astrastraps.co.uk Reviews 

438
TrustScore 4.5 uit 5

4,4

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I ordered a Salveo slim stainless steel strap for my Apple Watch from Astra Straps and could not be more pleased with it. At first I was a little flummoxed as I couldn’t work out how to remove links a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

This is a drop ship operation - the bands are essentially the same ones you get from Temu at a ridiculous markup. There is no UK registered address so when your products all fail, you can’t do a... Toon meer

Beoordeeld met 5 van de 5 sterren

Great quality watch strap. Love the colour too. The first strap arrived in the wrong size but customer services were super helpful, friendly and quick to respond. This was sorted out fast and the stra... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Really good experience with their customer services, prompt replies from Sarah and nicely helpful. High quality products from a trustworthy company

Bedrijf heeft geantwoord


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

438 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,4

Alle reviews

(438)

102 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Lovely watch strap fits perfect to my…

Lovely watch strap fits perfect to my iwatch and looks great
I will be ordering another colour to switch and change with other outfits

10 maart 2026
Review zonder uitnodiging
Logo astrastraps.co.uk

Antwoord van astrastraps.co.uk

Hi,

Thank you for your feedback! We’re glad to hear you’re happy with your purchase and appreciate your support.

Beoordeeld met 5 van de 5 sterren

Very cute and comfy watch strap

Very cute and comfy watch strap, much better than the Nike one it came with tbh. And really fun watch cover looks really great. Although does trap water when I wash the dog.

16 maart 2026
Review zonder uitnodiging
Logo astrastraps.co.uk

Antwoord van astrastraps.co.uk

Hi,

Thank you for your feedback!

We’re glad to hear you’re happy with your purchase, and we appreciate your comments as they help us continue to improve our products.

Beoordeeld met 5 van de 5 sterren

Apple watch strap

Great quality product

11 maart 2026
Review zonder uitnodiging
Logo astrastraps.co.uk

Antwoord van astrastraps.co.uk

Hello,

Thank you for your feedback! We’re glad to hear you’re happy with the quality of our product.

We look forward to serving you again soon!

Beoordeeld met 5 van de 5 sterren

Great strap

This is my second strap purchase. The first lasted a few years and I am impressed so far with this one, lovely colour and soft quality silicone.

12 maart 2026
Review zonder uitnodiging
Logo astrastraps.co.uk

Antwoord van astrastraps.co.uk

Hello,

Thank you for your feedback and continued support! We’re so glad to hear that you’re happy with your purchase.

We truly appreciate you choosing us and hope you enjoy your strap!

Beoordeeld met 5 van de 5 sterren

Great item fast delivery 👍

4 februari 2026
Review zonder uitnodiging
Logo astrastraps.co.uk

Antwoord van astrastraps.co.uk

Hi Chin, Thank you for your review.

We’re glad everything arrived quickly and that you’re happy with your purchase. We appreciate your support and for choosing Astra Straps.

Beoordeeld met 5 van de 5 sterren

10/10

Awesome elasticated strap, no more sore arms from silicone straps. Prompt and fun updates then delivered as promised!

25 februari 2026
Review zonder uitnodiging
Logo astrastraps.co.uk

Antwoord van astrastraps.co.uk

Hi Gill, Thank you for the great feedback.

We’re glad the elastic strap has been a more comfortable option for you. It’s also great to hear the updates kept you informed along the way.

We appreciate your support and hope you continue enjoying your strap.

Beoordeeld met 1 van de 5 sterren

Refund!!! - I don’t really leave reviews despite…

I don’t really leave reviews despite countless bad customer experiences however this is one of the worst shopping experiences.

I wanted to exchange an item and was going back and forth for a week. I then asked for a refund as the were being difficult with the exchange which took another week to sort out.

By the time they agreed to the refund i thought happy days. 1 day later the refund that was due was actually taken out my account. So I was charged twice for the same order . In summary no refund and charged twice for one strap. DO NOT SHOP HERE UNLESS YOU WANT TO BE SCAMMED.

