Bambee Reviews 

Diana was amazing in helping me. I originally contacted since I felt frustrated about an ongoing situation and she was so professional and kind and really resolved my issues.

Tavisha Derbigney, helped over the phone with our account and then followed up with a call and email. She was very helpful in taking care of the concern and making sure the account was up and running again.

Diana is easy to work with and fair. I appreciate the support. Bambee has been nothing but supportive and helpful with all my needs to run our company.

Stephanie understood my issue from my comments in help. She called and emailed. She returned my call and responded to my email professionally and with a workable solution. She then followed that up with an email. Can't ask for more than that!!!

I am a new customer and Tavisha held my hand and walked me through all of my questions, so that I could be ready for my meeting with my HR manager. She even gave me a few pointers for the system as well, which was great!

Nestor solved my problem and was very pleasant

This is what customer support is all about! I couldn't find what I was looking for on the website, Diana understood exactly what I needed and followed through.

Tavisha Derbigney Is the most helpful, professionally personable, and accurate with how she supports our company/account. She is also the reason we are staying with Bambee (its an expensive services). We could go further i to detail about Taviaha, but think our point has been made.

The agent was patient and friendly! She made sure that our problem was 100% solved before the call was ended

I appreciated Bambee working with us on the new annual pricing when I called the office. Thank you!

Diana was very patient and kind. She walked me through and provided suggestions and instructions that were helpful for the future.

Pleasant, helpful and resolved the issue

I've worked with Nestor Garcia many times and he has always gone the extra mile in providing my company with excellent service. Thanks Nestor!

I liked that I was getting policies made and it was easier for me to have those drafted. However, I found the pricing to be not honest and not transparent. I didn't get any notification or email or anything to say that my plan was no longer $99 because I had multiple employees. Maybe If they just consulted that would be great but it was more expensive than I anticipated and I had to cancel the service.

HR Manager, Sierra from Bambee, is an absolutely delight to work with! From what I can tell, Bambee has done a great job with diving the work load, allowing Sierra to assist me in a timely manner. Whilst remaining professional, she is warm & personal. I trust that we will always find a solution, to even tricky HR scenarios.

Bambee is a place where they hire smart people and then tell them what to do. Incredibly immature leadership that has no experience chaotic work and responsibilities

- no between work and life balance
- a CEO full of ego
- a product that is really, really bad (if you’re a consumer, don’t purchase it. It’ll -do you more harm than good)
- no career tracks
- promotions based on favoritism or because they need to backfill a position since a person left/because they’re afraid you might leave
- constant fear of job security

And if you enjoy doing work, undoing work, redoing work, undoing work, and redoing it then apply here! Otherwise, don’t bother as you’ll most likely be terminated or want to quit shortly thereafter.

The COO has 0 years of experience in ops, the CEO is super flighty and blames others, the CPO is outdated and believes HR is for the company, not for the employees. That should speak volumes.

The product is also really bad. I have to constantly calm customers down because the platform has so many bugs and issues. Honestly if you're a potential customer, don't bother. We don't offer nearly as much as our sales team says we do. And the reviews you'll read about us are all incentivized. You'll notice we have a bunch of 5 star and 1 star reviews..... definitely suss. And good luck getting a refund. We make the process extra difficult so we can keep your money.

Please use Bambee for all your HR needs. They are fantastic and make it easy to comply with federal and state regulations. They have great customer support and you can typically always get them on the phone.

UPDATE May 9th, 2023
Bambee customer support is fantastic. Their platform is great as well. We honestly had no real issue with them until recently. Read below for full details. Because of our original review, they replied with a pretty generic message to contact them. So we did, not expecting anything. Within minutes we had a phone call from Chris. She spoke with us and was baffled why our situation had escalated this far. She immediately took care of the 30% discount they had already agreed to and added an additional 10%. Thank you, Chris.

For anyone considering whether or not to use Bambee, please do. Our original 1-star review was merely because of an isolated issue. Prior to this, we had zero issues.

ORIGINAL May 8th, 2023
As a small business and 100% disabled veteran-owned company, we used Bambee for our HR needs, they were great at first, but after renewal, it went up 150%. How is that even legal? We sent emails back and forth to cancel. They offered a 30% discount not to cancel, we decided to do it and then to our surprise they charged us the full amount. After we sent an email stating we would take the 30%. They are cheating clients and then telling them they cannot cancel for a refund. Then tell me to read the renewal I signed, but yet I could not find the contract on the site. I had to send a message to get a copy of it. Very frustrating dealing with customer service, they are not client friendly if I am renewing, why not give me the discount automatically? Beware and read everything!!

Our account manager always makes the process of sometimes difficult situation manageable.