My new watchband broke when I first pulled the two pieces apart. I contacted Astra Straps and they immediately mailed me another band. I was very impressed with the prompt attention and the kindness... Toon meer
Bedrijf heeft geantwoord
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My new watchband broke when I first pulled the two pieces apart. I contacted Astra Straps and they immediately mailed me another band. I was very impressed with the prompt attention and the kindness... Toon meer
Bedrijf heeft geantwoord
It was my first time using Astra Straps. I have a very small wrist & a traditional elastic band offered by a competitor only stayed tight for 1-2 months. I was looking for an adjustable yet secure str... Toon meer
Bedrijf heeft geantwoord
The quality of the product is top shelf. Do want to see if the metal band keeper can be swapped out for silicon or more flexible band keepers that's all I can think of for improvements.
Bedrijf heeft geantwoord
Ordered 4 straps, got told 1 was out of stock which was no issue for me at all. However 2 weeks later I had a notification that the straps were all delivered - nothing was received and I waited anot... Toon meer
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Antwoord van Astra Straps
Generally, the time from ordering to receiving it takes longer than expected these days, but the watch straps are worth the wait. I have purchased many and they are high quality bands which look and fit great. It’s a 5 star product. The customer service is also 5 star. My questions are always answered promptly and the company is sincerely interested in ensuring customer satisfaction. I did knock a star off for the shipping time but if you’re not in a hurry I highly recommend Astra Straps. You won’t be disappointed!

Antwoord van Astra Straps
The followup with real people answering questions was incredible in this day and age of unhuman customer service.

Antwoord van Astra Straps
Fast and convenient. Priced middle of the road but reasonably.

Antwoord van Astra Straps
I’m very happy with my experience with Astra Straps. The strap looks exactly as described and the quality is excellent, and they feel great to wear every day. I’d also like to especially thank the customer support team — Sherwin was incredibly kind, patient, and supportive throughout the whole process. His help really made the experience pleasant and reassuring. Thank you for such great service!
I would absolutely recommend this company to others. I’ll definitely be ordering again!

Antwoord van Astra Straps
The watch straps did take a couple of weeks to arrive, but it's a small company, so that's OK. Product is terrific quality. The straps are wonderful. Maybe better than pictured on the website:
- Comfortable -- just slightly stretchy so it fits snugly
- Great magnetic closure
- Good looking
No complaints!

Antwoord van Astra Straps
Awful given a delivery date for my parcel didn’t arrive, I got in touch with Astra straps said it was my fault for not giving proper address but on further investigation I had done. They said they would send out another one same thing happened again no refund no strap. Warning do not buy from Astra straps

Antwoord van Astra Straps
The construction of the watch/case combo was amazing. Very durable and comfortable for a working professional. I work in a manufacturing plant and am constantly on the move. I’m glad my watch is now able to keep up.

Antwoord van Astra Straps
Ordered two bands, both the same size. Followed their sizing instructions. After 10 days USPS tracking indicated they hadn’t received the package yet. I had to reach out and after another 5 days they were delivered. I ordered two bands, the same size, and received two different lengths. There was no option to select different lengths when ordering. So reach out, again, and request either a replacement or a refund. Their response? Pay us $10 more. Wtf??? Never again.

Antwoord van Astra Straps
Everything is super easy, purchase, tracking and always beautiful to wear

Antwoord van Astra Straps
I like this watch band, it fit my Apple watch well and looks good, for a reasonable price. I did struggle with it at first, couldn’t figure out how to unclasp it or adjust it. It came with a small screwdriver but no explanation or directions. I contacted customer service and they eventually sent me some videos which were helpful and solved at least one of the issues, the adjustment I figured out on my own. So a good product but maybe send instructions or videos on purchasing.

Antwoord van Astra Straps
I ordered 2 of the watch straps for my kids. They were very stoked to try a new band - the last bands we tried (from another company) left red marks and sores on their arms. They said these straps look and feel wonderful! Super thumbs up!

Antwoord van Astra Straps
Two times this watch band broke in the same spot. I can't be the only one. I got one replacement finally but it took forever then respond to me and it took forever for them to send it out. Then when I got it sent out and I had it on for the second time it breaks again. Too thin of plastic would be my guess in a crucial area where the band moves back and forth so you can take it off at night or during the day when you're going to recharge your watch in my case. Now they won't replace it. They said it's past 100 days. Are they counting from the time I got it or from the time they got my message? And would it be the first time that it broke or the second time that it broke. Is it from the time of the purchase? Don't know. They're not going to replace it. I specifically put in the complaints for the second broken band. It's past the hundred days and there is nothing that they could do. Again, there's nothing they can do with my response

Antwoord van Astra Straps
The band is sooo pretty!!! I’ll definitely be buying more! It was so easy to switch bands. This is much more feminine.

Antwoord van Astra Straps
I placed my order with no problem. The three straps arrived about two weeks later and were better looking in real life. I'm glad there's a company like Astra Straps that has stylish watch bands at a reasonable price.

Antwoord van Astra Straps
They have an amazing collection of watch bands. I've bought from numerous companies for my bands, but I keep coming back to Astra Straps, because they are affordable, have a great selection, quick with their shipments, and have a great customer service team.

Antwoord van Astra Straps
Frustrated when a company declares return services & you have to deal with A1. I wanted a return & the system kept trying to direct me to another (discounted) purchase. After over 20 responses, the system would not issue me the necessary info. to make a return. I finally (at my expense) mailed the item back, then being told it was not the proper address. They kept saying they wanted to make me happy, but NEVER gave me the information give me return information. After 2mos. & many many many attempts, I give up with no return. They win & I will not use this business again.

Antwoord van Astra Straps
Awful, avoid at all costs. Item is a cheap drop ship from China. Does not fit and completely useless. One week on, 10 emails later and even a video with no refund. I don't think they understand consumer law allowing a return and refund. Same item is on eBay at a quarter of the price. Still wouldn't buy it as it will damage an expensive watch.

Antwoord van Astra Straps
Astra offers a wide variety of straps..in different materials and different colors to coordinate with your wardrobe. I have ordered several and most are easy to adjust. When one was not, i sought out help through customer service which was exceptional!

Antwoord van Astra Straps
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