Really good experience with their customer services, prompt replies from Sarah and nicely helpful. High quality products from a trustworthy company
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I ordered a Salveo slim stainless steel strap for my Apple Watch from Astra Straps and could not be more pleased with it. At first I was a little flummoxed as I couldn’t work out how to remove links a... Toon meer
Bedrijf heeft geantwoord
Great quality watch strap. Love the colour too. The first strap arrived in the wrong size but customer services were super helpful, friendly and quick to respond. This was sorted out fast and the stra... Toon meer
Bedrijf heeft geantwoord
Was initially pleased with the look of the straps I ordered, until within 3 hours of putting it on it had fallen apart. I immediately emailed them with a photo and asked for either a refund or a new w... Toon meer
Bedrijf heeft geantwoord
4,5
Uitstekend
436 reviews
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Antwoord van astrastraps.co.uk
Hi Luca,
Thank you so much for your kind words!
We’re really happy to hear you had a great experience with our customer service.
We truly appreciate your support and hope to help you again in the future!
Keep away from this company scammers…
Keep away from this company scammers didn’t get my order raised it with them tell me to contact there courier raise a claim no chance company are responsible so stay away
3 juni 2026
Review zonder uitnodiging
Antwoord van astrastraps.co.uk
Hi Gary,
Thank you for taking the time to share your feedback. We’re really sorry to hear about the issues you’ve experienced with your order and the confusion around the delivery process. That’s not the experience we want for our customers.
In some cases, we may ask customers to file a claim with the courier if tracking shows the order was delivered to the address provided at checkout. This is because the courier handles the final stage of delivery, and we need their investigation to help resolve what happened. That said, we always work with customers to make sure the issue is properly reviewed and supported.
Please contact us at support@astrastraps.co.uk with your order details so we can take another look and assist you further.
We appreciate you bringing this to our attention, and we’re sorry again for the inconvenience caused.
Great choice and good value
Great choice and good value . Easy ordering and quick delivery. Fitting strap to the watch was so easy. Fits and looks really smart . So comfortable to wear much prefer to my original watch strap which had at times a sweaty odour.
14 mei 2026
Review zonder uitnodiging
Antwoord van astrastraps.co.uk
Hi there,
Thank you for your review! We’re glad to hear you had a smooth ordering experience and that your item arrived quickly. It’s also great to know you’re happy with the fit, look, and overall comfort.
We really appreciate your feedback and support. Thank you for choosing us!
Liked the range of strap options
Liked the range of strap options. My order arrived fairly quickly, straps and case were good quality. Would order more again.
15 mei 2026
Review zonder uitnodiging
Antwoord van astrastraps.co.uk
Hi there,
Thank you for your review!
We’re glad you enjoyed the range of strap options and that your order arrived quickly. It’s great to hear you’re happy with the quality of both the straps and the case.
We truly appreciate your support and look forward to serving you again!
Good pricing and no surprises always…
Good pricing and no surprises always leads to satisfaction
12 mei 2026
Review zonder uitnodiging
Antwoord van astrastraps.co.uk
Hi Angela,
Thank you for your review!
We’re glad to hear you’re happy with our pricing and that your experience was straightforward and as expected.
We really appreciate your support and are pleased we could deliver a smooth experience for you.
Very happy!
Took a while to be delivered to me, but very pleased with my new watch strap! Looks good and extremely comfy! Very happy! x
2 mei 2026
Review zonder uitnodiging
Antwoord van astrastraps.co.uk
Hi Mary,
Thank you for the 5-star review!
We appreciate your patience with the delivery time and really pleased to hear you’re happy with your new watch strap.
We look forward to serving you again in the future!
Excellent
Delivery was as promised and the straps were excellent. Really pleased with the look and quality. Will definitely be buying some more straps from Astrastraps.
28 april 2026
Review zonder uitnodiging
Antwoord van astrastraps.co.uk
Hi Alan,
Thanks so much for your kind feedback!
We’re glad to hear your order arrived as promised and that you’re happy with the look and quality of your straps.
We look forward to serving you again soon.
Great product and quick shipping
Great product and quick shipping. This is my second order now and love it as it’s hypoallergenic and have been caught out before with cheap alternatives! Well worth the money.
9 april 2026
Review zonder uitnodiging
Antwoord van astrastraps.co.uk
Hello there,
Thank you for your feedback and continued support.
We’re glad to hear you’re happy with the product quality and shipping speed. We really appreciate your trust.
Great experience re communication and customer service
Good experience re communication and speed of service, however the original strap I purchased is awful.I ordered the Lacertus Rugged Silicone Sports Strap - Titanium Black / 49MM. It’s hard, pinches, made my wrist sore and after one week smells awful. Shame as the strap itself looks amazing. Having been contacted by support they been exemplary trying to deal with the problem. I have been offered a replacement and fingers crossed the strap I choose will be comfortable. Thank you Astra for dealing with this swiftly and professionally.
6 mei 2026
Review zonder uitnodiging
Antwoord van astrastraps.co.uk
Hello there,
Thank you for taking the time to share your feedback, and we’re glad to hear you were happy with the communication and speed of service.
We’re sorry to hear that the strap itself did not meet your expectations and has caused discomfort. We’d really like to make this right, please email our customer support team again at support@astrastraps.co.uk with your order details so we can assist you and work towards a resolution.
Antwoord van astrastraps.co.uk
Hello,
Thank you for your kind review!
We’re glad to hear you were happy with the service we provided.
We appreciate your support and hope to assist you again in the future.
