BEWARE IF YOU NEED TO RETURN A FAULTY ITEM! Abysmal experience with this company. I ordered a screen protector for my watch, it took ages to arrive and then it was faulty (not touch sensitive as ad... Toon meer
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Lees wat reviewers zeggen
I have orders few straps already and each one is absolutely perfect. No issues with delivery, would recommend.
So I’m a snob not going to lie, I’ve only ever brought apple straps but given the dramatic increase in cost I thought I’d try something else. These watch straps are amazing, very very good quality, th... Toon meer
Bedrijf heeft geantwoord
Having tried a third party strap before, I was a little sceptical. However, Astra have surprised me. The strap quality is great, and the connections feel perfect. I’d go as far as saying I would expec... Toon meer
4,2
Goed
384 reviews
Heeft 84% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Stay Away
Stay Away. Ordered a 49MM Apple watch strap. Not close to photos and Carbon fibre detailing hardly visible. Takes a month to be delivered as this is overseas and not an AU company. Wanted to give them another go - so ordered a 49MM case and another magnetice Strap. Realised I ordered an incorrect strap size and got it contact with them through email in 30mins of ordering. 24 hours later sent they an email that they will correct the order as no price difference. Another 24 hours gone and they couldn’t change the size and it was already shipped and would take a return once arrived. Arrived on 35th day - so I don’t qualify for 30 days return. Moreover the strap was no way near the colour showed in pictures on website. Now the other ordeal - Apple watch case is not made to size. Managed to get it on but didn’t like the colour as it is gloss black and not subtle like in the photos. Wanted to get it remover and not able to remove it due to it being too tight. Ultimately will have to use tools to remove it which will cause damage to my immaculate watch. No wonder why these are always 50-60% off. Don’t be fooled by the reviews on their website and they only approve reviews which they like.
3 mei 2026
Review zonder uitnodiging
BEWARE IF YOU NEED TO RETURN A FAULTY…
BEWARE IF YOU NEED TO RETURN A FAULTY ITEM!
Abysmal experience with this company. I ordered a screen protector for my watch, it took ages to arrive and then it was faulty (not touch sensitive as advertised). I emailed them straightaway to ask how to return the cover and get a refund. That’s when it all went wrong. After 13 emails backwards and forwards, they still wouldn’t send me details of return. I had to send photos of the watch, a video of why it wouldn’t work…. They kept telling me what a valued customer I was, it needed further investigation etc etc etc. Repeatedly thanking me for my patience (exact same words with each email).
I then realised that although trading as a UK company, they were in fact based in the US. I think half the replies were AI generated.
Their customer service is dire… keep well away.
30 april 2026
Review zonder uitnodiging
The customer service was excellent
The customer service was excellent, replied promptly and answered all my questions. So helpful.
11 april 2026
Review zonder uitnodiging
Amazing good Excellent quality, excellent service, reasonable price
Amazing Excellent quality, excellent service, reasonable price
29 april 2026
Review zonder uitnodiging
Great
I have orders few straps already and each one is absolutely perfect. No issues with delivery, would recommend.
29 april 2026
Review zonder uitnodiging
Watch straps for Google watch
Good choice of straps - different styles and colours.
The quality is good.
24 april 2026
Review zonder uitnodiging
Antwoord van astrastraps.co.uk
Hi there,
Thank you for your feedback! We’re glad to hear you’re happy with the range of styles and colors, as well as the quality of the straps.
We appreciate you taking the time to share your experience and hope you enjoy your purchase!
Great looking watch straps
Great looking watch straps, that ooze quality and at a reasonable price. Delivery was good too.
17 april 2026
Review zonder uitnodiging
Antwoord van astrastraps.co.uk
Hello,
Thank you for the 5-star review. We’re glad to hear you’re happy with the watch straps and that they meet your expectations in both quality and value. It’s also great to know delivery was smooth and timely.
We really appreciate your support and hope you continue to enjoy your purchase.
Antwoord van astrastraps.co.uk
Hello,
Thank you for your feedback!
We’re glad you’re happy with the quality of our straps.
We truly appreciate your support and hope you continue to enjoy your product!
Lovely watch strap fits perfect to my…
Lovely watch strap fits perfect to my iwatch and looks great
I will be ordering another colour to switch and change with other outfits
10 maart 2026
Review zonder uitnodiging
Antwoord van astrastraps.co.uk
Hi,
Thank you for your feedback! We’re glad to hear you’re happy with your purchase and appreciate your support.
Very cute and comfy watch strap
Very cute and comfy watch strap, much better than the Nike one it came with tbh. And really fun watch cover looks really great. Although does trap water when I wash the dog.
16 maart 2026
Review zonder uitnodiging
Antwoord van astrastraps.co.uk
Hi,
Thank you for your feedback!
We’re glad to hear you’re happy with your purchase, and we appreciate your comments as they help us continue to improve our products.
