BLB Luxury Lace Wigs ® Reviews 

130
•
TrustScore 4.5 uit 5

4,7

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Beoordeeld met 5 van de 5 sterren

Steph is an absolute gem! She created the most beautiful custom wig for me, and I honestly couldn’t be happier with the quality. The attention to detail is incredible, and my piece is absolutely st... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Amei a minha prótese capilar 🥰❤️ Desde os 12 anos que não tenho cabelo e é a primeira vez que tenho a mais linda cabeleira! Feita á minha medida, tudo conforme pedido. Gratidão pelo vosso trabalho... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Cannot recommend enough! Steph was incredibly welcoming & made me feel comfortable in her beautiful boutique right away. The quality of the wigs speak for themselves & I cannot wait to order my next o... Toon meer

Beoordeeld met 5 van de 5 sterren

I purchased Lillie, my first wig from Steph's ready to wear collection. The BLB delivery arrived quickly and within beautiful packaging. This is the most gorgeous soft hair I have seen, far better... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Pruikenwinkel

Geschreven door het bedrijf

Welcome to the ultimate haven of hair. Here is where we create designer luxé units ever made, crafted to perfection. Baldy Lox Boutique is an online UK based wig haven, offering the highest grade of raw virgin human hair wigs. "It's to enhance, not define." Baldy Lox Boutique is a growing online brand who specialises in designing realistic human hair wigs. Founded in 2023 in the UK by Stephanie Barber, it has become a leading hair retailer, taking an agile approach that sees it deliver luxury wigs to clients on a global scale. Stephanie has designed wigs for people with all walks of life including many forms or hair loss and people without. Hair in the beauty industry has a tremendous impact on the perception of someone’s appearance, but here at BLB, we believe that people with a hair loss condition should not only embrace their hair loss but also have the opportunity to experience beautiful hair styles. Like fashion and makeup, our hair brand is designed 'to enhance your beauty, not define it'. Empowering people is our number one goal. We encourage people to express themselves with hair and challenge the stigma of living with a hair loss condition. All hair loss conditions are VALID. All hair loss conditions are TREATED EQUALLY. All hair loss conditions are CATERED FOR. Invest in you and design your dream hair in the comfort of your own home.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

130 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(130)

17 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Incredible Wigs!

Steph has been amazing throughout this whole process. Having someone genuine and so lovely to talk to and understand has made the process of buying a wig so much easier and that little bit less scary! The wig is honestly insane and I wouldn’t want to get one from anywhere else moving forward. The quality is incredible. The hair is so soft and even my mum said it smells so good too 😂
My biggest worry was the wig looking like a wig but with a Baldylox piece that isn’t the case. The hair line is so natural and all my friends and family have said how it looks like it could be my own hair!
I couldn’t recommend these amazing wigs enough. Definitely worth every penny!

3 maart 2024
Review zonder uitnodiging
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Antwoord van BLB Luxury Lace Wigs ®

Wow! Thank you so much Beth for taking the time to leave this wonderful review! It has absolutely made my day and you have been a dream to work with! I can't wait to have your next custom wig ready for you!

You are always welcome to email me any time!

Lots of love,
Steph x

Beoordeeld met 5 van de 5 sterren

Gorgeous!

Such a beautiful piece! I’ve been wearing wigs for a few years now and have tried synthetic, low-price human hair, high-price human hair, etc. and have to say this unit is the best I’ve had so far! The hairline is undetectable, and the hair is so soft. I live in the US and purchased a custom piece in October. It did take the full 16 weeks (absolutely worth the wait!), so take that into consideration when planning your order. I will absolutely order from Steph again.

4 februari 2024
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Antwoord van BLB Luxury Lace Wigs ®

Thank you so much Peggy for your wonderful review! I am so happy you love your wig! We would be so thrilled to connect with you again also. Please don't hesitate to reach out should you have any questions!

Lots of love,
Steph x

Beoordeeld met 5 van de 5 sterren

Hair was excellent quality and company…

Hair was excellent quality and company a pleasure to deal with

4 februari 2024
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Antwoord van BLB Luxury Lace Wigs ®

Thank you so much Chris for taking the time to leave us a review! It means the world to us!

