Bahoma London Reviews 

44
•
TrustScore 4 uit 5

4,2

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Je souhaiterai mettre moins, mais impossible. Le problème de ces bougies à mon avis n’est pas dans la fragrance ou l esthétique mais surtout la dangerosité! J’ai commandé plusieurs article de la mar... Toon meer

Beoordeeld met 5 van de 5 sterren

I have been buying Bahoma candles and room diffusers for quite a few years and there are no other candles and diffusers quite like them. They both last a very long time. My favourite perfume is Crista... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Wonderful candles for a warm spring evening outside. Gave a girls’ evening in the garden with great Sarti Spritzes the perfect ambiance. Beautifully and delicately crafted product. Upgraded the festiv... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Je suis très contente parce que les bougies commandées sont conformes à mes souhaits. Je dirai même qu’elles sont arrivées très bien emballées et protégées. J’avais quelques à priori car suite à ma co... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Kaarsenwinkel
  2. Aromatherapie-artikelen winkel
  3. Cosmetisch productleverancier
  4. Decoratie- en interieurwinkel
  5. Toiletbenodigdhedenwinkel

Geschreven door het bedrijf

Bahoma is a British luxury home fragrance brand, founded in London and created by a family-run team with a passion for distinctive fragrance, beautiful design and exceptional craftsmanship. We create premium scented candles, Botanical Candles, reed diffusers and room sprays, combining carefully developed fragrance blends with elegant, decorative design. Our collections are made to bring fragrance, atmosphere and beauty into the home. Our collection includes: * Luxury scented candles, including our distinctive Botanical Candle Collection * Reed diffusers and home fragrance * Fragranced room sprays * Gift sets and beautifully presented fragrance gifts At Bahoma, we believe that luxury is found in the details – from the fragrance itself and the craftsmanship of each product to its presentation and the experience of receiving it. We are proud to offer personal, attentive customer service alongside our products. Our candles and home fragrance are crafted in London, combining traditional craftsmanship with contemporary design. We are committed to creating distinctive products that are as beautiful to display as they are enjoyable to use. Bahoma serves customers throughout the UK and internationally. We are grateful for every customer who chooses Bahoma and for every review that helps our family business continue to grow. Discover the Bahoma collection at www.bahoma.com


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

44 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 50% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,2

Alle reviews

(44)

28 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

À FUIR

Je souhaiterai mettre moins, mais impossible.
Le problème de ces bougies à mon avis n’est pas dans la fragrance ou l esthétique mais surtout la dangerosité! J’ai commandé plusieurs article de la marque à 3 mèches et en effet beaucoup de fumée noire, mais surtout le récipient en verre explose! Et alors là bon courage pour éteindre le feu sur ma table en bois. Quand je les contacte pour leur signifier le problème leur réponse est « mauvaise utilisation de la bougie » … si on ne peut pas l allumer je ne sais pas vraiment à quoi ça sert alors! A fuir

10 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I have been buying Bahoma candles and…

I have been buying Bahoma candles and room diffusers for quite a few years and there are no other candles and diffusers quite like them. They both last a very long time. My favourite perfume is Cristal but the other ones are equally good. I think it’s very important to buy the brand Bahoma because it is made in England and is also very sensibly priced. The diffuser and candle containers are extremely attractive. I would highly recommend Bahoma products to the most discerning of people.

7 augustus 2026
Review zonder uitnodiging
Logo Bahoma London

Antwoord van Bahoma London

Dear Pat,
Thank you so much for such a lovely review and for being a loyal Bahoma customer for so many years. We’re delighted to hear that you continue to enjoy our candles and diffusers, and that Cristal is still your favourite! It means a great deal to us to know that you appreciate what we create. Thank you for your continued support and recommendation. ❤️

Beoordeeld met 5 van de 5 sterren

Agréablement surprise !

Je suis très contente parce que les bougies commandées sont conformes à mes souhaits. Je dirai même qu’elles sont arrivées très bien emballées et protégées. J’avais quelques à priori car suite à ma commande je n’ai reçu aucun mail de confirmation mais finalement j’ai eu la surprise de trouver le colis dans ma boîte aux lettres 10 jours après. Avec en plus un cadeau supplémentaire donc merci à toute l’équipe BAHOMA et félicitations pour vos produits de qualité. Je recommande sans hésiter.