20 februari 2026
Review zonder uitnodiging
Logo astrastraps.co.uk

Antwoord van astrastraps.co.uk

Hi Emmanuel, Thank you for your review.

We would like to clarify that we cannot manually process new charges from our end after an order is placed. All payments are authorized and completed at checkout through our secure payment system. We do not have the ability to charge a card separately from the original transaction.

We have checked our system and do not see any record of an additional order or second charge on our side. In situations like this, it is often helpful to contact your credit card provider to confirm whether the amount showing is a pending authorization or a duplicated posting on their end.

If you would like us to review this further, please contact our customer support team with your order number and a screenshot of the transaction, and we will gladly assist.

Beoordeeld met 4 van de 5 sterren

Good selection of watch straps

Good selection of watch straps. Simple and straightforward purchase. Only issue I had was the delivery time which was beyond their control. Overall,a good experience and would buy from there again.

7 februari 2026
Review zonder uitnodiging
Logo astrastraps.co.uk

Antwoord van astrastraps.co.uk

Hi Halima, Thank you for your thoughtful review.

We’re glad you found a style that suited you and that the ordering process was smooth. We truly appreciate your understanding regarding the delivery timeline.

We’re continuously working on improving our delivery timeframes and carrier coordination to make the experience even better.

It means a lot to hear you’d shop with us again.

Beoordeeld met 5 van de 5 sterren

good quality products

good quality products

10 februari 2026
Review zonder uitnodiging
Logo astrastraps.co.uk

Antwoord van astrastraps.co.uk

Hi Loraine,Thank you for your feedback.

We’re glad you’re happy with your purchase. We appreciate you choosing Astra Straps and taking the time to share your experience.

Beoordeeld met 1 van de 5 sterren

Straps far too big, impossible to get a refund

Straps far too big. When I asked for a refund, I kept getting refused - they just offered me a discount. I kept saying that they were too big so I wanted a refund, but they kept fobbing me off. This happend three times. After reading all the bad reviews here about the impossibility of being refunded, I accepted a 50% discount - as it was clear I would never get my money back.

11 februari 2026
Review zonder uitnodiging
Logo astrastraps.co.uk

Antwoord van astrastraps.co.uk

Hi Janet, Thank you for your feedback.

We’re sorry to hear the sizing did not work for you. Strap length measurements are listed on each product page so customers can compare against their wrist size before purchasing, but we understand that fit can still vary from person to person.

Our team may offer partial refund options as one possible resolution, however a full refund is not automatically declined. Each request is reviewed based on the return terms provided at checkout.

If you feel your case was not handled correctly, please contact our support team again with your order details and we will re-examine it.

We are continuously reviewing our sizing information and support process to improve clarity and ensure a smoother experience.

Beoordeeld met 1 van de 5 sterren

Terrible straps

Terrible straps, cheap and flimsy
Doesn't fit Google watches

6 februari 2026
Review zonder uitnodiging
Logo astrastraps.co.uk

Antwoord van astrastraps.co.uk

HI Elizabeth, Thank you for your feedback.

We’re sorry to hear the strap did not meet your expectations. Compatibility details are listed on each product page, including supported models, to help customers select the correct option.

If the item you received does not match the model selected at checkout, please contact our support team with your order number so we can review this for you.

We appreciate the feedback and continue working to improve product clarity and overall experience.

Beoordeeld met 5 van de 5 sterren

Really well made watch strap

Really well made watch strap, will definitely be ordering more.

7 februari 2026
Review zonder uitnodiging
Logo astrastraps.co.uk

Antwoord van astrastraps.co.uk

Hi Lacey, Thank you for your kind words.

We’re glad you’re happy with your strap and that it met your expectations. It means a lot to hear you’re considering ordering again.

We truly appreciate your support.

Beoordeeld met 1 van de 5 sterren

Not a UK company despite their website…

Not a UK company despite their website and web address. I presume it is a Chinese company. Feel like I was tricked. Item still not arrived after 3 weeks. Tracking info does not work.

5 februari 2026
Review zonder uitnodiging
Logo astrastraps.co.uk

Antwoord van astrastraps.co.uk

Hi Rosie, Thank you for your feedback. We understand your concerns regarding delivery and tracking.

