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Destination2 Reviews 

28.129
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Tracy Jagger who dealt with our recent booking for our forthcoming trip to the Siyam World resort in the Maldives was absolutely brilliant. Her attention to detail and knowledge were second to none. S... Toon meer

Beoordeeld met 5 van de 5 sterren

It was refreshing to speak to a UK agent who had the right amount of professionalism and social skills . Freddie got me a deal to Hurghada that I was organising at short notice. There was no hard s... Toon meer

Beoordeeld met 5 van de 5 sterren

Received excellent service from Stefanie from my very first call to booking. Very profficient and professional and felt very at ease with the whole process. Would definitely recommend and have... Toon meer

Beoordeeld met 3 van de 5 sterren

Liked booking through Rachel. But when I need customer service this is a long protracted service. I wanted to add an extra and pay extra deposit, they said couldn't take over phone, why when I paid... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Touroperator

Geschreven door het bedrijf

With a wealth of experience in the travel industry, our dedicated team of specialist long-haul consultants are passionate about discovering and sharing new and exciting destinations and offer their expertise, knowledge and personal experience based on a variety of premier long-haul destinations across the globe.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

28K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

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Heeft 98% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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4,6

Alle reviews

(28.129)

4.520 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Exceptional Customer Service…

Tracy Jagger who dealt with our recent booking for our forthcoming trip to the Siyam World resort in the Maldives was absolutely brilliant. Her attention to detail and knowledge were second to none. She was also very attentive and personable and her customer service skills were exceptional. Nothing was too much trouble. Well done Tracy you are a credit to yourself and the company.

17 oktober 2026
Beoordeeld met 1 van de 5 sterren

Poor Customer Service

We booked an Explora journeys cruise through Dedtination 2 … the booking process was fine.
However there were some issues when we arrived in Athens,
The 24 hour emergency service is not worth calling they have no record of us actually calling them !
We moved from our pre cruise hotel as it wasn’t of a standard acceptable to us this then affected our transfer to the ship, We had to then make our own arrangements
No support from destination 2.
Our week long cruise on Explorer 2 was amazing … no issues
On our return we contacted customer service with regard to our pre cruise issues
What customer service !!!! Poor service
Not interested ….seem to want to blame the client and in fact are very dismissive of our experience
We appreciate it was our choice to move but there was no concern from Destination 2 regarding our disappointment
First and last time using this company
All is great as long as you don’t have any problems

6 september 2026
Review zonder uitnodiging
Logo Destination2

Antwoord van Destination2

Hello Helen G and thank you for your review. As has been conveyed to the lead passenger via the appropriate channels, we are very sorry to learn of your disappointment with your pre-cruise hotel and can see that the matter is currently with our post-travel team for investigation. Since an outcome has not yet been reached, we are disappointed that you have felt the need to write such a review at this stage. Although we appreciate you did make contact with our emergency team regarding rearranging your transfer, this was after you had already moved to an alternative accommodation and we therefore were not given the opportunity to assist in the first instance. Nevertheless, we are continuing with our enquiries and will update you via the relevant channels in due course.

Beoordeeld met 5 van de 5 sterren

Very good woman Nadine Edwards

Very good woman Nadine Edwards
Sorted all problems after my first hotel would not allow me some stuff I wanted to do off site
Very quick response also didn’t over complicate the process
Very good service very good rep Nadine 💥😇📈

13 oktober 2026
Beoordeeld met 5 van de 5 sterren

Destination Dubai

Stephen at Destination was absolutely fantastic in helping us book our holiday to Dubai. From start to finish, he was professional, friendly, knowledgeable and went above and beyond to make the whole process effortless and stress-free. His advice, attention to detail and outstanding customer service made all the difference. I wouldn’t hesitate to recommend Stephen and Destination to anyone looking to book a holiday. If you want excellent service and complete peace of mind, Stephen is definitely the person to speak to. We’ll certainly be using him again for our future holidays!

18 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Nadine was very helpful

Nadine was very helpful, supportive and was very kind. She assisted me with everything for my dream vacation to the Maldives and ensures everything was correct as well as accommodating to my needs. Thank you Nadine for the amazing help and your service!!!

