AuPairCare Reviews 

2.338
•
TrustScore 4.5 uit 5

4,3

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Beoordeeld met 5 van de 5 sterren

I had an amazing 2-year experience as an au pair in the USA, and a huge part of that is thanks to my incredible Area Director, Wendie Karel! She is simply the best always attentive, caring, and follow... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have spent a very good time with the family, they usually understand my culture and we always do very fun activities with the children. We cooked brownies and flan!

Beoordeeld met 1 van de 5 sterren

The AuPairs very clearly have limited vetting. It appears this agency is more about getting money that is non-refundable than providing reasonable care. Even if an AuPair ends a match without providin... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This month, I’ve given 110% to my host kids' daily routine—something my host parents have acknowledged with constant words of affirmation. I enjoy my days with the children, but I’ve also gone out wit... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Kinderopvangbureau

Over AuPairCare

Geschreven door het bedrijf

Why Choose AuPairCare?

AuPairCare is the leading agency for au pair-family matching in the United States. We are committed to connecting families with international au pairs who offer live-in childcare services and introduce a global perspective into your home. Our experienced team will be there to guide you during every stage of the process. With AuPairCare, you can rest assured that you will be in good hands.

Customer Support with AuPairCare

At AuPairCare we offer local dedicated support in your community. Our Area Directors serve as the first point of contact for both host families and au pairs. They provide guidance and assistance throughout the entire program experience. In addition to this, they conduct an initial Host Family Interview to ensure that the family is aware of all requirements and privileges associated with this cultural exchange Department of State program. At AuPairCare, we also provide background checks & screening for Host Families and Au Pairs. Our Area Directors are available to answer any questions and offer advice to ensure a rewarding experience for everyone involved.

Experience and Training that Matters

AuPairCare has made it a priority to ensure that all au pairs selected for families are fully-trained, experienced and committed care providers for children. All of our au pairs have been thoroughly vetted through background checks and references, as well as having undergone extensive training prior to arriving at your home. We understand the importance of providing loving, safe and quality care, which is why we make sure our au pairs are the best of the best. With over 36 years of experience and over 100,000 Au Pair placements; you can trust that your family will be well taken care of with an AuPairCare au pair.

Learn More Today

Learn About Becoming a Host Family with AuPairCare

Learn About Becoming an Au Pair with AuPairCare

Start Your Application With AuPairCare Today

AuPairCare

Geschreven door het bedrijf

We're committed to our host families and au pairs.
Over the past 30 years AuPairCare has matched more than 70,000 au pairs from all over the world with loving host families here in America. AuPairCare was one of the first U.S. au pair agencies in existence, is the first agency to provide parents with a program that focused on the needs of infant childcare, and has consistently been rated A+ by the Better Business Bureau. We’re proud of our many accolades, but have not forgotten the spirit of our business founders – providing unique personal connections to increase cultural understanding.

Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,3

Alle reviews

(2.338)

152 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

I’m glad I chose APC

I’m glad I chose APC, such a wonderful experience for me, and it will have an impact on me for the rest of my life. I’m grateful to meet Crystal Klaver in my journey, she is such a wonderful AD helps me a lot and guide me through my journey for that I will be forever grateful!

9 november 2025
Review zonder uitnodiging
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Antwoord van AuPairCare

Thanks so much for your review! We will share your kind words with Crystal.

Beoordeeld met 5 van de 5 sterren

It is important to have a good LCC

My experience is incredible and my LCC is great she accompanies us so well and always takes the time to hear from us or organize events that are super interesting, I think the experience is even more great when you have an LCC like Crystal Klaver !!

7 november 2025
Review zonder uitnodiging
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Antwoord van AuPairCare

Thank you for the shoutout to Crystal! We will be sure to let her know how much she is appreciated!