Lots of love,
Steph x

Beoordeeld met 5 van de 5 sterren

Super

Amabilitatea și dorința sincera de a fi suportivi - nu fac totul doar ca un business.. ca a nu mai vorbim despre calitatea produselor 👍

12 februari 2024
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Antwoord van BLB Luxury Lace Wigs ®

Thank you so much Mihaela for taking the time to leave this wonderful review! We are so thrilled to learn you are happy with our service but most importantly your custom wig! Supporting our clients throughout the process is ultimately our priority. I hope to have the pleasure in connecting with you again very soon!

Lots of love,
Steph x

Beoordeeld met 3 van de 5 sterren

Hi..I recently received my first…

Hi..I recently received my first wig...I like it but it still looks unnatural on me...it doesn't let me do a side part..it fights me and wants to go back to the middle...not sure what to do about all that...I wish u guys sold toppers...what I really need is a natural looking topper...I've spent a lot of money on different ones and they all look so unnatural...it's frustrating...but thank you for all your help..
Laura

4 februari 2024
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Antwoord van BLB Luxury Lace Wigs ®

Hey Laura!

Thank you so much for leaving a review! I would be more than happy to arrange a call to help you with this issue. It seems like it could be the way you are applying the wig because you are used to wearing toppers. If the lace is left uncut, I can also offer you a full refund. Please don't ever shy away from contacting me as I am always here to help you. Please email me and let me know how I can help you.

Regarding the parting, this can be styled once water has been applied and blow dried or left to air dry in that position.

Lots of love always,
Steph x

Beoordeeld met 5 van de 5 sterren

Love this Company and Steph

Love this Company and Steph! I have ordered 5 wigs from her at this point and she is always super responsive and helpful with any questions I may have. I have had alopecia my whole life and BaldyLox wigs are BY FAR the most comfortable for everyday wear.

3 december 2023
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Antwoord van BLB Luxury Lace Wigs ®

Julia!

This literally made my day! Thank you so much for taking the time to write up your review. Receiving this kind of feedback is why I do what I do. My only mission is to help, support and empower people!

It is always a pleasure working with you and we are always an email away should you ever need to contact us!

We hope you had a lovely Christmas and we would like to wish you a very Happy New Year!

Lots of love,
Steph x

Beoordeeld met 5 van de 5 sterren

This is my 2nd wig from…

This is my 2nd wig from Baldyloxboutique.com the quality of the cap construction, the hair and color are flawless! I absolutely love them! I am a Baldylox girl for life!

3 december 2023
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Antwoord van BLB Luxury Lace Wigs ®

Thank you Paula for your lovely review!

Reading this has made my day! I am so glad you love your wig and should you have any questions, please don't hesitate to get in touch.

Lots of love,
Steph x

Beoordeeld met 5 van de 5 sterren

I unfortunately have lost my hair…

I unfortunately have lost my hair recently for the second time due to a breast cancer recurrence. I hated wearing wigs the first time as they all looked like a wig! I discovered Baldy Lox by chance and waited for the ready to ship release. My wig came today, unfortunately whilst in hospital. My daughter bought it to the hospital for me and I cried. It is like no other wig I have had before and I have tried a few!!!! I adore it so much and felt like me again when I tried it on. I can’t wait for the next ready to ship as I will be ordering more and are too impatient to wait for a custom order! Thank you so much Steph for your dedication to making wigs feel so light, and looking so real. When I had nothing to get excited about you really have made my day!!

5 december 2023
Review zonder uitnodiging
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Antwoord van BLB Luxury Lace Wigs ®

Hi Liz and thank you so much for taking the time to write this review!

I do apologise for my late response however, I have not stopped thinking about you since receiving this and the impact it has had on me because of your powerful words!

My goodness, reading this the second time made me just as emotional as the first. It brings tears to my eyes! I am so beyond thrilled that you love your wig. Seriously, it brings me so much joy that it has helped you bring back the confidence you well and truly deserve.

You have made my heart feel whole Liz and I am always here if you have any questions.

Lots of love to the amazing you and your wonderful family.

Steph x

Beoordeeld met 5 van de 5 sterren

Best hair I’ve ever had!!

First of all, I want to thank baldy Lox for one of the most beautiful hair pieces I’ve ever had!! Not only does it look beautiful. It smells beautiful. It was packaged beautifully and is so realistic looking and came quite quickly for being custom-made. I also think that the price was very good because I’ve paid the same amount for other hairpieces that were not quite as nice. I love my whole experience I’ve had with Baldy lox!!

22 november 2023
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Antwoord van BLB Luxury Lace Wigs ®

Thank you so much Niki for leaving this wonderful review!