Stay Away
Stay Away. Ordered a 49MM Apple watch strap. Not close to photos and Carbon fibre detailing hardly visible. Takes a month to be delivered as this is overseas and not an AU company. Wanted to give them another go - so ordered a 49MM case and another magnetice Strap. Realised I ordered an incorrect strap size and got it contact with them through email in 30mins of ordering. 24 hours later sent they an email that they will correct the order as no price difference. Another 24 hours gone and they couldn’t change the size and it was already shipped and would take a return once arrived. Arrived on 35th day - so I don’t qualify for 30 days return. Moreover the strap was no way near the colour showed in pictures on website. Now the other ordeal - Apple watch case is not made to size. Managed to get it on but didn’t like the colour as it is gloss black and not subtle like in the photos. Wanted to get it remover and not able to remove it due to it being too tight. Ultimately will have to use tools to remove it which will cause damage to my immaculate watch. No wonder why these are always 50-60% off. Don’t be fooled by the reviews on their website and they only approve reviews which they like.
3 mei 2026
Review zonder uitnodiging
Antwoord van astrastraps.co.uk
Hello Gary,
Thank you for taking the time to share your detailed feedback.
We’re sorry to hear about your experience and that the products and delivery did not meet your expectations. We understand your concerns regarding the product quality, sizing, and the difficulties you encountered with your order and returns. This is not the experience we aim to provide, and we appreciate you bringing these matters to our attention.
We’d really like the opportunity to make this right. Please email our customer support team at support@astrastraps.co.uk with your order details so we can review your case and work towards a resolution for you.
BEWARE IF YOU NEED TO RETURN A FAULTY…
BEWARE IF YOU NEED TO RETURN A FAULTY ITEM!
Abysmal experience with this company. I ordered a screen protector for my watch, it took ages to arrive and then it was faulty (not touch sensitive as advertised). I emailed them straightaway to ask how to return the cover and get a refund. That’s when it all went wrong. After 13 emails backwards and forwards, they still wouldn’t send me details of return. I had to send photos of the watch, a video of why it wouldn’t work…. They kept telling me what a valued customer I was, it needed further investigation etc etc etc. Repeatedly thanking me for my patience (exact same words with each email).
I then realised that although trading as a UK company, they were in fact based in the US. I think half the replies were AI generated.
Their customer service is dire… keep well away.
30 april 2026
Review zonder uitnodiging
Antwoord van astrastraps.co.uk
Hello,
Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience.
We understand how important it is for issues to be resolved quickly and clearly, and we regret any inconvenience caused by the extended communication and additional information requests. In some cases, further details may be required to properly assess a fault and ensure the correct resolution is provided.
To fully resolve this matter, we kindly ask that you reach out to our customer support team again so they can review your case and assist you directly.
Thank you again for your time and understanding.
The customer service was excellent
The customer service was excellent, replied promptly and answered all my questions. So helpful.
11 april 2026
Review zonder uitnodiging
Antwoord van astrastraps.co.uk
Hello there,
Thank you for your kind feedback!
We’re glad to hear our customer service team was able to assist you promptly and helpfully. We truly appreciate your support and look forward to serving you again in the future.
Amazing good Excellent quality, excellent service, reasonable price
Amazing Excellent quality, excellent service, reasonable price
29 april 2026
Review zonder uitnodiging
Antwoord van astrastraps.co.uk
Hello,
Thank you for your fantastic feedback!
We’re thrilled to know you’re happy with the quality, service, and value we provide, and we truly appreciate you taking the time to share your experience.
Great
I have orders few straps already and each one is absolutely perfect. No issues with delivery, would recommend.
29 april 2026
Review zonder uitnodiging
Antwoord van astrastraps.co.uk
Hello Jani,
Thank you for your wonderful review and ongoing support!
We’re glad to hear you’re happy with your straps and that delivery has been smooth.
Watch straps for Google watch
Good choice of straps - different styles and colours.
The quality is good.
24 april 2026
Review zonder uitnodiging
Antwoord van astrastraps.co.uk
Hi there,
Thank you for your feedback! We’re glad to hear you’re happy with the range of styles and colors, as well as the quality of the straps.
We appreciate you taking the time to share your experience and hope you enjoy your purchase!
Great looking watch straps
Great looking watch straps, that ooze quality and at a reasonable price. Delivery was good too.
17 april 2026
Review zonder uitnodiging
Antwoord van astrastraps.co.uk
Hello,
Thank you for the 5-star review. We’re glad to hear you’re happy with the watch straps and that they meet your expectations in both quality and value. It’s also great to know delivery was smooth and timely.
We really appreciate your support and hope you continue to enjoy your purchase.
Antwoord van astrastraps.co.uk
Hello,
Thank you for your feedback!
We’re glad you’re happy with the quality of our straps.
We truly appreciate your support and hope you continue to enjoy your product!
Lovely watch strap fits perfect to my…
Lovely watch strap fits perfect to my iwatch and looks great
I will be ordering another colour to switch and change with other outfits
10 maart 2026
Review zonder uitnodiging
Antwoord van astrastraps.co.uk
Hi,
Thank you for your feedback! We’re glad to hear you’re happy with your purchase and appreciate your support.
Very cute and comfy watch strap
Very cute and comfy watch strap, much better than the Nike one it came with tbh. And really fun watch cover looks really great. Although does trap water when I wash the dog.
16 maart 2026
Review zonder uitnodiging
Antwoord van astrastraps.co.uk
Hi,
Thank you for your feedback!
We’re glad to hear you’re happy with your purchase, and we appreciate your comments as they help us continue to improve our products.
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