Beoordeeld met 5 van de 5 sterren

The experience is great because…

The experience is great because children’s are so adorable, everything is good here. Host parents’ are really nice with me, great relation, communication

7 november 2025
Review zonder uitnodiging
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Antwoord van AuPairCare

Communication is so important! Thanks for your review -- we're so glad your host family has been a great match for you.

Beoordeeld met 5 van de 5 sterren

Very good service, easy process, and great support. Highly recommend!

What an amazing experience!

I had an excellent experience with this company. From the beginning, the communication was clear and professional, and I always felt supported throughout the process. The team is knowledgeable, friendly, and truly cares about helping their customers.

31 oktober 2024
Review zonder uitnodiging
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Antwoord van AuPairCare

Thanks so much for the five-star review! We are so glad you've had a great experience with AuPairCare.

Beoordeeld met 4 van de 5 sterren

october

i like when the area director make sure everything its okay with you and your host family.

26 oktober 2025
Review zonder uitnodiging
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Antwoord van AuPairCare

We're so glad you feel like your Area Director is providing the support you need!

Beoordeeld met 5 van de 5 sterren

Area Director

It is truly a privilege to have our area director, Sherry Casey. An exceptional person who consistently goes above and beyond for the betterment of all. Sherry is always available, ready to listen, support, and mediate with fairness, empathy, and professionalism. Her commitment to ensuring positive outcomes for students, families, and staff is unwavering.

Sherry’s responsiveness and work ethic set the standard for excellence. She doesn’t just come and go between the necessary time....she actively collaborates, problem-solves, and advocates with heart and purpose. Whether it’s providing timely guidance, navigating complex situations, or celebrating successes, Sherry shows up every single time with dedication and grace.

Her dedication inspires trust, unity, and forward momentum. We are truly grateful for her presence, her advocacy, and her relentless commitment to our family.

Being with Au Pair Care since 2019, we have had our ups and downs with the au pairs. Sherry makes it easier to stay with the program.

26 oktober 2025
Review zonder uitnodiging
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Antwoord van AuPairCare

Anna, thank you so much for taking the time to write such a kind and detailed review of your experience with AuPairCare and your Area Director. We will be sure to share your words with her.

Beoordeeld met 1 van de 5 sterren

Discriminates based on Gender

For any families looking into au pair agencies please DO not use au pair care! Major scam!!!!! Feel free to message me for details on my experience but do not recommend. They also DISCRIMINATE against male au pairs! I was told our match didn’t work out because we chose a male au pair and they don’t have the same skills as females.

1 oktober 2025
Review zonder uitnodiging
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Antwoord van AuPairCare

We are so sorry that the au pair you matched with was not the right fit, and we encourage you to consider using your account credit to find the au pair that is the best fit for your family, regardless of gender. Your unused program fee credit is available to be used up to 12 months beyond the end date of your prior placement.

Beoordeeld met 5 van de 5 sterren

I am really lucky

My experience is being great because I found a family I feel comfortable with and I am really lucky to be with them.

15 oktober 2025
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Antwoord van AuPairCare

We're so glad you found a great host family! Thanks for the five-star review!

Beoordeeld met 5 van de 5 sterren

AuPairCare provides great support and…

AuPairCare provides great support and wonderful cultural exchange opportunities

2 oktober 2025
Review zonder uitnodiging
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Antwoord van AuPairCare

Thanks for your five-star review! We're so happy that you've enjoyed the experience with AuPairCare.

Beoordeeld met 4 van de 5 sterren

AuPairCare

I love my new Family (rematch).
I would love to rate family’s and give them stars (how they treat you, honesty, …), so that other AuPairs know if it is a great family or not. I also felt a little bit disappointed in the program because the area director was more for the family and on their side than on my. I felt that I was on my own.

15 oktober 2025
Review zonder uitnodiging
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Antwoord van AuPairCare

Hi Fleur, we're so glad you found a host family that was a better fit. Our Area Directors strive to be supportive to au pairs and host families equally through the rematch process. We're so sorry that you didn't feel that the support was equal. We are unable to locate your account in our system based on only the first name, but if there's any additional support we can provide, please let us know at customercare@aupaircare.com.

