I’m always looking for new companies to get a bit of variety but so difficult to know whether they are trust worthy. Very glad I took a punt with Bathroom Point - whole experience was perfect from the... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We ordered some taps and they arrived within a few days of ordering. Really well packaged. I have yet to have them fitted, but I feel that they will look amazing if the way they were packed is anyth... Toon meer
Bedrijf heeft geantwoord
Generally no issues Good communication on stock issues Resolved in a proper manner Prices are cheaper than most other than some particular items I could find But overall I’m a happy customer... Toon meer
Bedrijf heeft geantwoord
This company is par excellence, I ordered the wrong size shower. And had builders on site the next day. Jake on the phone was so helpful and understanding. He organised an early morning drop of with t... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Bathroom Point is a proud family-run business that has been serving customers since its establishment in 1996. With over two decades of experience, we have developed a deep understanding of the bathroom supply industry, catering to both the retail and trade sectors. Throughout the years, we have built a reputation for excellence thanks to our extensive inventory, which includes an impressive variety of styles and colours to suit every taste and budget. Our knowledgeable team is dedicated to helping you find the perfect bathroom solutions to meet your specific needs and preferences. We are committed to providing reliable supply and delivery services, ensuring that your orders arrive on time and in perfect condition. Our after-sales support is equally important to us; we believe that our relationship with customers doesn’t end after a sale. Rather, we strive to provide ongoing assistance and advice to ensure your complete satisfaction. At Bathroom Point, we take great pride in our commitment to quality, customer service, and family values. We want you to feel confident that when you choose us, you are in safe hands and will receive the best products and support in the industry.
Contactgegevens
Unit 20 Penrice Court, Llansamlet, SA6 8QW, Swansea, Verenigd Koninkrijk
- 0800 061 4140
- info@bathroompoint.co.uk
- bathroompoint.co.uk
4,6
Uitstekend
215 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 41% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
came good in the end
Good service, replaced a cracked on arrival sink unit the next day
Thank you
19 januari 2026
Review zonder uitnodiging
Excellent customer service
Excellent customer service - would 100% recommend 😊😊😊
5 februari 2026
Review zonder uitnodiging
Quality product at good price
Delivery and quality of products excellent from ordering on website and speaking to Jake. Would defo use again.
Great customer service.
9 februari 2026
Review zonder uitnodiging
Customer Service, Jake - excellent!
Customer Service, Jake in particular was excellent. I returned the product as it was no longer required, Jake made the process so easy and was a pleasure to deal with.
26 januari 2026
Had a minor issue nearly a year after…
Had a minor issue nearly a year after fitting sink waste, this was resolved immediately and without issue by the company (Jake.) Would highly recommend them for hassle free aftercare
21 januari 2026
Review zonder uitnodiging
Great communication and price
Great communication, very good website, very happy with our bathroom vanity set at a good price, delivery was delivered with care also.
12 januari 2026
Review zonder uitnodiging
GREAT COMPANY :)
Good deal, smooth purchase, fast delivery & helpful customer service!
15 januari 2026
Excellent service.
We ordered a shower and basin tap in October 2024. Delivery was prompt, but for various reasons I did not fully fit the shower until January 2026. I then discovered a leak and found that the three way valve cartridge on the shower was cracked. I emailed Jake at Bathroompoint. He responded next morning with an apology and organised a replacement cartridge.
I understand that even with good quality control, sometimes such problems slip through. When this happens it is the how the company deals with things that makes all the difference. In this case they sent me a replacement part with no quibble even after 2 years from purchase. Sadly not all companies are so helpful.
Thank you Jake and thank you Bathroom point.
16 januari 2026
Really happy with my purchase and the…
Really happy with my purchase and the customer service I received when I couldn't find what I was looking for on the website. Speedy delivery and was cheaper than like-for-like products I found on other sites – would definitely recommend.
7 januari 2026
Very easy to use website
Very easy to use website, when ordering had plenty of options for payment and we got a great price! Delivery was prompt and no issues.
16 januari 2026
Review zonder uitnodiging
Very speedy delivery and really good…
Very speedy delivery and really good value for money.
8 januari 2026
Mirror is great and good quality.
Mirror is great and good quality.
Very efficient delivery, ordered one day and it was with me next day.
12 december 2025
Great range of products and competitive…
Great range of products and competitive prices. Quick dispatch of all and no issues throughout. Only feedback is that I received a accurate tracking link and update for the small courier item, but no dispatch or updates for the pallet delivery and as a result it arrived at my address unexpectedly.
5 januari 2026
Review zonder uitnodiging
I am so impressed by Bathroom Point
I am so impressed by Bathroom Point. The quality of the Litchfield brushed brash shower and accessories were amazing.
I ordered the wrong shower screen by mistake and Jake Litchfield couldn’t help me enough! He ordered a new shower screen there and then and in less than 24 hours it’s here! He was so helpful. I will always use this company moving forward for all of my projects.
I highly recommend this company. Nicola
18 december 2025
Review zonder uitnodiging
Great service & quality products
Great service & quality products, everything arrived on time except for sink but was advised that it would come shortly after. Delivery guy really helpful too as I live on my own & having a bathroom suite delivered was a concern as to how I would be able to get it all into my home (my friends advised other companies would leave it on a pallet outside) but I was thrilled that nothing was too much trouble & it would be brought into my home at ground level 😊
16 december 2025
Review zonder uitnodiging
Easy to order delivered in time and…
Easy to order delivered in time and quality product.
1 december 2025
My toilet arrived soaking wet and full of water.
My toilet arrived soaking wet, the box was damaged and the toilet chipped. I contacted the company and they asked me to send photos. I sent photos 5 days ago and have had no response. I’ve emailed and called. I’ve left messages asking them to call me back. Still waiting. I’ve got a plumber booked to fit the toilet and at this point I have no toilet for him to fit. Very disappointing service.
5 december 2025
Review zonder uitnodiging
Tap dancing happiness.
Great range of modern products to choose from.
Staff were very helpful helping me to find products to match.
Items were packaged well and arrived in a timely manner.
Very good quality and value for money.
16 oktober 2025
Review zonder uitnodiging
Antwoord van Bathroom Point
Thank you so much for choosing us and for taking the time to leave your review. We’re really glad our team were able to help and that everything arrived safely. It means a lot to hear you’re happy with the quality. If you ever need anything else, we’re here to help.
Haven’t received my item after three weeks.
Well, we still don’t have our mirror; order placed 22nd November. So my experience is non existent.
25 november 2025
Antwoord van Bathroom Point
Hi Dori, very sorry for the delay with your order. We resolved the order in the end. I appreciate your patience and your willingness to work with us. Have a great Christmas.
Antwoord van Bathroom Point
Thank you for choosing us and for sharing your feedback. We’re glad you found a great range at competitive prices. If there’s anything else we can help with, we’re always here.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.