12 mei 2026
Logo Bahoma London

Antwoord van Bahoma London

Merci beaucoup Patricia pour votre magnifique et très attentionnant commentaire.

Nous sommes ravis d’apprendre que les bougies reçues correspondaient parfaitement à vos attentes et que vous avez apprécié leur qualité, leur présentation ainsi que le soin apporté à l’emballage. Nous souhaitons toujours que chaque commande Bahoma soit une expérience spéciale dès son arrivée.

Nous vous remercions également pour votre compréhension concernant l’absence d’e-mail de confirmation, et nous sommes très heureux que le colis ainsi que la petite surprise aient finalement contribué à une belle expérience.

Merci encore pour votre recommandation et pour votre soutien à notre entreprise familiale de parfums d’intérieur. Vos gentils mots comptent énormément pour toute notre équipe.

L’équipe Bahoma

Beoordeeld met 5 van de 5 sterren

Elevated spring/ summer experiences

Wonderful candles for a warm spring evening outside. Gave a girls’ evening in the garden with great Sarti Spritzes the perfect ambiance. Beautifully and delicately crafted product. Upgraded the festive table. Only one thing to improve - parcel tracking updates were slightly infrequent.

29 april 2026
Logo Bahoma London

Antwoord van Bahoma London

Dear Vicky,

Thank you so much for your wonderful review.

We are delighted to hear that our candles helped create the perfect atmosphere for your spring garden evening and festive table. Moments like these are exactly what inspire us when designing our collections - creating fragrance and ambience that become part of special occasions and beautiful interiors.

We also truly appreciate your feedback regarding the parcel tracking updates. Customer experience is very important to us, and your comment is helpful as we continue improving our service.

Thank you again for your support and for choosing Bahoma.

The Bahoma Team

Beoordeeld met 5 van de 5 sterren

A really lovely service

A really lovely service, beautiful fragrances and superb quality. Prompt delivery and a surprise little candle gift!

22 april 2026
Logo Bahoma London

Antwoord van Bahoma London

Dear Clare,
Thank you for your lovely review.

We are so pleased to hear that you enjoyed the fragrances, the quality of the products and the overall service. We always aim to make each Bahoma order feel special, so we are delighted the little candle gift was a welcome surprise.

Thank you again for supporting our independent British home fragrance brand. We truly appreciate it and hope to welcome you back again soon.
Bahoma Team

Beoordeeld met 5 van de 5 sterren

I highly recommend the Botanical…

I highly recommend the Botanical Collection. The candles are beautifully crafted and smell even more wonderful than they look. They also make a perfect addition to any interior décor. I truly can’t recommend them enough.

2 april 2026
Logo Bahoma London

Antwoord van Bahoma London

Thank you so much for your wonderful review of our Botanical Candles Collection.

We are delighted to hear that you appreciate both the craftsmanship and the fragrance of our botanical candles. Creating candles that are not only beautifully scented but also designed to complement elegant interiors is at the heart of what we do.

Your recommendation means a great deal to our independent British home fragrance brand. Thank you again for your support and for welcoming Bahoma into your home.
Bahoma Team

Beoordeeld met 5 van de 5 sterren

Luxury Products & Luxury Customer Service

I cannot rave enough about the high standard of products and customer service I received from Bahoma. From my first communication with Sophia, I was made to feel like a valued customer. Bahoma went out of their way to create my order of various items in the fragrance Indian Odyssey (a scent that is no longer in their current line) and get it shipped to me in super quick time. I was kept up to date every step of the way and my order arrived beautifully packed. If only more companies showed that level of luxury products, packaging and customer services. They really are a shining example of how to do business extremely well. I highly recommend them to others, and I will be back to order more in the future.

23 april 2026
Review zonder uitnodiging
Logo Bahoma London

Antwoord van Bahoma London

Dear Kate,
Thank you for such a thoughtful and generous review. We are truly delighted that your experience with Bahoma reflected the level of care, quality and personal service we strive to offer.

It was a pleasure arranging your order and revisiting Indian Odyssey for you. Fragrance has a special way of holding memories, and we were pleased to help bring back a scent you love.

We are especially grateful for your kind words about our customer service, luxury packaging and the condition of your delivery. Every candle, diffuser and home fragrance order is prepared with great attention to detail here in London.