2 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent last minute hotel price

I booked a last-minute hotel stay in Antalya, Turkey, through Destination 2 after finding them on a Trivago search.As a solo traveller, I was delighted to discover that Destination 2 was the only provider offering a standard hotel room at a single-occupancy rate. This made their deal more competitive than anything else I could find.Having never heard of Destination 2 before, I was initially a little sceptical, particularly given the excellent price, but I needn’t have worried! My booking confirmation, travel voucher and all relevant documents arrived promptly.Both check-in and check-out at my resort were completely seamless, with absolutely no issues.A fantastic experience from start to finish, excellent value for money and a hassle-free booking process. I wouldn’t hesitate to use Destination 2 again and would highly recommend them, particularly to fellow solo travellers!

13 oktober 2026
Beoordeeld met 5 van de 5 sterren

⭐⭐⭐⭐⭐ A refreshing experience with Destination2 – thank you, Shauna!


We holiday quite a lot, but over the years, we’d gradually stopped using travel agents and started booking our holidays ourselves. Unfortunately, we’d had too many disappointing experiences with different companies. It often felt as though we were simply booking a theatre ticket, with little knowledge of the destination, limited advice on flights and timings, and very little enthusiasm. In the end, we decided it was easier to do it ourselves.

A couple of friends recommended Destination2, so we thought we’d give them a call. I’m so glad we did!
That’s when we spoke to Shauna, and what a difference! From the outset, she was friendly, approachable and clearly very knowledgeable about what she does. She listened to what we wanted, understood what was important to us and offered genuinely useful advice, including alternative options we hadn’t considered.
We’re booking our dream holiday to the Maldives, so we wanted to feel confident that we were making the right choices. Shauna took the time to talk everything through with us, answer our questions and make sure we understood our options. Nothing felt rushed, and we never felt like just another booking.
What really stood out was her combination of knowledge, professionalism and genuine warmth. Her communication has been excellent throughout, and it’s been so reassuring to deal with someone who clearly enjoys what they do and takes pride in looking after their customers.
It might sound like a small thing, but having someone who listens, knows their subject and genuinely wants to help makes such a difference when planning a special holiday.
We’re absolutely delighted with our booking and can’t wait for the Maldives!
I’d happily recommend Destination2, but I’d especially say to look out for Shauna. She’s been fantastic, and the service we’ve received has genuinely changed our view of using a travel company again.
Thank you, for making the whole experience such a positive one. I’ll definitely be coming back to you when we book our next holiday!

17 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Booking ref 297759

Booking ref 297759. I booked with Nadine 22nd Sept 26 for myself and 2 friends to fly business class to Dubai next Sept 27. Nadine was helpful and sought to match a deal I had seen , and as I have booked several holidays with Destination 2 I knew that I had the reassurance from the company. Carole See

22 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service and a great price

We have booked with Destination2 several times in the past and have always found them to be competitive on price. The customer service is really good and the whole experience from booking to the flights and hotels has always been smooth sailing. On this occasion I would like to thank Stephen Jones for his great customer service and going the extra mile to bring our holiday in on budget for us. Thank you.

13 oktober 2026
Beoordeeld met 1 van de 5 sterren

Please do not go with these company

Please do not go with these company
They ruined my holiday and I lost all my deposit
Did not want to make any attempt to sort it out
A doesn’t know what B does

19 februari 2026
Logo Destination2

Antwoord van Destination2

Hello Mr Wasantha Hiddalarachchi and thank you for your review. Although we appreciate your disappointment, your booking was cancelled as a result of non-payment despite multiple reminder emails, and your deposit retained in line with our Terms and Conditions. Once a booking has been cancelled as a result of such, we can no longer discuss options and/or consider reinstatement, and we thank you for your understanding.

Beoordeeld met 5 van de 5 sterren

Received excellent service from…

Received excellent service from Stefanie from my very first call to booking. Very profficient and professional and felt very at ease with the whole process. Would definitely recommend and have already done so.

Considering I only came across the company today for the first time doing an
online search I'm very very happy I found them.

Thank you

17 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

Gavin was warm, helpful, thoughtful and kind. He helped us book our holiday quickly and efficiently and saved us some money by finding a slightly cheaper supplier

16 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Phoned Destination2 for a quote

Phoned Destination2 for a quote , Joseph was very helpful and work out the best price for my flights and hotel.He was very understanding on the package i needed and did not rush me.

16 oktober 2026
Review zonder uitnodiging

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