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Destination2 Reviews 

28.131
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Tracy Jagger who dealt with our recent booking for our forthcoming trip to the Siyam World resort in the Maldives was absolutely brilliant. Her attention to detail and knowledge were second to none. S... Toon meer

Beoordeeld met 5 van de 5 sterren

Received excellent service from Stefanie from my very first call to booking. Very profficient and professional and felt very at ease with the whole process. Would definitely recommend and have... Toon meer

Beoordeeld met 5 van de 5 sterren

It was refreshing to speak to a UK agent who had the right amount of professionalism and social skills . Freddie got me a deal to Hurghada that I was organising at short notice. There was no hard s... Toon meer

Beoordeeld met 5 van de 5 sterren

Booking ref 297759. I booked with Nadine 22nd Sept 26 for myself and 2 friends to fly business class to Dubai next Sept 27. Nadine was helpful and sought to match a deal I had seen , and as I have boo... Toon meer

Bedrijfsgegevens

  1. Touroperator

Geschreven door het bedrijf

With a wealth of experience in the travel industry, our dedicated team of specialist long-haul consultants are passionate about discovering and sharing new and exciting destinations and offer their expertise, knowledge and personal experience based on a variety of premier long-haul destinations across the globe.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

28K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 98% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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4,6

Alle reviews

(28.131)

4.520 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent Service

Gavin, our sales executive, was very polite, personable and professional. He took us through our holiday request step by step, ending up with our perfect holiday and flight options.
I would highly recommend Destination 2 for all you holiday needs, we have used them several times over many years and they have consistently delivered on cost, holiday choice and knowledgeable sales team. Great Service!

11 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Booking made easy

Gavin who booked us was a star, very patient, professional and explained everything finally confirming our booking.
Nothing was too much for Gavin, and is a credit to Destination2

10 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Nikita was just amazing

Nikita was just amazing! Couldn’t be more helpful and got us the exact holiday we were looking for! Easily contactable. Super knowledgeable. Cannot recommend highly enough!

15 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

They just keep delivering exactly what I need...

I wanted to check everything I'd seen online to ensure I could secure exactly the holiday I was looking for in the Maldives. I had issues with another company last year, where Destination2 saved me and my plans, hence why I came back. Gavin was just brilliant, no other way to say it. He listened, and more importantly, anticipated my questions so could answer everything I threw at him! I think we sometimes underestimate how being attentive to a customer’s needs makes for an outstanding service and experience. The other differentiator is that Gavin clearly loves his job, which again, makes me know I'm in great hands (builds trust, removes concerns, etc). If you're undecided on a holiday, for me, you can't match Destination2 for their service. Will I be back, you bet I will. Next stop the Maldives!

7 oktober 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Very quick to want me to book with you…

Very quick to want me to book with you offered £5 discount to get deal but then charged me £4.95 admin charge. Then get unpaid balance e mail phoned asap spoke to Alex and asked why it was sent asked if Alfie the agent to contact me to expain by phone or email no luck. Had to phone next day spoke to very nice lady who expaied charge had been made by P@O and had not been informed of this charge has now been removed. Will look very carfully at booking again with you

14 oktober 2026
Logo Destination2

Antwoord van Destination2

Hello mr robert archer and thank you for your review. We're sorry to hear that you were disappointed with the £4.95 online payment fee, however this is explained within our Terms and Conditions which should be viewed and understood before proceeding to book. We also note that an unexpected fee was added by the cruise line which resulted in an auto-generated notification to you regarding an overdue balance. We apologise for any inconvenience and concern this may have caused, although we are pleased to hear that the matter was handled swiftly by one of our agents and the fee removed as required.

Beoordeeld met 5 van de 5 sterren

Excellent Service

I should like to thank Stephen for his help in booking our holiday to the Maldives. He was extremely helpful and informative in discussing our various options for flights and accommodation. I would highly recommend him for the excellent service that he gave us, and hope that he is available for when we book our next holiday.

13 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very impressed.

John, who l spoke with - (sorted out the accomodation/holiday) was excellent.
Very patient, helpful and answered every query.
Would fully recommend.

14 oktober 2026
Beoordeeld met 3 van de 5 sterren

I have made several phone calls to…

I have made several phone calls to confirm our request and have been handed from one department to another . There appears to be no communication between service areas which leads to frustration and disappointment.

Regards
Alison

14 oktober 2026
Logo Destination2

Antwoord van Destination2

Hello Alison Twynam and thank you for your review. We're sorry to hear you are disappointed, however, we find no evidence of poor communication between departments as you suggest. We are sorry if the matter surrounding your booking has caused frustration, however we note that the original online order request has now been confirmed and is therefore no longer with our Sales Team. For any further enquiries, this would be for our Customer Services Team who we note you had a discussion with yesterday. Thank you.

Beoordeeld met 5 van de 5 sterren

A service above and beyond

We had, let us say, an issue with our holiday( quite a big issue and sought the help of Destination2 with it.
Simone was our point of contact and my wife and I both have to agree she was faultless-she responded promptly and accurately and with all courtesy to our messages and was able in a short time frame to remedy ‘our issue’ with a solution that far exceeded our expectations.
We cannot thank you enough Simone. On our experience we would most strongly recommend using Destination2 to whoever seeks to book a foreign holiday.

14 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Top marks for service

Top marks for service. Booking process was professional and faultless. Full package of flights transfer and cruise all sorted in one phone call.great price to.

14 oktober 2026
Beoordeeld met 5 van de 5 sterren

Booked a Thailand hotel via Destination2

Booked a Thailand hotel with a lovely lady called Tracy who was an expert on Thailand and Asia generally and was clearly well travelled herself. Really helped validate my choices as well as a great price and service.

14 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Wonderful Nadine

Booked the remaining details of my holiday to Dubai for next year with Nadine. I can’t say enough about how her customer service made me feel. She’s friendly, understanding and totally outstanding ❤️

14 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

destination 2 was very well priced and…

destination 2 was very well priced and easy to deal with, I dealt with a young lady called Nikita, she was really understanding with our requirements, and was very knowledgably
Highly recommended

10 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Shauna, service of exceptional standards

I dealt with Shauna who was extremely helpful as I was booking a group with some difficult requirements. I have about six alternatives from which we managed to create the best we can restricted only by the airlines schedule.
Throughout she handled our enquiry with good humour and a friendly attitude for which I was very grateful, the stress is on both sides! Having finally booked Shauna was not able to take the deposit payment but left it to a colleague. They could learn a lot about customer service! All in all with just that little blip the service again from D2 was exceptional. We have used them before and will use them again. Shauna you are a credit to the company.

13 oktober 2026
Review zonder uitnodiging

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