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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I regularly charge within Romiley at the BeEV station due to the home charger taking a long time. Plus I have a 21 plate Nissan. BeEV still do the CHAdeMO chargers which can be rare to find especiall... Toon meer

Beoordeeld met 5 van de 5 sterren

Great charging experience with be.EV. The app is very easy to use, clear and concise, with an excellent UI and overall user experience. Finding a charger, starting a charge and keeping track of ev... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Locked my cable in the charger and very bad rude customer service took 2 x £25 pre-pay takes 5 days return could be 14 Days before I get my cable back So cable left at machine at my risk despite... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Be.EV is my default charger. Great value compared to other suppliers. My local charging station in Liverpool always available and reliable and I visited the Manchester Oasis last weekend which is what... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Laadstation voor elektrische voertuigen

Geschreven door het bedrijf

We're on a mission to help every driver love every electric journey. Be.EV is the UK's second highest-rated rapid and ultra-rapid medium charging network, as voted for by Zapmap drivers themselves, with more than 2,500 charging bays across the country and plenty more on the way. We build ultra-rapid charging hubs in places that make sense. Where you live. Where you shop. Where you stop for a coffee. We believe charging should fit naturally into everyday life, not take you out of it. Everything starts with listening to drivers. They told us they wanted reliable chargers, clean and spacious bays, fair pricing, an app that works, and a team that genuinely listens. So that's exactly what we're building. Every piece of feedback helps shape what we do next. We're proud to deliver 99% network reliability, but our focus goes beyond charging bays. We're here to create an effortless charging experience; making public charging simple, convenient and dependable whenever and wherever drivers need it. Founded in 2019, we're proud to be majority owned by Octopus Energy Generation, one of Europe's largest renewable energy investors. As more drivers make the switch to electric, we're building a network designed around people, powered by renewable energy and shaped by the customers who use it every day.


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

227 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 77% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,0

Alle reviews

(227)

206 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Good price in past with subscription

Good price in past with subscription. New price is not as great value.

17 september 2026
Logo Be.EV

Antwoord van Be.EV

Hi, thanks for taking the time to leave us a great review!

We appreciate that you found more value in the previous subscriptions, and we're sorry to hear the new structure doesn't offer what you're looking for.

We genuinely value your support and will share your comments with the team. 💚

Beoordeeld met 5 van de 5 sterren

As always a great service and having…

As always a great service and having the subscription makes it great value

17 september 2026
Logo Be.EV

Antwoord van Be.EV

We're so happy to hear you value our service and subscription! Thank you for your kind words.

Beoordeeld met 5 van de 5 sterren

Charging always runs smoothly

Charging always runs smoothly, get the invoice for the charge which is good and I like the subscription.

17 september 2026
Logo Be.EV

Antwoord van Be.EV

We're so glad to hear that our charging process and invoicing meet your expectations, and that you appreciate our subscription!

Beoordeeld met 5 van de 5 sterren

Be.EV is my default charger

Be.EV is my default charger. Great value compared to other suppliers. My local charging station in Liverpool always available and reliable and I visited the Manchester Oasis last weekend which is what charging stations should be like, spacious, well laid out, clean and with a coffee shop onsite

17 september 2026
Logo Be.EV

Antwoord van Be.EV

We're so happy to hear that our charging stations in Liverpool and Manchester are meeting your needs and expectations! We appreciate your kind words.

Beoordeeld met 5 van de 5 sterren

Really great

Twas so simple to connect with the app.

17 september 2026
Logo Be.EV

Antwoord van Be.EV

We're so happy to hear that connecting with our app was a simple and positive experience for you. Thank you for sharing your feedback!

Beoordeeld met 2 van de 5 sterren

The charge point would not accept RFID…

The charge point would not accept RFID charge card (Aviator, Woodford).

17 september 2026
Logo Be.EV

Antwoord van Be.EV

Hi Ian, thanks for taking the time to leave a review. We're sorry to hear that your RFID card didn't work at our chargers.