Your recommendation means a great deal to our independent British business, and we very much look forward to welcoming you back again soon.
With warm regards,
Bahoma Team

Beoordeeld met 5 van de 5 sterren
Logo Bahoma London

Antwoord van Bahoma London

Dear Naveen,

Thank you for your wonderful review. We are delighted to hear you were pleased with both the service and the product.

At Bahoma, we believe exceptional customer care should accompany beautifully made candles, diffusers and home fragrance, so your feedback is greatly appreciated.

Thank you again for your support, and we hope to welcome you back soon.

With warn regards,
Bahoma Team

Beoordeeld met 5 van de 5 sterren

I was looked after so well by Sophia…

I was looked after so well by Sophia who made sure I received the reeds in my chosen fragrance, a fragrance that was not displayed on their website, it being a vintage fragrance.

20 april 2026
Logo Bahoma London

Antwoord van Bahoma London

Thank you for your lovely review. We are so pleased to hear that Sophia was able to look after you and help arrange your chosen reed diffuser fragrance.

We know that certain fragrances hold special memories, so whenever possible we are delighted to help customers rediscover a favourite scent, including treasured classics from past collections.

Your kind words mean a great deal to our independent British home fragrance business, and we truly appreciate your support.

With warm regards,
Bahoma Team

Beoordeeld met 5 van de 5 sterren

Tutto perfetto

Tutto perfetto. Prodotti eccezionali. Invio impeccabile

1 december 2025
Logo Bahoma London

Antwoord van Bahoma London

Cara Silvie,

La ringraziamo di cuore per le sue parole così gentili. Siamo felici di sapere che tutto sia stato perfetto e che abbia trovato i nostri prodotti eccezionali. Ci fa molto piacere anche sapere che la spedizione sia stata impeccabile.

Grazie per aver condiviso la sua esperienza con noi.

Con i nostri più cordiali saluti,
Team Bahoma

Beoordeeld met 5 van de 5 sterren

Excelentes productos un aroma…

Excelentes productos un aroma espectacular , muy atentos y muy pendientes del cliente en especial Sophia siempre atenta a los clientes . Productos de muy alta calidad y recomiendo el Cherry Blossom.

10 januari 2026
Logo Bahoma London

Antwoord van Bahoma London

Muchísimas gracias por su maravillosa reseña. Nos alegra enormemente saber que los productos le han gustado tanto y que el aroma le haya parecido espectacular.

Para nosotros es muy importante cuidar de cada cliente, y nos emociona que haya sentido esa atención.
Sophia estará especialmente agradecida por su mención tan amable.

Nos encanta que recomiende Cherry Blossom - es una fragancia a la que tenemos mucho cariño.

Gracias de corazón por su confianza y por compartir su experiencia.

Con nuestros más cálidos saludos,
Equipo Bahoma

Beoordeeld met 4 van de 5 sterren

Nice candle

10 januari 2026
Logo Bahoma London

Antwoord van Bahoma London

Thank you very much for your kind review. We appreciate your time for posting this review. We are also very pleased you enjoy the products you received. It means a lot to us.

Warm regards,
Bahoma team

Beoordeeld met 5 van de 5 sterren

Cristal diffuser the best luxury smell…

Cristal diffuser the best luxury smell I have felt in love with. Hopefully I can order again soon. The only pity that it doesn't have the same quality it was 8 years ago. Would love if it comes back with the intensity of the molecules structure.

22 december 2025
Logo Bahoma London

Antwoord van Bahoma London

Dear Cristina,

Thank you so much for your wonderful review - we are thrilled to hear that you love the Cristal diffuser fragrance! It is one of our favourites too, and we are so glad it has made such an impact.

We also truly appreciate your feedback about the intensity. We have worked hard over the years to refine our formulations, and while the fragrance may evolve slightly with time and regulations, we always aim for the best possible experience. Your insight is invaluable to us as we continue to improve.

With the holiday season upon us, we would like to wish you a very Merry Christmas and a wonderful New Year ahead! We look forward to welcoming you back for your next order - and we are excited to hear that you are already looking forward to it!

Warm regards,
Bahoma Team

Beoordeeld met 5 van de 5 sterren

Super products ans super services

Super products ans super services

11 december 2025
Logo Bahoma London

Antwoord van Bahoma London

Gentile Gabriele,

La ringraziamo tanto per la sua recensione così positiva! Siamo felici di sapere che il suo ordine è arrivato come previsto e che tutto sia stato in ordine.

