Struggled to get a couple of items sent out due to a stock issue. Seller was however 100% transparent, responded to emails and even called me to explain the situation and check the longer lead time wa... Toon meer
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Lees wat reviewers zeggen
I’m always looking for new companies to get a bit of variety but so difficult to know whether they are trust worthy. Very glad I took a punt with Bathroom Point - whole experience was perfect from the... Toon meer
Bedrijf heeft geantwoord
We ordered some taps and they arrived within a few days of ordering. Really well packaged. I have yet to have them fitted, but I feel that they will look amazing if the way they were packed is anyth... Toon meer
Bedrijf heeft geantwoord
Generally no issues Good communication on stock issues Resolved in a proper manner Prices are cheaper than most other than some particular items I could find But overall I’m a happy customer... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Bathroom Point is a proud family-run business that has been serving customers since its establishment in 1996. With over two decades of experience, we have developed a deep understanding of the bathroom supply industry, catering to both the retail and trade sectors. Throughout the years, we have built a reputation for excellence thanks to our extensive inventory, which includes an impressive variety of styles and colours to suit every taste and budget. Our knowledgeable team is dedicated to helping you find the perfect bathroom solutions to meet your specific needs and preferences. We are committed to providing reliable supply and delivery services, ensuring that your orders arrive on time and in perfect condition. Our after-sales support is equally important to us; we believe that our relationship with customers doesn’t end after a sale. Rather, we strive to provide ongoing assistance and advice to ensure your complete satisfaction. At Bathroom Point, we take great pride in our commitment to quality, customer service, and family values. We want you to feel confident that when you choose us, you are in safe hands and will receive the best products and support in the industry.
Contactgegevens
Unit 20 Penrice Court, Llansamlet, SA6 8QW, Swansea, Verenigd Koninkrijk
- 0800 061 4140
- info@bathroompoint.co.uk
- bathroompoint.co.uk
4,6
Uitstekend
216 reviews
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Heeft 41% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Can't rate them highly enough!
I ordered a RAK toilet from the website (it was a great price) which arrived quickly. However, when I looked at the fixings, I discovered been given the wrong information by RAK's technical team and the toilet wasn't compatible with my cistern.
I rang Bathroom Point and even though none of this was their fault, they couldn't have been more helpful. They've swapped the toilet for one that will work and were gracious enough to waive the delivery costs.
24 april 2025
Review zonder uitnodiging
Great products and amazing customer service
I made an order around mid-April and all the items arrived the week after except for one as it was out of stock. They contacted me promptly to inform me, to give me info on the new delivery time etc. I am super happy with their products and the customer experience was amazing! Super recommended!
24 april 2025
Review zonder uitnodiging
Really great service
I originally received the wrong order but the situation was handled with the upmost courtesy. The correct order was sent out straightaway, uplifting the incorrect order at the same time. 10/10 for customer service, I would definitely use this company again.
24 maart 2025
We waited over a week for a delivery…
We waited over a week for a delivery (no correspondence after the initial invoice) only to the receive a message that the item we wanted had been broken they didn’t have another one and we will be given a refund. Not impressed.
10 april 2025
Review zonder uitnodiging
Excellent customer service and speedy…
Excellent customer service and speedy delivery. Will definitely buy from this company again - only wish I’d found them sooner as I’ve bought most items for our bathroom reno already.
26 maart 2025
Great customer service
Great customer service. The staff were very helpful and worked out a way for me to swap a bath when I made the wrong order. It makes a big difference when people are friendly and prepared to find a solution to a problem. I'm also very pleased with the bath I now have installed.
14 februari 2025
Review zonder uitnodiging
Great experience with Bathroom Point
Great experience with Bathroom Point! Speedy delivery, gorgeous mirror at a great price.
The website is clear, pleasant and filters work well.
Super smooth and quick experience, and, did I forget to say how much I love my LED mirror:-)?!
21 maart 2025
Review zonder uitnodiging
As a company should be
As a company should be. Seamless transaction and delivery of a great product.
5 maart 2025
Excellent quality products…
Having looked at many bathroom websites, Bathroom point had the best prices. Their delivery was prompt and items carefully handled. I will be using them quite a lot now. Many thanks
26 februari 2025
Excellent service and top notch…
Excellent service and top notch materials, very happy with purchase
13 februari 2025
Good quality
Good quality, sturdy and ready assembled. Am very pleased with the product. The delivery man went to a lot ef effort to get the unit to the right place. Delivery time was excellent. Thank you
13 februari 2025
Lovely bath
19 februari 2025
Review zonder uitnodiging
Good Service happy with product.
Had a slight issue with incorrect delivery but very quickly rectified even though offices were closed.
3 februari 2025
Very quick delivery and a very good…
Very quick delivery and a very good price.
Really well packaged!! Although I am keeping it wrapped up until my Son fit's it for me.
Many thanks Jane.
5 februari 2025
Great quality products
Great quality products, and a very good company to deal with. Highly recommend.
22 januari 2025
Will use Bathroom Point again. Excellent!
Needed a specific tap urgently and found it listed 'in stock' with an available quantity on the Bathroom Point website with a next day delivery option. Order process and payment was simple and clear. Communication throughout the order processing, despatch and delivery process was excellent. The APC courier was also excellent and the product was delivered to me next day as promised. Unable to fault anything. Will definitely use Bathroom Point again in the future.
28 januari 2025
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