Beoordeeld met 1 van de 5 sterren

A fuir !!

A fuir !!!

L’agence est tellement mauvaise qui répond par mail automatique.

Mon suivi ont USA catastrophique. Ma LCC a menti à mon sujet ! J’ai du rentré. Je n’ai pas eu le service mérite. Vu le prix c’est un scandale. Sachez que si votre expérience est mauvaise vous pouvez porter plainte au département of states.

Ce que j’ai fait. Plusieurs au pair l’on fait j’espère qu’ils auront des problèmes.

13 oktober 2025
Review zonder uitnodiging
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Antwoord van AuPairCare

We are so sorry that your experience in the US was not what you'd hoped, and that it was necessary for you to return home. We wish you the best in your future endeavors.

Beoordeeld met 5 van de 5 sterren

First Au Pair Experience

This is my first experience with welcoming an Au Pair into my home. So far, I am very happy, the staff at Au Pair care have been very helpful/attentive during the marching process. We love our Au Pair!

9 oktober 2025
Review zonder uitnodiging
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Antwoord van AuPairCare

Thank you so much for taking the time to write this review. We're thrilled you're having a great first experience with AuPairCare!

Beoordeeld met 5 van de 5 sterren

A blessing

For the past seven years, APC has consistently provided me with wonderful au pairs. We've been fortunate that some have become as close as family, and we remain in contact to this day. They've provided invaluable care to my children, offering them exposure to diverse cultures and helping them forge lifelong friendships. Our Area Director, Ann, has consistently been pleasant and supportive, ensuring smooth transitions.

8 oktober 2025
Review zonder uitnodiging
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Antwoord van AuPairCare

Thank you, Natasha, for this wonderful review. We are so happy to have you as an AuPairCare host family for so many wonderful years, and will be sure to share your kind words with Ann!

Beoordeeld met 5 van de 5 sterren

We love Au pair Care

We love Au pair Care. The Nannie’s the service everything about it has worked perfectly for our family!

1 oktober 2025
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Antwoord van AuPairCare

Thanks so much, Adia! We're so glad AuPairCare has been such a great fit for your family.

Beoordeeld met 1 van de 5 sterren

No contestan

Me abrí un perfil, tenía todos los requisitos para irme y no he recibido contestación por su parte, a la hora de hacer entrevistas. NADA RECOMENDADA

1 oktober 2025
Review zonder uitnodiging
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Antwoord van AuPairCare

The team will reach out to you again shortly to make sure you have the support you need! We suggest adding a photo to your profile as a first step, to help more families find you!

Beoordeeld met 5 van de 5 sterren

Second month in NY

I've met a lot of AuPairs, my experience is being even better that I've ever thought. So glad to be here and feeling so afortunated to be living with my host family, they are super sweet with me and they make things easier.

30 september 2025
Review zonder uitnodiging
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Antwoord van AuPairCare

We're so glad you are having a great experience, making friends, and enjoying your host family! Thanks for the five star review!

Beoordeeld met 5 van de 5 sterren

AuPairCare provides a supportive…

AuPairCare provides a supportive program with helpful staff and good matching options

13 september 2025
Review zonder uitnodiging
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Antwoord van AuPairCare

We're so glad to hear you've found our program to be so supportive! Thanks for your review!

Beoordeeld met 5 van de 5 sterren

Supportive Area Director and Great Host Family

Our Area Director always checks in to make sure we are doing well at home and asks how everything is going, which makes the program feel very supportive. Also, my host family is super nice, we celebrate the Rosh Hashanah we went to eat dinner and we had so much fun!

23 september 2025
Review zonder uitnodiging
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Antwoord van AuPairCare

Thank you for your five star review, Alexa! We are so glad you are having a great program experience.

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