It brings me great joy knowing you love it! We hope to have the pleasure speaking to you again soon and thank you so much for trusting us throughout the custom process.

Lots of love,
Steph x

Beoordeeld met 5 van de 5 sterren

I mean.

I mean.. speechless on how stunning Kendall is. Soft and amazing hair line. It has taken me a few years and trial and error to find someone that really understand how important it is to feel confident. Thank you so much, you have change my life ❤️

7 november 2023
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Antwoord van BLB Luxury Lace Wigs ®

Thank you so much Gabriela for taking the time to share your review!

Reading through this, has certainly placed a big smile on my face! I am so over the moon for you and we hope to have the pleasure of getting in touch with you again soon.

Lots of love,
Steph x

Beoordeeld met 5 van de 5 sterren

Beautiful

Just incredible Steph deserves so much success as her designs are just amazing they will

Transform anyone with or without hair loss
Beautiful quality wonderfully comfortable just amazing I'm on my second piece ready to order a third

14 november 2023
Review zonder uitnodiging
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Antwoord van BLB Luxury Lace Wigs ®

Thank you so much Deborah for sharing your experience to everyone on Trustpilot!

It well and truly means the world!

Lots of love to you and your family.

Steph x

Beoordeeld met 4 van de 5 sterren

Slow service but worth the wait…

This is an update on my boldyloxboutique experience. I have just received the product, it was a long wait, but after opening and trying on the wig, I was gobsmacked. I guess the waiting time was worth it especially when seeing/feeling the quality of the wig. The hair is like butter, the stitching is excellent and it feels very very comfortable when I wore it. I almost didn't recognise myself with this amount of hair. I had ordered a custom wig, and pretty much received what I ordered. There are lots of wigs out there that claim to be worth the money you pay and I have been disappointed on numerous occasions but definitely not with this wig. I am in love and I look forward to styling her. Thank you Steph for your patience with me and sorry if I offended you in my previous review. I take it all back after receiving an excellent wig from a hard working dedicated team.

30 oktober 2023
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Antwoord van BLB Luxury Lace Wigs ®

Hi Yasmin and thank you so much for taking the time to come back and share your lovely review with us! It was completely understandable and justified for your concerns. We always ensure that all our wigs are made to the highest quality possible. Sadly in your case, there was a miscommunication on where the wig was supposed to be posted to however, we made it our mission to ensure the wig was redirected to the correct address, not the previous address you initially stated. You deserve all the confidence this wig brings you and we would love to hear back from you again should you ever wish to have any further questions.

Lots of love,
Steph x

PREVIOUS RESPONSE

Hi Yasmin and thank you for your honest feedback.

I do appreciate your concern regarding the delay in your order. I sincere apologise for the inconvenience caused here. Your parcel has been redirected from your parents house, the address initially stated in your order back to us and as promised, we will ensure your parcel is delivered accordingly to your home address as soon as possible.

I am so very sorry for the delay and I appreciate your continued trust and patience with us. The wig is beautiful and I cant wait for you to receive it.

Lots of love,
Steph x

Beoordeeld met 5 van de 5 sterren

Stunning

Stunning, amazing quality and well worth the wait!

16 oktober 2023
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Antwoord van BLB Luxury Lace Wigs ®

Thank you so much Leana for taking the time to leave this wonderful review!

It has made my day! We hope your wig brings you the happiness you well and truly deserve!

Lots of love,
Steph x

Beoordeeld met 5 van de 5 sterren

Could not be happier with my wig!!!

Could not be happier with my wig!!!! I have been a long time customer of another vendor (6ish years) and decided to give BaldyLox a shot. Such high quality, color, beautiful transparent lace, love cap, ear tab, and band construction. I have been converted!! Already planning to order my next

10 oktober 2023
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Antwoord van BLB Luxury Lace Wigs ®

Kristyl! Thank you so much for your lovely feedback and taking the time to share this with us and to everyone on Trustpilot!

What can I say! It was a pleasure designing your gorgeous wig for you! We was so thrilled to receive your order and I loved every second during the process of designing it and making it for you.

It has made my day knowing how happy you are and please don't ever hesitate to contact us should you have any questions. We are always happy to help.

We hope this wig brings you so much joy and happiness because you well and truly deserve it!

