My new watchband broke when I first pulled the two pieces apart. I contacted Astra Straps and they immediately mailed me another band. I was very impressed with the prompt attention and the kindness... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
It was my first time using Astra Straps. I have a very small wrist & a traditional elastic band offered by a competitor only stayed tight for 1-2 months. I was looking for an adjustable yet secure str... Toon meer
Bedrijf heeft geantwoord
The quality of the product is top shelf. Do want to see if the metal band keeper can be swapped out for silicon or more flexible band keepers that's all I can think of for improvements.
Bedrijf heeft geantwoord
Ordered 4 straps, got told 1 was out of stock which was no issue for me at all. However 2 weeks later I had a notification that the straps were all delivered - nothing was received and I waited anot... Toon meer
4,2
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Exceptional quality and customer service
Exceptional quality and customer service
4 maart 2026
Review zonder uitnodiging
Antwoord van Astra Straps
Hello Fred,
We really appreciate your feedback! It’s wonderful to hear that you’re pleased with both the quality of our products and our customer service.
We’re glad you chose us and look forward to serving you again!
The bands arrived they look outstanding…
The bands arrived they look outstanding and I'm super happy about the product.
26 februari 2026
Review zonder uitnodiging
Antwoord van Astra Straps
Hi Mike,
Thank you for the 5-star review! We’re so glad to hear that your bands arrived safely and that you’re happy with them. Your support means a lot to us!
Was looking for a more flexible strap…
Was looking for a more flexible strap for my iWatch. Stumbled across this website and gave it a try. Love the band! Delivery was quick and ordering was pain free.
7 maart 2026
Review zonder uitnodiging
Antwoord van Astra Straps
Hello Yvette,
Thank you for your wonderful feedback!
We’re so glad you found the perfect strap for your iWatch and that you enjoyed a smooth ordering experience with quick delivery. We really appreciate your support!
My items we as described
My items we as described, fast shipping, and look great on!
7 maart 2026
Review zonder uitnodiging
Antwoord van Astra Straps
Hello Scott,
Thank you for your kind feedback!
We’re so glad to hear that you’re happy with your purchase and that everything met your expectations. Your support means a lot to us!
Product fine, customer service slow
Purchased a strap as a gift. My wife did not like it so I requested to return and refund. After getting several offers which I did not want (replacement), I finally relented and accepted the 50% refund. This was Feb 20th. I have yet to see the refund and have been effectively ghosted. So my conclusion is the refund policy is not worth the virtual ink it’s written with.
Edited March 12 - after a couple follow ups I’ve now received my refund. I’ve changed the rating to 3 stars. The actual straps look like decent quality, so I can’t fault the product
19 februari 2026
Review zonder uitnodiging
Antwoord van Astra Straps
Hello James,
We’re very sorry to hear about your experience. We take all feedback seriously and want every customer to feel supported and valued.
We would like the opportunity to investigate this further and resolve the situation. Could you please contact us directly at support@astrastraps.com with your order details so we can assist you promptly?
We sincerely apologize for any inconvenience and appreciate your patience. Your feedback helps us improve our processes, and we hope to make this right.
not happy with the products or service
EDIT/UPDATE - it gets better. I just looked down at my bedroom wall and found the 3D watch cover attached to my baseboard. didn't even know it had fallen off so that's just great for keeping my watch screen protected. UGH..
very long delays hearing back from customer support. I bought 2 different types of watch screen protectors - the Petivi style has to be removed to charge the device (the site didn't indicate this) and after a couple of weeks I found the screen was less responsive - unknown if related to the Petivi. the "alere 3d" watch cover keeps lifting /bubbling. I posted 2 star reviews but neither appears on their site so they only post 4 and 5 star reviews. I indicated I would like to return the Petivi and I've had no response yet (couple days). currently I'm out about $60+ taxes
also - on my 2nd order I was sent a tracking number from Australia Post (I'm in Canada) then 2 different numbers, one wasn't active & the other indicated the item came from China.