Cerchiamo sempre di garantire che i nostri clienti ricevano i prodotti in tempo e collaboriamo attivamente con i nostri partner di spedizione per garantire una consegna puntuale, quando possibile. Siamo felici di aver soddisfatto le sue aspettative.

Grazie ancora per la sua fiducia e supporto!

Cordiali saluti,
Bahoma Team

Dear Gabriele,

Thank you so much for your kind review! We are thrilled to hear that your order arrived as needed and that everything was in order.

It is always our goal to help our customers receive their products on time, and we work closely with shipping companies whenever possible to ensure timely delivery. We are thrilled that we were able to meet your expectations.

Thank you again for your trust and support!

Warm regards,
Bahoma Team

Beoordeeld met 5 van de 5 sterren

Always a pleasure.

3 december 2025
Logo Bahoma London

Antwoord van Bahoma London

Dear Nancy,
Thank you so much for your lovely message. It’s always a joy to prepare your orders, and we are truly grateful for your continued support.
Warm regards
Bahoma Team

Beoordeeld met 4 van de 5 sterren

Great Bahoma vetiver & cedarwood

Great Bahoma vetiver & cedarwood room spray! The best mix of perfume on the market. Thank you!

Postage should be fast, that’s all I would add.

21 november 2025
Logo Bahoma London

Antwoord van Bahoma London

Dear Neil,
Thank you so much for your lovely feedback - we are delighted to hear how much you’re enjoying the Vetiver & Cedarwood room spray. It’s a fragrance we are very proud of, so your words truly made our day.

Regarding delivery, your order was placed just after midnight and was processed and dispatched on the very next working day. It arrived two working days later, which is usually as quickly as postal services allow once a parcel has been collected. We completely understand how wonderful it would be if next-day delivery were always possible, and we genuinely appreciate your suggestion.

Thank you again for taking the time to review us - your comments are invaluable, and we’re very happy to know the fragrance is bringing you enjoyment in your home.

With warm regards,
Bahoma Team

Beoordeeld met 5 van de 5 sterren

I have nothing but great things to say…

I have nothing but great things to say about Bahoma, my experience every time has been amazing. Products have been well packaged and stunning designs and fragrances.
I have quite a nice selection of candles, defusser and Bath and body products. I think they are very high quality and couldn't be happier

24 november 2025
Review zonder uitnodiging
Logo Bahoma London

Antwoord van Bahoma London

Dear Ruth,

What a wonderful message to receive - thank you for sharing it. It means a great deal to know that your experiences with us have been consistently positive and that you have enjoyed discovering our different collections over time.

We take great pride in both the craftsmanship and the sensory character of our designs, and it is deeply meaningful to see how they have become part of your home. Every order, whether large or small, represents trust - and we genuinely value and respect every customer who chooses to bring Bahoma into their space.

I hope each product continues to bring beauty and pleasure into your everyday moments.

With warmest regards,
Bahoma Team

Beoordeeld met 3 van de 5 sterren

Not same as original

I received a present also attached to the order.Fragrance is not an esence.I have an original even now after 15 years empty bottles and strong smell.Real oil perfum.Recomand but can be more improvement.Regards.

4 november 2025
Logo Bahoma London

Antwoord van Bahoma London

Dear Teo,

Thank you so much for your recent order and for sharing your thoughts. We are glad to know that you enjoyed the parcel and the complimentary fragrance.

As you received a few different scents, we would love to understand which one did not fully meet your expectations so we can look into it carefully and support you in the best possible way. Your experience matters to us.

If you could be so kind to email us directly at contact@bahoma.com so we can review it together and explore the most suitable solution for you.

With warm regards,
The Bahoma Team

Beoordeeld met 5 van de 5 sterren

The most beautiful candle

My beautiful candle was delivered promptly and And included a free gift & hand written note , thank you so much for the lovely touch x

6 november 2025
Logo Bahoma London

Antwoord van Bahoma London

Dear Jessica,
Thank you so much for your kind words. We’re delighted to hear that your candle arrived safely and that you enjoyed the little extra touches - we always want each parcel to feel personal and thoughtful.

Your support means a great deal to us, and we hope your candle continues to bring you many moments of light and joy.

With warm regards,
Bahoma Team

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer