Ian was excellent throughout the whole process. He really did his homework to find us a very good deal and a hotel that matched exactly what we were looking for. We were very pleased with his attent... Toon meer
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Lees wat reviewers zeggen
Dealt with Brooklyn to book a holiday for my best friends 60th birthday. Brooklyn was very helpful and patient with my many questions. He assisted me in upgrading my flight seats to business class. Al... Toon meer
Bedrijf heeft geantwoord
Another year and another Happy couple getting the best service to book our holiday for next year. We have been lucky to have service from Alex from Away Holidays now for 5 years. With up to date kno... Toon meer
Bedrijf heeft geantwoord
Neil is our go-to person for booking our holidays. Always speedy, efficient (and patient!) when we're drawing up plans. Away were also very good when refund was needed when you couldn't travel to the... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Away Holidays is a UK based luxury holiday company with offices at multiple locations and headquartered at Iver, Buckinghamshire. The company is a part of the bigger Southall Travel Group and specializes in arranging affordable luxury holidays to global destinations. Backed with travel expertise for global destinations and strategic partnerships with vast network of suppliers developed over many years, Away Holidays endeavours to deliver the best in service as well as the prices. A UK based team of highly trained travel experts is available to book holidays, and the company operates a 24x7 service delivery centre. Bookings with Away Holidays are fully bonded by its ATOL license (5553) from the Civil Aviation Authority. The company runs exclusive offers for holiday packages to all worldwide destinations and offers highly competitive prices unavailable anywhere else. Call Away Holidays at 0800 408 8000 to book most lucrative deals for Dubai and Middle East, Mauritius, Maldives, Seychelles, Sri Lanka, Far East, USA and Pacific destinations. You can also browse the company’s website at www.awayholidays.co.uk.
Contactgegevens
4,7
Uitstekend
3K reviews
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Professional and helpful
Professional and helpful. It’s great to deal with the same agent from start to finish.
24 december 2025
Review zonder uitnodiging
Antwoord van Awayholidays
Dear Elizabeth,
We are glad to hear that you had a positive experience with our services. We truly value your feedback as it motivates us to strive for even higher standards of service.
Regards,
Away Holidays
Great Customer Service and Flexibility…
Great Customer Service and Flexibility from Rob- He delivered exceptional service with quick, flexible responses and a clear focus on what worked best for our needs. He went out of his way to tailor the package for us, which made a real difference when travelling with a child. This is not the first time we have booked a holiday with Rob, and his expertise, attention to detail, and reliability are exactly why we continue to trust him for our travel plans.
27 december 2025
Review zonder uitnodiging
Antwoord van Awayholidays
Dear Preetish,
we are overjoyed to receive your feedback praising Rob's exceptional customer service. Providing a flexible, customer-centered focus for all our clients, especially when trying to accommodate young travelers, is a major priority for us.
Regards,
Away Holidays
Excellent help from rob
Excellent help from rob. Robs people skills are excellent. It’s a pleasure to deal with him. I’m really happy with my booking 5*
THANK YOU
27 december 2025
Review zonder uitnodiging
Antwoord van Awayholidays
Dear Elizabeth,
Thank you for taking the time to share your positive experience with our service. We are thrilled to hear that Rob not only met but exceeded your expectations.
Regards,
Away Holidays
1st time booking holiday to Maldives
1st time booking holiday to Maldives. It was smooth and Ian was very helpful. I wouldn't hesitate contacting Ian again for future holidays.
25 december 2025
Review zonder uitnodiging
Antwoord van Awayholidays
Dear Martin,
Thank you for taking the time to send us your positive feedback about your recent booking experience to the Maldives. We are glad to hear that the process was smooth, and you found our representative, Ian, particularly helpful.
