Automotix Reviews 

My first time using Automotix. I got a white passenger mirror which worked out great! I will use again.

They found me a hard to find Suzuki drive shaft somewhere in Kansas for 217.00 dollars with Free Shipping, and it arrived when it was supposed to, you can't beat that. The part is 700 to 1000 bucks new. Having access to hundreds of bone yards throughout the country works for me. Just keep in mind it's a used part with a mystery history.

Great prices and delivery times. Item exactly as described. Will definitely buy from here again.

We ordered:
2015 Ford Fusion Gas Engine gasoline 1.5L (VIN D, 8th digit, turbo) cylinder head temperature sensor

The website states:
Automotix's nationwide network offers you unprecedented access to used engines. We offer insurance grade used OEM engines at the most competitive prices on the internet. Our engines are full assemblies with all the included components, and are ready to install upon receiving them.
1yr Warranty
All our engines come with a 1 year warranty from the date of purchase. Extended warranties are available for units under 100K miles. You can add this after your online purchase, or inquire directly at 1-800-378-7566. All engines are checked by professionals before shipping.

We received the engine without the turbo and manifold, not "all included components and ready to install", and it was leaking oil ("checked by professionals before shipping???"). When we contacted Automotix, we were told that they only sell engine long blocks - not what the website clearly states. Also told there would be a restocking fee for the return. The website says:

30-Day Money Back Guarantee:
You may return any item in its original condition for a full refund within 30 days of receipt of your shipment, less shipping charges. It typically takes us approximately 3-5 business days to process a credit back to your account and 2-3 business days for the credit to appear on your account.

We are now waiting for a return address so we can send the engine back. It came from a yard 30 miles away, so we will drop it off ourselves once we get the paperwork from Automotix. We are disgusted with the misrepresentation on the website.

Ordered a 1100$ rear axle assembly for my 2014 Nissan frontier and it was so damaged I can't believe it passed any type of inspection. To start the shock mounts were bent, one bent so far out bending it back would compromise the integrity of the mount itself. The other mount was bent so far in it was touching each other, and no shock would fit inside. The plates that block and protect the rotors were so smashed and bent (on both sides) around the rotor that I wouldnt be able to get a the rotor off or a wheel on. Now to top it off the bracket thats attached to the pumpkin was smashed flat . This damage was not from shipping this was clearly in a bad accident and should not have passed a simple visual check , now with that being said I called and told them they asked for pictures sent me another one with 1000 more miles then the damaged one and said it wouldn't be to me for another 5 days ... Well now it has been 12 days and the shipping company said it won't be here for another 2 days my truck has been down for more then 2 weeks. When I asked to rush ship it the customer service said no they can't which has been a huge inconvenience , now let's pray this new one doesn't come damaged . Buyers beware from this Automotix site and LKQ who they use for parts

I requested to cancel this $2400 transaction within 24 of the purchase.

I called Automix -- no answer.

I emailed Automix -- no answer.

I want a refund otherwise I will escalate this!!!

- Kate Jackson
401-486-4006

Sent me the wrong one then told me the they had one with lower miles. I called the next day and they told me they had sold the rear end. So needless to say they just waisted my time

Everyone was. Honest and kept in touch with us on our delivery

Verify dissatisfied with policy regarding return packages to sender. I was only refunded a portion of the costs of my purchase and had to reorder and pay full price again.

I purchased two sun visors for my silverado thinking the parts where going to better then the ones I currently have but to my surprise. I received the visor with oil stains and and the dirt from the ground of the yunkyard the visors where sent from...so,yea horrible. Speaking to customer service gave me a sense that they hear this all the time.

I expected a working engine I paid with my hard earned money . I had a mechanic put the engine in the my vehicle he told me it had no compression . What am I gonna do with a busted engine? I already gotta pay the man for putting in my vehicle now I gotta pay extra to have him remove it and sent back thanks automatix I know you guys aren’t gonna cover the $1000 I paid this man and let’s see if the warranty is even valid . (Very upset over this lets see if they actually care )

The part arrived quickly and was in very good condition. Will highly recommend automix.

This is a fake company! They have fleeced my bank account for al most 1300$, and I have not received anything in return. Automotix continues to call me and now they are targeting my credit cards. Customer service is a joke, they use harsh language, and hang up the phone when things do not go to their liking. I had to close the bank account that they were drawing from to avoid further charges. It is a scam! Save your time and money and shop at a reputable store. I will have to pursue legal action now. It has been over 3 weeks since I started this transaction.

They were great delivered the product fast and the motor looked new and clean. Unfortunately I didn't put in my care am shipping it back do to hyundai warranty replacing the engine for free due to recall. So hopfully so other soul will come across this great engine at a great cost from people who care.
Much thanks

I ended up having to cancel purchased part. Refund was successfully provided, the process was flawless. Amazon was also involved with the transaction.

I will tell all of my automotive repair friends and associates about your website and fantastic prices. I will be using your services now that I know of your existence. Great job, great service and courteous, professional customer service personel who do what they say.

Thank You All,
Elwin

Shipping took way to long especially when I ordered localy

Radio was just as advertised. Perfect working condition and super fast shipping.

I was sent the wrong part so I called them and they sent me a return shipping label to send it back other than the wrong throttle body (mine's cable and the one received was all electric) I would have given them a 5 Star rating.

Overall this is the place to buy quality replacement parts for a more than just competitive price. The only catch is waiting a few days for them to show up, so if you can manage that, it's a fantastic buy.