Bathroom Point Reviews 

216
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Struggled to get a couple of items sent out due to a stock issue. Seller was however 100% transparent, responded to emails and even called me to explain the situation and check the longer lead time wa... Toon meer

Beoordeeld met 5 van de 5 sterren

I’m always looking for new companies to get a bit of variety but so difficult to know whether they are trust worthy. Very glad I took a punt with Bathroom Point - whole experience was perfect from the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We ordered some taps and they arrived within a few days of ordering. Really well packaged. I have yet to have them fitted, but I feel that they will look amazing if the way they were packed is anyth... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Generally no issues Good communication on stock issues Resolved in a proper manner Prices are cheaper than most other than some particular items I could find But overall I’m a happy customer... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Sanitairwinkel
  2. ook in
  3. Badkamerinstallateur

Geschreven door het bedrijf

Bathroom Point is a proud family-run business that has been serving customers since its establishment in 1996. With over two decades of experience, we have developed a deep understanding of the bathroom supply industry, catering to both the retail and trade sectors. Throughout the years, we have built a reputation for excellence thanks to our extensive inventory, which includes an impressive variety of styles and colours to suit every taste and budget. Our knowledgeable team is dedicated to helping you find the perfect bathroom solutions to meet your specific needs and preferences. We are committed to providing reliable supply and delivery services, ensuring that your orders arrive on time and in perfect condition. Our after-sales support is equally important to us; we believe that our relationship with customers doesn’t end after a sale. Rather, we strive to provide ongoing assistance and advice to ensure your complete satisfaction. At Bathroom Point, we take great pride in our commitment to quality, customer service, and family values. We want you to feel confident that when you choose us, you are in safe hands and will receive the best products and support in the industry.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

216 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 41% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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4,6

Alle reviews

(216)

116 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

Bad shopping experience

I bought 2shower from this company,
I was in pressure by customer to finish job,they said will send damaged part but they didn’t ,i bought second one online from them and second one was faulty ,i asked to return items but they said we don’t return them,really disappointing,don’t buy from this company at all,they are not responsible to customer,

10 september 2025
Review zonder uitnodiging
Logo Bathroom Point

Antwoord van Bathroom Point

Hello Ramin, I'm Jake, who initially dealt with the order. We actually sent a replacement cartridge; you haven't purchased any other showers from us. You contacted us a second time, saying you bought a shower from another website and would like to return the shower you purchased from our store, after installing the shower. I requested more information, which we are still waiting to receive. Please feel free to reach out to us Via Our Email, Telephone or live chat. We are available.

Beoordeeld met 5 van de 5 sterren

The answer is 'Yes, no problem'

I had done quite a lot of research on the products we required and found that Bathroom Point had them in stock and at the best price available.I ordered the product and asked for a specific delivery day. I was assured that we would get the delivery on the day agreed. Then I had to change the day. No problem, said Jake. Then I had to order some more poroduct. No problem, said Jake. Them I had to ask that all the product arrived on the same day. No problem said Jake. The day came and the note from the carrier implied that only half the order was on its way. No doubt panic ensued at Jake's end, but when the delivery arrived, on time, it was for the complete order. As Jake had said so many times. 'No problem'.

18 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent company

Excellent company, when no other company would ship to Northern Ireland, Jake sorted postage for me at a reasonable cost, the vanity unit is perfect. Many thanks

25 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very happy with our order

Very happy with our order. The Amy combination 900 fitted perfectly in our downstairs bathroom and looks really nice. We had a small issue but it was resolved right away by the very efficient customer service person I spoke with on the phone. Would recommend.

28 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent products, delivery and service

Have purchased a number of items for my bathroom renovation and very happy with the products and service.

On one occasion, we received the wrong shower quadrant and Jake promptly sent the correct one which arrived very quickly

On another occasion, I needed a shower channel delivered urgently which again, Jake arranged and I received it the next day which was great as my builders were finishing up.

Very personable, excellent service and Jake helps solve problems unlike other companies I’ve purchased from during my rennovation. I’d 100% recommend Bathroom Point and I’ll continue to purchase items I may need from here.

20 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent customer service

Competitive price for a good quality shower and rapid delivery . Excellent customer service … sadly the plumber said it wasn’t suitable for my set up …Jake was really helpful and flexible about arranging a return and when I dropped it off all the staff at the Unit were particularly helpful and cheerful . I would definitely recommend them ( have already to my family in Swansea ) and would buy from them again

5 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Service and Quality Products

Really happy with the service from Jake and Bathroom Point. Jake was easy to deal with and really knew his stuff. Everything arrived on time and was exactly what we were after.

The products themselves are great quality and look fantastic! Our bathroom feels completely refreshed. Would definitely recommend Bathroom Point to anyone looking to upgrade their space. No hassle, just good service and solid products.

2 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent bathroom goods at great prices and amazing service…

I ordered with Bathroom Point for the 2nd time following a very happy selection of bathroom pieces back in Nov 24. Again the service was extremely good, unfortunately I was missing a tap (which I didn’t notice on delivery) and didn’t check for damages on the other bits so several weeks later when we came to install everything, I was worried I might be dismissed and have to pay again. Jake was AMAZING. He didn’t for a minute fob me off or suggest it was my fault, he confirmed from the photo image of delivery that it did indeed look like the tap hadn’t been delivered and that he would send it out next day delivery along with a replacement towel rail which was damaged. No hassle just really good service. Thank you Jake and team Bathroom Point. One very happy customer for the 2nd time!

5 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Incredible (probably one of the best)…

Incredible (probably one of the best) customer service experiences I've ever had - Jake was brillaint at helping me track down my urgent delivery and ensuring I could get ahold of it asap. Honestly, thankyou so much for everything you did on Tuesday Jake!

27 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

Order placed on line and was delivered a few days later perfect for us as we had just had a full bathroom makeover and this item was just what we needed to complete the job.
The reason we gave 5 stars was the first one arrived damaged and once the problem was brought up the replacement was with us the next day fantastic service would definitely recommend.

15 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I've used this company 3 times now for…

I've used this company 3 times now for various different items for our bathroom refurbishment. The items were delivered on time (in fact a day early). The feed back from our plumber was extremely good. The quality of all three items ( shower, vanity unit, basin tap) were fantastic. We've actually ordered more or less a full suite for our en suite as well. I highly recommend this company.

7 mei 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

very very slow company do not order…

very very slow company do not order from here i have e mailed them so many times my order has not been delivered been waiting over a week now terrible service

7 mei 2025
Review zonder uitnodiging
Logo Bathroom Point

Antwoord van Bathroom Point

Hello, I'm very sorry for your Experience using us. Please reach out to me by email, including your order number and name. I can then look into this for you. Jake@bathroompoint.co.uk

Thank you
Jake

Beoordeeld met 5 van de 5 sterren

Beautiful vanity received

Beautiful vanity received. Really impressed with how quick their customer service was when it came to a few issues but super lovely people. The vanity adds texture to my bathroom & is exactly what I wanted for the space.

6 mei 2025
Review zonder uitnodiging

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