Struggled to get a couple of items sent out due to a stock issue. Seller was however 100% transparent, responded to emails and even called me to explain the situation and check the longer lead time wa... Toon meer
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I’m always looking for new companies to get a bit of variety but so difficult to know whether they are trust worthy. Very glad I took a punt with Bathroom Point - whole experience was perfect from the... Toon meer
Bedrijf heeft geantwoord
We ordered some taps and they arrived within a few days of ordering. Really well packaged. I have yet to have them fitted, but I feel that they will look amazing if the way they were packed is anyth... Toon meer
Bedrijf heeft geantwoord
Generally no issues Good communication on stock issues Resolved in a proper manner Prices are cheaper than most other than some particular items I could find But overall I’m a happy customer... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Bathroom Point is a proud family-run business that has been serving customers since its establishment in 1996. With over two decades of experience, we have developed a deep understanding of the bathroom supply industry, catering to both the retail and trade sectors. Throughout the years, we have built a reputation for excellence thanks to our extensive inventory, which includes an impressive variety of styles and colours to suit every taste and budget. Our knowledgeable team is dedicated to helping you find the perfect bathroom solutions to meet your specific needs and preferences. We are committed to providing reliable supply and delivery services, ensuring that your orders arrive on time and in perfect condition. Our after-sales support is equally important to us; we believe that our relationship with customers doesn’t end after a sale. Rather, we strive to provide ongoing assistance and advice to ensure your complete satisfaction. At Bathroom Point, we take great pride in our commitment to quality, customer service, and family values. We want you to feel confident that when you choose us, you are in safe hands and will receive the best products and support in the industry.
Contactgegevens
Unit 20 Penrice Court, Llansamlet, SA6 8QW, Swansea, Verenigd Koninkrijk
- 0800 061 4140
- info@bathroompoint.co.uk
- bathroompoint.co.uk
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Exemplary service
Had no idea you only started up in business this year because it was all so smooth and efficient. Here is a company which does more than pay lip service to customer care... you actually DO care about your customers and I felt valued throughout. My two email queries were answered promptly and charmingly; the prices were competitive, delivery was prompt, well packaged and I was kept informed. This is how all on-line shopping should be. It obviously CAN be done! Thanks guys .
Great products for a really fair price
Great products for a really fair price, quick delivery with updates
Straight forward transaction
Straight forward transaction, nice item, no hidden fees. I was expecting an email to say there will be an extra delivery charge because I live in a rural area, but they were true to their word.
The plumber mentioned that the item was…
The plumber mentioned that the item was used because dirty water splashed out of the mixer. I didn't reach out to the company to return it because I would have had to pay more for the plumber to come back on a later day to replace it. I won't be purchasing anything from this company again.
Great service
Great service, fast delivery, taps are lovely and will go lovely in my new bathroom once fitted
Value for money
Ordered a thermostatic shower
Ordered a thermostatic shower, I am so pleased with my purchase, was kept informed the whole way right up to delivery, first class service.
Absolutely brilliant company!
They say first impressions matter. My very first impression speaking with someone in customer service got me hooked. They were honest, courteous and friendly. I felt the humility of a small, family-run company.
I bought a Litchfield i6 1200mm Sliding Shower Door and side panel. This turned out to be such an excellent product, sturdy and very well made. Delivery was seamless and on time, which meant we had no delays to our house revamp project.
I recommend this company without any reservations and would happily do business with them again. I experienced no issues whatsoever and I simply cannot fault them in any way. Truly exemplary!
No complaints here! Gem of a company
Found this gem of a company online after searching for a bathroom, the price smashed all the bigger retailers and it felt nice to give to a family run business rather than a chain business. Customer service was amazing, dealt with Jake who was all to happy to assist. Definitely will be recommending and using this company in the future! Cheers guys.
Absolute breath of fresh air!
Absolute breath of fresh air!! Jake and the Bathroom Point team have been outstanding from the off. Great communications, friendly, efficient and super honest.
They were super helpful when I needed to change and add to my order, even more helpful when I had to return one of the items as it didn't quite fit with our design.
I would highly recommend.
Arrived on time
Arrived on time. Good communication and follow up. Haven't got the shower installed yet so can't comment on the products themselves
Good customer service and range of…
Good customer service and range of products.
Great products, amazing customer service
Top quality products but it is the customer service that really sets this company apart. I made a bit of a mess of my order on both occasions (all my fault!) but the customer service on both occasions was absolutely second to none with them being really responsive in ensuring that they still dispatched the items in a timely manner with very reasonable delivery costs. I will definitely use them again! Special shout out to Jake
Very good quality items for competitive…
Very good quality items for competitive prices.
Excellent customer service, such a lovely company to deal with. Couldn’t do enough for us.
Keep up the good work Bathroom Point
Competitive prices and great customer…
Competitive prices and great customer service. A pleasure to deal with. Thank you!
Great Customer Service
Haven't installed prouduct but looks good and had great customer service when there was an issue with tracking the order. Really helpful in checking its location etc.
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