5 maart 2026
Review zonder uitnodiging
Antwoord van Astra Straps
Hello,
Thank you for sharing your feedback. We’re very sorry to hear about your experience and the delay in receiving a response regarding your return request.
Please rest assured that our customer support team is actively reviewing all inquiries, including return requests, and will respond as soon as possible to assist you with the next steps. We understand your concern and want to make sure this is resolved for you. If you haven’t received a reply yet, we encourage you to reach out again to our support team at support@astrastraps.com so we can locate your request and assist you promptly.
We appreciate your patience and thank you for bringing this to our attention.
The quality of the bands are great
The quality of the bands are great. Shipping takes extra long. It was almost a month from my order that I actually received the items.
6 maart 2026
Review zonder uitnodiging
Antwoord van Astra Straps
Hello,
Thank you for your feedback! We’re glad to hear you’re happy with our bands.
We do apologize for the longer delivery time you experienced. Shipping times can occasionally take longer than expected depending on courier processing and transit conditions, but we understand that waiting nearly a month can be disappointing.
We truly appreciate your patience and your support, and we’re always working to improve our shipping experience. If you ever need assistance with a future order, our support team will be happy to help.
Nice Astra
Good selection of bands in size, material, and color. Good prices. Fast shipping.
1 maart 2026
Review zonder uitnodiging
Antwoord van Astra Straps
Hello,
Thank you for your wonderful feedback! We’re glad to hear that overall you’re happy with our selection, pricing, and shipping experience.
Your support means a lot to us, and we hope you continue to enjoy your bands.
We look forward to serving you again in the future!
Beautiful leather band for my watch
Beautiful leather band for my watch. Quick processing and shipping
21 februari 2026
Review zonder uitnodiging
Antwoord van Astra Straps
Hi,
Thank you for the 5 star review!
We’re so glad to hear that you’re enjoying the leather band and that your order was processed and shipped quickly.
We appreciate your support and hope to serve you again in the future!
Good Quality and very reasonably priced..
I bought 3 bands for a Samsung Galaxy 5 pro. I got one leather with magnetic hold and it is surprisingly strong enough to get thru a normal day around the office, now I work in an office as well as the pool deck and I did not wear that band in the water and I honestly don't ever plan to spend a lot of time in the pool with that band but I'll update if something happens otherwise I think it was a very good choice. I also got a green fabric band with Velcro and I just put this one on but so far it is very comfortable and secure I'll let you know more when it gets wet. And the last one I got has been my favorite by far it is a stretchy white with all the rainbow colors on it I like it because it is stretchy but also very secure. I really like the clasp that is on it. There are no magnets or Velcro it is a neat and very secure clasp that holds tight. I've been wearing that band the most (everyday for the last 26 days )and it hasn't got loose or started to fade in anyway even after being in the chlorine pool every day. I also found that it was very easy to change out the bands they clip together very easily.
8 februari 2026
Review zonder uitnodiging
Antwoord van Astra Straps
Hello Sarah,
Thank you for sharing your detailed experience!
We’re glad to hear you’re enjoying the different bands and that they’re comfortable, secure, and easy to swap out. It’s great to know they’ve been holding up well with regular use.
We truly appreciate your feedback and your support. Enjoy your bands!
Antwoord van Astra Straps
Hello Michael,
Thank you for your feedback! We're glad to hear you’re happy with both the product and the service, and we look forward to serving you again soon.
Antwoord van Astra Straps
Hi, Rae!
Thank you for your review! We're so glad to hear you love the watch bands and appreciate you taking the time to share your feedback.
Refund policy, what refund policy!!
DO NOT BUY, DO NOT BUY X 10 - FROM ASTRA STRAPS
Now looking at the most recent reviews, I'd wish I'd given this company a very wide birth, never again. Please don't make the same mistake.
Received the item, but didn't like it. The buckle was too bulky and rubbed my wrist so wanted to return it. Like another reviewer said, I've had countless messages back and forth trying to not let me send the band back (you got to ask yourself why!).
