Struggled to get a couple of items sent out due to a stock issue. Seller was however 100% transparent, responded to emails and even called me to explain the situation and check the longer lead time wa... Toon meer
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I’m always looking for new companies to get a bit of variety but so difficult to know whether they are trust worthy. Very glad I took a punt with Bathroom Point - whole experience was perfect from the... Toon meer
Bedrijf heeft geantwoord
We ordered some taps and they arrived within a few days of ordering. Really well packaged. I have yet to have them fitted, but I feel that they will look amazing if the way they were packed is anyth... Toon meer
Bedrijf heeft geantwoord
Generally no issues Good communication on stock issues Resolved in a proper manner Prices are cheaper than most other than some particular items I could find But overall I’m a happy customer... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Bathroom Point is a proud family-run business that has been serving customers since its establishment in 1996. With over two decades of experience, we have developed a deep understanding of the bathroom supply industry, catering to both the retail and trade sectors. Throughout the years, we have built a reputation for excellence thanks to our extensive inventory, which includes an impressive variety of styles and colours to suit every taste and budget. Our knowledgeable team is dedicated to helping you find the perfect bathroom solutions to meet your specific needs and preferences. We are committed to providing reliable supply and delivery services, ensuring that your orders arrive on time and in perfect condition. Our after-sales support is equally important to us; we believe that our relationship with customers doesn’t end after a sale. Rather, we strive to provide ongoing assistance and advice to ensure your complete satisfaction. At Bathroom Point, we take great pride in our commitment to quality, customer service, and family values. We want you to feel confident that when you choose us, you are in safe hands and will receive the best products and support in the industry.
Contactgegevens
Unit 20 Penrice Court, Llansamlet, SA6 8QW, Swansea, Verenigd Koninkrijk
- 0800 061 4140
- info@bathroompoint.co.uk
- bathroompoint.co.uk
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Bad shopping experience
I bought 2shower from this company,
I was in pressure by customer to finish job,they said will send damaged part but they didn’t ,i bought second one online from them and second one was faulty ,i asked to return items but they said we don’t return them,really disappointing,don’t buy from this company at all,they are not responsible to customer,

Antwoord van Bathroom Point
Bathroom stuff
Great price and great service very fast delivery
What a wonderful experience for my…
What a wonderful experience for my first order with bathroom point, great price, fast delivery and excellent customer service, can’t fault them.
Thank you so much.
One happy customer.
good price...........fast delivery
The answer is 'Yes, no problem'
I had done quite a lot of research on the products we required and found that Bathroom Point had them in stock and at the best price available.I ordered the product and asked for a specific delivery day. I was assured that we would get the delivery on the day agreed. Then I had to change the day. No problem, said Jake. Then I had to order some more poroduct. No problem, said Jake. Them I had to ask that all the product arrived on the same day. No problem said Jake. The day came and the note from the carrier implied that only half the order was on its way. No doubt panic ensued at Jake's end, but when the delivery arrived, on time, it was for the complete order. As Jake had said so many times. 'No problem'.
Excellent company
Excellent company, when no other company would ship to Northern Ireland, Jake sorted postage for me at a reasonable cost, the vanity unit is perfect. Many thanks
Very happy with our order
Very happy with our order. The Amy combination 900 fitted perfectly in our downstairs bathroom and looks really nice. We had a small issue but it was resolved right away by the very efficient customer service person I spoke with on the phone. Would recommend.
Excellent service
Excellent service . Answered queries swiftly and rapidly .
Product received within two days .
Excellent value for money
Highly recommended
The only people I could find who had…
The only people I could find who had the shower tray that I was looking, they promised a quick delivery and were true to their word.
Excellent products, delivery and service
Have purchased a number of items for my bathroom renovation and very happy with the products and service.
On one occasion, we received the wrong shower quadrant and Jake promptly sent the correct one which arrived very quickly
On another occasion, I needed a shower channel delivered urgently which again, Jake arranged and I received it the next day which was great as my builders were finishing up.
Very personable, excellent service and Jake helps solve problems unlike other companies I’ve purchased from during my rennovation. I’d 100% recommend Bathroom Point and I’ll continue to purchase items I may need from here.
Excellent customer service
Competitive price for a good quality shower and rapid delivery . Excellent customer service … sadly the plumber said it wasn’t suitable for my set up …Jake was really helpful and flexible about arranging a return and when I dropped it off all the staff at the Unit were particularly helpful and cheerful . I would definitely recommend them ( have already to my family in Swansea ) and would buy from them again
Great Service and Quality Products
Really happy with the service from Jake and Bathroom Point. Jake was easy to deal with and really knew his stuff. Everything arrived on time and was exactly what we were after.
The products themselves are great quality and look fantastic! Our bathroom feels completely refreshed. Would definitely recommend Bathroom Point to anyone looking to upgrade their space. No hassle, just good service and solid products.
Excellent bathroom goods at great prices and amazing service…
I ordered with Bathroom Point for the 2nd time following a very happy selection of bathroom pieces back in Nov 24. Again the service was extremely good, unfortunately I was missing a tap (which I didn’t notice on delivery) and didn’t check for damages on the other bits so several weeks later when we came to install everything, I was worried I might be dismissed and have to pay again. Jake was AMAZING. He didn’t for a minute fob me off or suggest it was my fault, he confirmed from the photo image of delivery that it did indeed look like the tap hadn’t been delivered and that he would send it out next day delivery along with a replacement towel rail which was damaged. No hassle just really good service. Thank you Jake and team Bathroom Point. One very happy customer for the 2nd time!
Ordered towel rail and toilet roll…
Ordered towel rail and toilet roll holders. The quality is great. Delivery was efficient
Incredible (probably one of the best)…
Incredible (probably one of the best) customer service experiences I've ever had - Jake was brillaint at helping me track down my urgent delivery and ensuring I could get ahold of it asap. Honestly, thankyou so much for everything you did on Tuesday Jake!
Great service
Order placed on line and was delivered a few days later perfect for us as we had just had a full bathroom makeover and this item was just what we needed to complete the job.
The reason we gave 5 stars was the first one arrived damaged and once the problem was brought up the replacement was with us the next day fantastic service would definitely recommend.
I've used this company 3 times now for…
I've used this company 3 times now for various different items for our bathroom refurbishment. The items were delivered on time (in fact a day early). The feed back from our plumber was extremely good. The quality of all three items ( shower, vanity unit, basin tap) were fantastic. We've actually ordered more or less a full suite for our en suite as well. I highly recommend this company.
very very slow company do not order…
very very slow company do not order from here i have e mailed them so many times my order has not been delivered been waiting over a week now terrible service

Antwoord van Bathroom Point
Great company with first class customer service …
Used Bathroom point for the first time this week and certainly won’t be the last ! Fast delivery and 5* customer service ! Excellent company to deal with Thankyou !
Beautiful vanity received
Beautiful vanity received. Really impressed with how quick their customer service was when it came to a few issues but super lovely people. The vanity adds texture to my bathroom & is exactly what I wanted for the space.
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