ATN Reviews 

Kelly Prince was very polite and promp with the service I needed. She was also knowledgeable in what I was asking. Today, service that is prompt and polite is hard to find. My extreme gratitude goes out to her and all at ATN. Thank you!

Had an issue with a previous order and managed to get ahold of Kelly Prince with customer service. She was top notch and took care of my issue right away. Great customer service!

The young lady I spoke was very kind and understanding. She was able to quickly resolve my issue and get my broke parts ordered. Ms Kelly was very professional and respectful.

Kelly prince answered the call on Monday when I called in to report my scope needed repair. Kelly made the process a breeze, and was a joy to talk to through the experience. Highly recommend Kelly prince, and highly recommend ATN!

Kelly done and excellent job helping me. Very professional and knowledgeable with a willingness to help.

Kelly Prince with ATN has been friendly, helpful and quick in getting my unit shipped back.

Kelly Prince helped me today. After three calls starting November. I forwarded her a email that I had sent to Pablo Hernandez on 12/4/25. She was understanding that I was upset because I got zero response from Pablo. She took the time to make sure that my questions were answered before the call ended. You need more employees like Kelly, professional and polite.

I was extremely impressed by the level of customer service and ease of ordering a complementary replacement part.
Five stars for Kelly Prince!

Very nice and courteous

I have been dealing with ATN off and on for the past 6 years and they absolutely never disappoint. Their customer support is always top notch and issues are always dealt with in a timely matter. They will always keep my business. Thank you Kelly Prince for your upstanding customer support and your professionalism.

I had an issue with an IR light and made a call to ATN and was very happy to be greeted by Kelly Prince. Kelly kept upmost professionalism and courtesy throughout the process and helped me throughout the whole claim, I couldn't have asked for better service.

I now own (2) X-Sight 4K Pro scopes. Love them. Customer service has never let me down. Kelly Prince has helped me on multiple issues. She is very knowledgeable of ATN’s products and how to resolve issues that arise. Thank you Kelly and ATN

Kelly Prince was very helpful in getting my problem fixed. She made it very easy in replacing my infrared light.

Happy with the scope, the IR laser that I ordered didn't work well so they are send me another. I haven't tested the new one yet but the customer service has been good with getting my return order out quickly.

I had occasion to need a part for an old model
X-Sight. I was fortunate to connect with Kelly Prince, Account Manager, on my call. Service could not have been better. Very pleasant, courteous, and professional. She went to extra lengths to find the part that I needed and had it shipped immediately.
First rate in every respect.

The person, Kelly Prince, could speak fluent English.

Kelly Prince was very professional and familiar with the product and my small problem.

Was thinking about upgrading my Thor 4 1.25x5 Thermal. Called Chamberlin and he took very good care of me once again! I'm very happy and excited to get my new Thor 5 XD LRF 3-30x.

Kelly Prince is a perfect person to have for front line customer service .Kelly is very Professional and informative .

when my old thermal scope went down Chamberlain St.Jean made my upgraded purchase very simple and easy. would recommend