We’ve flagged your case with our support team and are currently looking into it. You should receive an update from us shortly with more information.

We appreciate you bringing this to our attention.

Beoordeeld met 5 van de 5 sterren

Exactly as advertised

Exactly as advertised. Fits my watch perfectly

29 januari 2026
Review zonder uitnodiging
Logo astrastraps.co.uk

Antwoord van astrastraps.co.uk

HI Andrea, Thank you for your feedback! We’re glad everything worked out well and met your expectations.

We appreciate you choosing Astra Straps and taking the time to leave a review!

Beoordeeld met 5 van de 5 sterren

Quality item

Quality item, quick delivery.

3 februari 2026
Review zonder uitnodiging
Logo astrastraps.co.uk

Antwoord van astrastraps.co.uk

Hi Wayne, Thank you for your feedback! We’re glad you were happy with your purchase and the overall experience.

We appreciate you supporting Astra Straps and taking the time to leave a review!

Beoordeeld met 4 van de 5 sterren

Good service

2 januari 2026
Review zonder uitnodiging
Logo astrastraps.co.uk

Antwoord van astrastraps.co.uk

Hi Peter, Thank you for your feedback. We appreciate you taking the time to share your experience and your support.

Beoordeeld met 5 van de 5 sterren

Great product

Great product, easy to order.

4 januari 2026
Review zonder uitnodiging
Logo astrastraps.co.uk

Antwoord van astrastraps.co.uk

Hi Natalie, Thank you for your feedback. We’re glad to hear the ordering process was simple and that you’re happy with your purchase. We appreciate your support.

Beoordeeld met 1 van de 5 sterren

I just want a refund!

I just want a refund!

I'm on email number 8....we've been through the £10 voucher, 30% refund and 50% refund. I appreciate they are trying to wear me down until my remaining will to live is sucked dry! At this point it seems a safari into the pointless and I anticipate months, maybe even years of futile emails ahead.
Stay tuned folks, if by some miracle this is resolved I will update. If not, take my silence as defeat.

19/01
Thank you for taking the time to reply to this review. If possible please extend the same effort and reply to my last email.

16 januari 2026
Review zonder uitnodiging
Logo astrastraps.co.uk

Antwoord van astrastraps.co.uk

Hi J Ollier, Thank you for sharing your feedback. We acknowledge your concerns regarding the extended email exchange and the resolution options discussed. We understand this process has taken longer than expected and appreciate your patience. If you would like the matter reviewed again or clarified further, please feel free to contact customer support so we can assist.

Beoordeeld met 4 van de 5 sterren

Wicked😁Customer services is like talking to your best mate …

Firstly I have to say customer services is absolutely top notch. The watch strap itself is a really really nice strap and a beautiful yellow and almost reminds me of the Mitsubishi evolution five Dandelion yellow that was made famous in the video in Gran Turismo back in the good old PlayStation one days.

The only reason I have not given as the strap the full five stars was because they used EVRI courier and I would only suggest this to people buying from Astra that is T if they can use a different courier as I had not a various experience in the formation company, but when I brought this up to The via email communication, it was like talking to your best mate that’s how well they looked after me so that ones have yet go ahead and be happy to purchase from Astra Straps

29 december 2025
Review zonder uitnodiging
Logo astrastraps.co.uk

Antwoord van astrastraps.co.uk

Hi Squeezy, Thank you for taking the time to share such detailed feedback. We’re glad to hear you had a positive experience with our customer service team and that you’re happy with the strap itself. We also appreciate you sharing your delivery feedback, as this helps us review and improve the overall experience. Your support and willingness to shop with us again mean a great deal to us.

Beoordeeld met 5 van de 5 sterren

Beautiful straps

Beautiful straps, fitted perfectly

8 januari 2026
Review zonder uitnodiging
Logo astrastraps.co.uk

Antwoord van astrastraps.co.uk

Hi, Thank you for your feedback. We’re glad to hear the straps fit well and met your expectations. We appreciate your support.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer