that I canceled. I am still waiting for them to post it.
Please tell any of your animal lovers NEVER USE THEM!

Terrible terrible they are charging us $65.00 a month and I did not agree to that. It is a total scam I can’t believe they are still able to do this to people. I hit one star but can’t even say that. I’d like to give them a negative rating. Total fraud.

DO NOT USE! I paid a ONE TIME fee of like $5 to talk to a vet about something one of my animals was going through and every month they take like $35 out of my account. And there’s no way to cancel it because I didn’t make an account when I paid the $5. So they are scamming people. They need to be sued.

SCAM!!!!They charge you hidden fees every month!!!Once you pay that initial fee you are scammed for a lot of money. Try to cancel is nearly impossible! RIP OFF!!!!

I was happy to pay for the advice which I urgently needed at the time. Though the advice was to take my dog to the nearest vet. However, now I am being charged a monthly fee which I did not agree to. They say it is a membership program so they can't make refunds.

DO NOT USE THIS SERVICE!!

If I could give this 'service' a zero, I would. I had a middle of the night, one-time consult regarding my dog. I was charged $5 for the contact and $55 for the service provided. Not a problem.
A month later, I was charged an additional $55, $28 for a subscription ("cancel anytime") I never signed up for, and additional $5 fees to try to resolve the issue.
And to resolve the issue, I was sent to a website populated with lawyers and ended up with a secret subscription to THAT website I had to cancel.
I still haven't been able to cancel the AskAVetonline subscription or have the additional fees that have been charged to me refunded.

I wish I could give it a zero rating . Do not use this online site. They will bill you $55 a month without telling you this is a total scam. And they are absolutely no help whatsoever.

I told her everything I already knew and the only thing she could suggest is put water in the cat food really no one told me it was gonna cost $65. It said a five dollars and then they took that money out of my checking account and they refuse to give it back to me. Do not use these people. They’re awful.