Lots of love,
Steph x

Beoordeeld met 5 van de 5 sterren

Dear Team,I am very satisfried with my…

Dear Team,I am very satisfried with my wig,it fits very well and the amound of hair is fantastic! The color was a little darker than expected,but my hairdresser colors it for me!Thank you very much, keep it up,your videos,shorts are just beautiful!Kind regards from Angela

20 september 2023
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Antwoord van BLB Luxury Lace Wigs ®

Dear Angela!

My goodness, thank you so much for taking the time to leave this wonderful review. We are so happy you love your new BLB wig! Should you ever have any issues with your current hairdresser, please feel free to contact us as we can amend the colour, more to your liking, for free.

We hope to have the pleasure in being part of your hair journey again very soon!

Lots of love,
Steph x

Beoordeeld met 5 van de 5 sterren

Incredible experience!

I had an incredible experience with Stephanie and her team! Their customer service is top-notch, and they are incredibly kind and helpful. The quality of the hair is outstanding - it's silky, soft, and truly the highest quality. The attention to detail with the baby hair is impressive, making it look very realistic. I'm definitely a repeat customer and highly recommend their products!

20 september 2023
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Antwoord van BLB Luxury Lace Wigs ®

Thank you so much Feivel for your lovely feedback!

Thank you so much for taking the time to share your experience with us and to the world! It has been well and truly a pleasure speaking with and making you a wig!

You have been such a wonderful customer and person to get to know. We are always here should you ever need any help and we hope to have you back with us in the near future.

Lots of love,
Steph x

Beoordeeld met 3 van de 5 sterren

Happy with purchase, not so happy with communication

Wig is beautifully made, a little on the large side despite double checking my measurements, but beautiful nonetheless. It took longer than expected to arrive and it does take a while to get a response to emails-around 10 days in my experience. I have emailed since receiving my order (10 days ago) with concerns over how light the parting was in comparison to my skin tone and this is due to the bleached knots, but they’re bleached too light in my opinion, I’m yet to hear back. I think it would be a great idea for the custom made wigs to add an option for skin tone when ordering as I’m quite fair and the parting is too light for me, so would be very obvious if you had an olive complexion or darker skin.

20 september 2023
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Antwoord van BLB Luxury Lace Wigs ®

Hi Naomi and thank you so much for taking the time to share your experience with us.

We are so happy to learn you like how we make our wigs as we always strive to design quality wigs for all our wonderful customers.

You are correct, our response time has not been as quick as we like. Unfortunately, at the time of our conversations, we were experiencing a very high volume of interest and orders to work through. Of course, we emailed you and apologised for the inconvenience caused and because we are a very small team, we have placed a better infrastructure to improve our communication to avoid delays such as this in the near future.

I saw your email regarding your concern with the parting on Thursday October 5th 2023. We responded to you on Monday 9th of October 2023 explaining the process and how we can help you correct the issue. We have still yet to receive a response. It is very possible the email went to your junk, hence why you mentioned you emailed 10 days ago and received no response. We would be more than happy to screenshot our response and email this again to you.

Ultimately, your happiness is our priority and we will always work with all our customers even after receiving their wig.

Please don't ever hesitate to contact us should you have any further questions and if in fact, you would like us to colour a little closer to the root for you.

Lots of love,
Steph x

Beoordeeld met 5 van de 5 sterren

The hair is perfect

The hair is perfect! The color, cut, the way it fits me. I feel beautiful again, and that hasn’t happened in decades🩷

29 september 2023
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Antwoord van BLB Luxury Lace Wigs ®

Thank you Mia for sharing this with us and to everyone on Trustpilot!

It has been a pleasure designing this for you and it brings me so much joy knowing you are happy with your wig! You deserve this and we hope to have you back again with us.

Lots of love,
Steph x

Beoordeeld met 5 van de 5 sterren

Correct product

Correct product, fast delivery..

11 september 2023
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Antwoord van BLB Luxury Lace Wigs ®

Thank you Abe!

We are so pleased to read your lovely review! We hope to have you back again soon!

Lots of love,
Steph x

Beoordeeld met 5 van de 5 sterren

Amazing wigs

Amazing wigs! Quality of the hair, lace and hairline is incredible. And my favourite part about these wigs is they never seem to shed! Very comfortable and lovely packaging also. Worth every penny.

30 september 2023
Review zonder uitnodiging
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Antwoord van BLB Luxury Lace Wigs ®

Thank you for taking the time to share your experience with us! Your feedback is so important to us and we hope to have the pleasure of designing you another wig in the near future!

Lots of love,
Steph x

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