Baird & Co. Reviews 381

I visited the store. Staff were helpful, friendly, knowledgable.

Excellent service. No problems. Had to contact customer service and were very helpful

Great experience! Friendly service, fast and professional. Very happy and would definitely recommend.

Prompt and secure mailing experience. Would use again.

good honest company, straight forward to deal with and smooth

Ordered a gram of gold, arrived special delivery. Thank you

Quick, easy and efficient to deal with.

Reasonable prices

Good fair price
Excellent people to talk to
Excellent delivery
Good old fashioned proper service

Quick and prompt delivery.
Easy to buy.

I have dealt with Peter over last 6 months and as the captain of the ship I found him extremely helpful knowledgable always there to help and advise with a great sense of humour customer service 5 star I would never go anywhere else Baird & Co are the people to go to 100%

As always, excellent service and great prices.

v good service

Great service, although a paper invoice would be ideal.

Efficient and trustworthy.

Great customer service - Peter is a gem. Great products - Baird looks and feels exclusive.

What's not to like?!

You are discredit to other companies in the precious metals arena and are not worth my time or business to deal with whether in the UK or Singapore.

Make sure you get one thing right and delete our joint account than keeping it on your system.

Good riddance to you and your attrocious behaviour.

***

This company has not even bothered to reply to my email and honestly are a disgrace, they have shut our accounts for no good reason... this is an account potential of close to 1million GBP after selling a few houses and wanting a solid company, they are a disreputable disgrace.

Further more just to drive the point home to anyone who wishes to consider these cowboys in what is an industry that should have the HIGHEST reputation... I had placed a tiny 6k order for some platinum after their confusing sales staff couldn't get my old account opened and advised to open a new one... guess what, I opened the account, bought some ounces for a spot of about £1650 and they cancelled the order their end - Not asking for recompense as I like buying in bigger quantities through companies I grow to trust, but they actually screwed me over literally by non fulfilment... I am relatively relaxed though by losing a few thousand if underlying issues are resolved.

I can only assume they serviced their own needs with the very purchase as you had some 30 coins which I would have bought all of them and they suddenly disappeared off your platform.

I cant stress enough what a disgrace your firm is and you have had the fake generic style answer to throw other would-be customers off the scent of how atrocious you are.... that you DON'T HONOUR SALES.... You are misleading and you have treated others in the atrocious behaviour that SHOULD SCARE small buyers along with large buyers.

Word of warning... there are plenty of genuine and ROBUST dealers out there that I am not going to bother listing that have dealt and continue dealing with in large sums and still do.... THEY ARE ALSO CHEAPER THAN YOU AND PROVIDE A FANTASTIC SERVICE .... THEY STILL PROVIDE A BRILLIANT SERVICE EVEN DURING HIGH DEMAND.

Disclaimer to everyone, my experience is based on low demand period after selling one of my homes... but am furious with their misleading response - THEY HAVE ZERO INTEREST IN RESOLVING

So guys, go elsewhere... they are a discredit to the precious metals industry, whether you are a small buyer or a large buyer you are taking a risk with this company and they are UNACCOUNTABLE to their actions.

Now I am WAITING FOR A HONEST ANSWER from yourselves... I know it won't come, this IS A COMPLAINT that you care not to resolve.

ATTROCIOUS!!!!!!

Excellent communication, delivery impeccable, thankyou