Regards,
Away Holidays
Be very aware of this company
Be very aware before booking with this company, make yourself familiar with the refund policy just saying, I was asked to email there customer care team that I did 3 months ago, I don’t think they have one as 3 months later I still haven’t received any communication from them, how very rude just like some of there staff, I will give it a few more weeks and if I do not here I will be contacted higher authorities to escalate my case,
I have them my email address and phone number so they could contact me, no excuses from there part.
1 september 2025
Review zonder uitnodiging
Antwoord van Awayholidays
Dear Chris,
We sincerely apologize for the inconvenience you've had to endure because of our delayed response. This is certainly not reflective of the experience we aim to provide our customers.
We kindly ask you to share your booking reference number with us so that we can investigate the reason for the delay in our response. We will also check the status of your refund.
Regards,
Away Holidays
Once again great service from Away…
Once again great service from Away Holidays, Special mention to Rob for the time he spent with us finding the right deal to fit in with our plans.
23 december 2025
Review zonder uitnodiging
Antwoord van Awayholidays
Dear Harry ,
Thank you very much for taking the time to send in your kind words of appreciation. We are thrilled to hear that you had a positive experience with Away Holidays, and that Rob was able to assist you in finding the perfect deal.
Regards,
Away Holidays
Away holidays
Having used Awayholidays many times, we
Called Awayholidays with my request and Rob did the rest, all sorted in minutes.
Very competitive.
Highly recommend.
20 december 2025
Review zonder uitnodiging
Antwoord van Awayholidays
Dear Alan,
Thank you very much for your kind words. We are absolutely thrilled to hear about your positive experience with Awayholidays.
Regards,
Away Holidays
I have booked many holidays now with…
I have booked many holidays now with away holidays and always book via Brooklyn! I love the service, it’s quick, easy and he knows what we like. He gets us the best deals at the best places and best rooms. Thank you once again, for superb service. Will continue to book via Brooklyn in the near future. Looking forward to the Maldives again & New York again.
17 december 2025
Review zonder uitnodiging
Antwoord van Awayholidays
Dear Lucy,
Thank you so much for your uplifting feedback.
We deeply appreciate your continued patronage and we're thrilled to hear that you are happy with the service provided by Brooklyn. He is certainly a valued member of our team.
Regards,
Away Holidays
That they are a trustworthy company
we decided to have a holiday while waiting for our main holiday in may, as it was winter we needed to book something long haul for the weather, we love Mauritius but didnt want another expensive holiday and the prices in January are quite a lot, I came across away holidays while google searching and they beat TUI prices by £250 pp. I decided to call and wasn't expecting a lot but Praveen the sales man, was excellent to work with and found us a great deal.. i would defiantly book with them again and cant wait to start packing my suitcase
16 december 2025
Review zonder uitnodiging
Antwoord van Awayholidays
Dear Valued Customer,
Thank you for taking the time to give us your valuable feedback. We are so glad to hear that you had a great experience with Away Holidays and with our sales representative, Praveen. He is truly a valuable asset to our team, and we're thrilled to hear that he was able to help you find a great deal for your holiday.
Regards,
Away Holidays
If you want the best you can't go…
If you want the best you can't go further than Alex he has sorted out trips for us new york singapore,las vegasx2 you could not deal with a more dedicated professional
Thanks alex
14 december 2025
Review zonder uitnodiging
Antwoord van Awayholidays
Dear Valued Customer,
Thank you for taking the time to share your positive experience and for your kind words highlighting Alex's professionalism and dedication. It fills us with immense satisfaction to know that your trips to New York, Singapore, and Las Vegas were well-coordinated and enjoyable.
Regards,
Away Holidays
Quick service,very pleased with…
Quick service,very pleased with price,Rob sorted everything out.
13 december 2025
Review zonder uitnodiging
Antwoord van Awayholidays
Dear joyce,
We delighted to hear about your positive experience with us. It is our pleasure to provide prompt and efficient service, and we’re glad you're satisfied with our pricing. We aim to keep good communication with our customers and ensure all their needs are met.
Regards,
Away Holidays
Family trip to Dubai
Booked a trip to Dubai, including Emirates flights
Alex could not have been more helpful, with info for flights accommodation etc.
Feel very secure with this booking, with the knowledge that I can recontact Alex at any time with any issues which may occur before and during our holiday.
7 december 2025
Review zonder uitnodiging
Antwoord van Awayholidays
Dear Julie,
Your feedback about Alex's assistance is highly appreciated. Our team is dedicated to providing the best possible service, and it is encouraging to know that Alex has met your expectations and made you feel secure with your booking.
Regards,
Away Holidays
Rob made the whole booking so easy and…
Rob made the whole booking so easy and was very professional and effecient, would recommend highly.
2 december 2025
Review zonder uitnodiging
Antwoord van Awayholidays
Dear Sally,
Thank you so much for your kind words, and for taking the time to send us your feedback. We are delighted to hear that you had such a positive experience with Rob and that the booking process was made easy and efficient. It's always our goal to provide our customers with exceptional service
Regards,
Away Holidays
First time booking
First time booking with away holidays, our agent Brooklyn was very helpful got us a brilliant deal staying in one Dubai’s beautiful hotels would defo book again!
9 december 2025
Review zonder uitnodiging
Antwoord van Awayholidays
Dear Ramzan,
Thank you very much for taking the time to feed back on your experience with Away Holidays and especially with Brooklyn, our travel agent. It brings us great pleasure to know that she was able to assist you successfully and satisfactorily with your vacation booking.
Regards,
Away Holidays
Brooklyn was absolutely outstanding
Brooklyn was absolutely outstanding, he literally walked me through every single detail.
Highly recommend!
3 december 2025
Review zonder uitnodiging
Antwoord van Awayholidays
Dear James,
Thank you for such a wonderful and insightful review of Brooklyn's service. It brings us immense joy to know that you had a positive experience and that you found great value in the detailed guidance provided by him.
Regards,
Away Holidays
Alex extremely patient with us and…
Alex extremely patient with us and secured our dream holiday!
8 december 2025
Review zonder uitnodiging
Antwoord van Awayholidays
Dear Rebecca,
Thank you so much for taking the time to share your kind words about Alex. We're thrilled to hear she was able to help secure your dream holiday
Regards,
Away Holidays
Excellent service and best price
Excellent service and best price
Recommended
6 december 2025
Review zonder uitnodiging
Antwoord van Awayholidays
Dear Richard,
Thank you very much for sharing your feedback regarding our services.
Regards,
Away Holidays
Very efficient and timely
I wanted a late availability trip and Brooklyn was very efficient at finding something to suit my exacting requirements
5 december 2025
Review zonder uitnodiging
Antwoord van Awayholidays
Dear Valued Customer,
Thank you so much for your time, energy, and for letting us help you plan your trip. We are thrilled to hear you were satisfied with the service.
Regards,
Away Holidays
Wonderful customer service!!
We had a great experience booking our trip with Ethan. He couldn’t do enough. When our flight got cancelled, we contacted Away Holidays and spoke with Brooklyn. He was amazing. He went out of his way to make sure we felt happy with the change and sorting everything so quickly! Thank you both :)
4 december 2025
Review zonder uitnodiging
Antwoord van Awayholidays
Dear Laura,
Thank you so much for taking the time to write to us about your positive experience with Away Holidays. We are thrilled to hear that you had a great trip and that our team was able to assist and support you effectively, especially in times of unexpected cancellations.
Regards,
Away Holidays
Great experience!!
We had a really great experience. Rob was really informative and helpful! He took his time with us and he was very genuine.
Thank you again Rob!
22 november 2025
Review zonder uitnodiging
Antwoord van Awayholidays
Dear Sadia,
Thank you so much for taking the time to give us feedback on your experience.We are thrilled to hear that Rob provided you with excellent service. His commitment to our customers truly embodies the spirit of our company.
Regards,
Away Holidays
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