Antwoord van astrastraps.co.uk
Hello,
Thank you for your feedback! We’re glad to hear you’re happy with the quality of our product.
We look forward to serving you again soon!
Great strap
This is my second strap purchase. The first lasted a few years and I am impressed so far with this one, lovely colour and soft quality silicone.
12 maart 2026
Review zonder uitnodiging
Antwoord van astrastraps.co.uk
Hello,
Thank you for your feedback and continued support! We’re so glad to hear that you’re happy with your purchase.
We truly appreciate you choosing us and hope you enjoy your strap!
Great item fast delivery 👍
4 februari 2026
Review zonder uitnodiging
Antwoord van astrastraps.co.uk
Hi Chin, Thank you for your review.
We’re glad everything arrived quickly and that you’re happy with your purchase. We appreciate your support and for choosing Astra Straps.
10/10
Awesome elasticated strap, no more sore arms from silicone straps. Prompt and fun updates then delivered as promised!
25 februari 2026
Review zonder uitnodiging
Antwoord van astrastraps.co.uk
Hi Gill, Thank you for the great feedback.
We’re glad the elastic strap has been a more comfortable option for you. It’s also great to hear the updates kept you informed along the way.
We appreciate your support and hope you continue enjoying your strap.
Refund!!! - I don’t really leave reviews despite…
I don’t really leave reviews despite countless bad customer experiences however this is one of the worst shopping experiences.
I wanted to exchange an item and was going back and forth for a week. I then asked for a refund as the were being difficult with the exchange which took another week to sort out.
By the time they agreed to the refund i thought happy days. 1 day later the refund that was due was actually taken out my account. So I was charged twice for the same order . In summary no refund and charged twice for one strap. DO NOT SHOP HERE UNLESS YOU WANT TO BE SCAMMED.
20 februari 2026
Review zonder uitnodiging
Antwoord van astrastraps.co.uk
Hi Emmanuel, Thank you for your review.
We would like to clarify that we cannot manually process new charges from our end after an order is placed. All payments are authorized and completed at checkout through our secure payment system. We do not have the ability to charge a card separately from the original transaction.
We have checked our system and do not see any record of an additional order or second charge on our side. In situations like this, it is often helpful to contact your credit card provider to confirm whether the amount showing is a pending authorization or a duplicated posting on their end.
If you would like us to review this further, please contact our customer support team with your order number and a screenshot of the transaction, and we will gladly assist.
Good selection of watch straps
Good selection of watch straps. Simple and straightforward purchase. Only issue I had was the delivery time which was beyond their control. Overall,a good experience and would buy from there again.
7 februari 2026
Review zonder uitnodiging
Antwoord van astrastraps.co.uk
Hi Halima, Thank you for your thoughtful review.
We’re glad you found a style that suited you and that the ordering process was smooth. We truly appreciate your understanding regarding the delivery timeline.
We’re continuously working on improving our delivery timeframes and carrier coordination to make the experience even better.
It means a lot to hear you’d shop with us again.
Antwoord van astrastraps.co.uk
Hi Loraine,Thank you for your feedback.
We’re glad you’re happy with your purchase. We appreciate you choosing Astra Straps and taking the time to share your experience.
Straps far too big, impossible to get a refund
Straps far too big. When I asked for a refund, I kept getting refused - they just offered me a discount. I kept saying that they were too big so I wanted a refund, but they kept fobbing me off. This happend three times. After reading all the bad reviews here about the impossibility of being refunded, I accepted a 50% discount - as it was clear I would never get my money back.
11 februari 2026
Review zonder uitnodiging
Antwoord van astrastraps.co.uk
Hi Janet, Thank you for your feedback.
We’re sorry to hear the sizing did not work for you. Strap length measurements are listed on each product page so customers can compare against their wrist size before purchasing, but we understand that fit can still vary from person to person.
Our team may offer partial refund options as one possible resolution, however a full refund is not automatically declined. Each request is reviewed based on the return terms provided at checkout.
If you feel your case was not handled correctly, please contact our support team again with your order details and we will re-examine it.
We are continuously reviewing our sizing information and support process to improve clarity and ensure a smoother experience.
Terrible straps
Terrible straps, cheap and flimsy
Doesn't fit Google watches
6 februari 2026
Review zonder uitnodiging
Antwoord van astrastraps.co.uk
HI Elizabeth, Thank you for your feedback.
We’re sorry to hear the strap did not meet your expectations. Compatibility details are listed on each product page, including supported models, to help customers select the correct option.
If the item you received does not match the model selected at checkout, please contact our support team with your order number so we can review this for you.
We appreciate the feedback and continue working to improve product clarity and overall experience.
Really well made watch strap
Really well made watch strap, will definitely be ordering more.
7 februari 2026
Review zonder uitnodiging
Antwoord van astrastraps.co.uk
Hi Lacey, Thank you for your kind words.
We’re glad you’re happy with your strap and that it met your expectations. It means a lot to hear you’re considering ordering again.
We truly appreciate your support.
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