First email offering pay us £10 more and will send another band of your choice (and keep original), I said no I want to return the item for a refund. Then got a further message 30% refund, said no to that, then 50%, I said no thanks. I then said okay give me 70% and it's a deal otherwise give me your return address (which again seem to reluctantly to give for some reason) now I've not had a reply (Sherwin was the contact at the company).
Looking at all these reviews leads me to think these guys are to be avoided at all costs. They DO NOT honour their return policy although they preach how amazing it is if there's ever a problem. Family business, celebrity recommend, blah, blah yeah right. DO NOT BUY.
I will be contacting my bank, like another reviewer did to see what they can do. Probably nothing, but hey.
3 maart 2026
Review zonder uitnodiging
Antwoord van Astra Straps
Hello,
Thank you for sharing your feedback.
We’re sorry to hear that the strap didn’t meet your expectations. In some cases, our support team may offer partial refunds or exchanges as a quicker and more convenient solution for customers. Our intention is never to prevent a return, but to offer alternatives that may save time and return shipping costs. If you’re still looking to proceed with a return, please contact our support team again with your order details so we can assist you and resolve this properly.
We appreciate the opportunity to review your case and work toward a fair resolution.
Good quality bands
Good quality bands, sturdy and well priced. Fast shipping
2 maart 2026
Review zonder uitnodiging
Antwoord van Astra Straps
Hello Scott,
Thank you for the 5 star review! We're glad to hear you're happy with the the bands, and that your order arrived quickly.
The bands were good quality and cute
The bands were good quality and cute. I received them in a reasonable amount of time.
18 februari 2026
Review zonder uitnodiging
Antwoord van Astra Straps
Hi there,
Thank you for your review! We're glad to hear you’re happy with the quality and style of the bands, and that they arrived in a timely manner.
Thanks for choosing us!
The customer service is excellent
The customer service is excellent. When they say they want you to be 100% satisfied, they aren’t kidding. I ordered a strap that I did like but I thought they sent the wrong color. Turned out that it was the right color, it wasn’t what I was expecting. They didn’t argue and helped me out and I got a different strap of a color more to my liking. In addition to the customer service being great, the strap are very nice quality and design. I am happy with the product and the company.
17 februari 2026
Review zonder uitnodiging
Antwoord van Astra Straps
Hello Scott,
Thank you for the great feedback! We're glad we could help resolve your concer and get you a strap that better matched what you were looking for. It’s wonderful to hear you’re happy with both the quality of the strap and the support you received. We truly appreciate your support!
Superior Bands at a Great Price
You have a nice selection of bands that are of great quality. Your prices are great as well.
16 februari 2026
Review zonder uitnodiging
Antwoord van Astra Straps
Hello William,
Thank you so much for your kind words! We're really glad to hear that you’re happy with both the quality of our bands and our pricing. We work hard to offer a wide selection while keeping our products affordable, so it’s great to know that it’s being appreciated.
Antwoord van Astra Straps
Hi Steve, Thank you for your review.
The website is very easy to use
The website is very easy to use, with the bands categorized by watch type and desired style. The quality of the product is nice too. Only complaints are that shipping could be quicker (took the BFE shipping partner over a week to get the package to the post office) and it would be helpful to have some instructions regarding how to adjust & install the watch bands.
19 februari 2026
Review zonder uitnodiging
Antwoord van Astra Straps
Hi David, Thank you for the detailed feedback.
We’re glad you found the website easy to navigate and that you’re happy with the band itself. That means a lot.
We also appreciate you pointing out the shipping timeline and the need for clearer adjustment and installation guidance. We’re actively working on improving delivery transparency and adding more helpful setup information so the experience feels smoother from start to finish.
Thank you for choosing Astra Straps and for helping us improve.
I love the quality of the product
I love the quality of the product, and the watch band arrived in a timely fashion.
6 februari 2026
Review zonder uitnodiging
Antwoord van Astra Straps
Hi Dennis, Thank you for your kind feedback.
We’re pleased to hear everything arrived promptly and that you’re happy with your purchase. We appreciate you choosing Astra Straps and taking the time to share your experience.
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