ONLINE STORES Reviews 166

Very easy to deal with, ordering was straight forward, and Lina was more than helpful, no issues with delivery, all in all happy
Thank you Lina for all your helpand keeping me updated

Walked into Burleigh show room at 6 am Monday morning on my behalf a miss understanding over the phone with Trading hours and showroom
Chrissy the showroom consultant step up and went out when we explained to her we needed everything by Friday
Chrissy also was updating me threw out the morning regarding the products
Everything was organised ready to go for Friday
I totally recommend BBK plumbing Plus 10/10
Thank You Guys

Delivered when they said Great price great tdriver mick

Good communications from sales.
Expensive delivery fees!
Happy with product

Cannot review as not yet installed.
Customer service and delivery was very good.

Excellent all round service

Lovely worktops

Both worktop arrived damaged on the sides also bits of yellow paint on, they had no bubble wrap on the side face of the worktop , even the edgeing strips were badly damage and had bits missing , these were expensive worktop so I was very surprised, delivery guy really helped and spent nearly a hour taking photo ringing the supplier to sort this, he does not work direct for them he also showed me photos of the item he took when the item got put in the van, you can see that there damage on the thin traparent sheet in and yellow paint on the worktop , these worktop should have been checked before delivery we waited a whole morning carry in the worktop and carrying them out as my house is up steps and pass a neighbours house, having to carry them out again, I decided against a replacement as I haven't got the time to waste if there not going to check the items before , I had a nice women who told me she very sorry and totally understands ,she said she progress a refund , I,m writing this as they have not refunded me , so it look like I,m going to have to open a PayPal claim .

Smooth purchase, pleasant delivery driver, splashback in perfect condition.

Having never used this company before, i took a gamble with them as they offered the best price for, a product i wished to purchase. I found them to extremely professional, in all aspects of the purchase. They provided a very prompt, and positive reply to all questions and emails. They provided clear and regular updates, from the Manufacturer of the product. And the finished product was provided, promptly within the manufactures timeframe, and as per the order placed, in perfect condition! I would highly recommend this company, based upon my own personal experience. Many thanks for a 'First Class' service all-round!

everything went well from start to finish no problems delivered on time

I ordered a worksurface with fairly limited stock, so it took a while to be delivered but communication was very good and absolutely delighted with the product. Can't wait for it to be installed.

Got a good deal for three worktops and delivered with care and in perfect condition.

Great communication throughout. Staff very helpful. Fantastic product.

Lovely worktop, excellent service delivered on time.

Bbk is the worst parts company ive ever dealt with i purchased a set of their shorty headers for my ram truck got them installed they sounded great for about 3 months then they pooped t the bed i went to get them replaced under warranty at my supplier but was going to be 6 to 8 weeks and advised me to go direct to bbk so i call them tgey ask me to semd pictures and videos so i do and they approve the warranty so the mail msn shows up and wants to charge me 86 dollars to pick them up customs chsrges on what was supposed to be free warranty replacement no tax however they marked it at bbk as merchandise (even though tim at bbk assured me they were clearly marked warranty but was a lie ) so i get the box home open it to find an u finished pourus sandblasted sey of headers with some of the worst welds ive ever seen and warped flanges so again i call them and at this point im pretty frustrated and tim tells me im going to call your supplier and get them to refund you and no warranty very brutsl customer service and even worse craftsmanship never buy bbk they are a joke

The overall service, good communication and being customer centric help make dealing with BBK-Direct such a pleasure.

Very helpful over phone. Delivery driver exceptionally helpful. Easily the best delivery driver we've ever dealt with, over many years. Please make sure he personally gets credit for his customer service.

Great customer service. Good communication, great product and defently I will use your services in future.
Thank you