We've forwarded this to our networking team who will investigate issues regarding payment at that site as soon as possible.

We appreciate you leaving feedback and informing us of this issue, we're keen to ensure that this is resolved.

Team Be.EV

Beoordeeld met 5 van de 5 sterren

Charging at stains park colchester today

Most if not all the charging points were working and clean to . It's great just to be able to pull up,plug in and away you go. Sometimes annoying when there are electric cars pull into a charger bay then go off shopping without any intension of charging there car but overall it was great

18 september 2026
Logo Be.EV

Antwoord van Be.EV

We're so glad to hear you had a great experience with our charging points! We appreciate your feedback regarding other users' charging etiquette and will pass this on to the correct team in order to develop ideas as to how this can be avoided in the future.

Beoordeeld met 4 van de 5 sterren

Since installing the app things are…

Since installing the app things are working good. Fast charging and usually available units.

15 september 2026
Logo Be.EV

Antwoord van Be.EV

We're so happy to hear that our app is working well for you and that you're finding available units and fast charging. We appreciate your positive feedback!

Beoordeeld met 5 van de 5 sterren

Easy to charge

Easy to charge. Good pricing at the moment. No issues.
The only downside is the Mini subscription is being discontinued and being replaced by a much more expensive option.

17 september 2026
Logo Be.EV

Antwoord van Be.EV

Hi Kirk, thanks for taking the time to leave us such a positive review!

We appreciate that the previous Mini subscription suited your charging habits better, and we're sorry to hear the new structure doesn't offer the value you're looking for. We genuinely value your support and will share your comments with the team. 💚

Beoordeeld met 5 van de 5 sterren

Brilliant easy cheap perfect

Brilliant easy cheap perfect

17 september 2026
Logo Be.EV

Antwoord van Be.EV

We are so glad to hear you found our service brilliant, easy, and perfect. Thank you for your wonderful feedback!

Beoordeeld met 5 van de 5 sterren

Reliable

Most of the time, a reliable charger is avaliable, delivering adequate electrons at high speeds.

15 september 2026
Logo Be.EV

Antwoord van Be.EV

We're happy to hear our charger consistently provides fast and reliable power for your EV. Thank you for your positive feedback!

Beoordeeld met 5 van de 5 sterren

Great pricing with the subscription and…

Great pricing with the subscription and fast too, very rarely have any problems

15 september 2026
Logo Be.EV

Antwoord van Be.EV

We're happy to hear that our pricing and speed meet your expectations. We appreciate your positive feedback and hope to see you at one of our charging bays again soon!

Beoordeeld met 5 van de 5 sterren

Price

Price, availability and location.

17 september 2026
Logo Be.EV

Antwoord van Be.EV

We appreciate your positive feedback regarding the pricing, availability, and location of our offerings. We hope to see you charging with us again soon!

Beoordeeld met 5 van de 5 sterren

Very reliable chargers

Very reliable chargers, plenty of availability and fast charging..pricing is the best by far...

17 september 2026
Logo Be.EV

Antwoord van Be.EV

We're so happy to hear you're pleased with our reliable and fast charging options, and our pricing. We appreciate your positive feedback!

Beoordeeld met 5 van de 5 sterren

Great fast charge!

Great fast charge!

15 september 2026
Logo Be.EV

Antwoord van Be.EV

We are very happy to hear that you get charged up quickly at our charging hubs! Thank you for your wonderful feedback.

Beoordeeld met 5 van de 5 sterren

Nice and easy

Nice and easy, plug, charge... go!

15 september 2026
Logo Be.EV

Antwoord van Be.EV

We are so glad to hear that you found our product easy to use and efficient! Thank you for your wonderful feedback.

Beoordeeld met 5 van de 5 sterren

Less price always

Less price and easy to charge

17 september 2026
Logo Be.EV

Antwoord van Be.EV

We are so glad to hear you found the pricing favorable and the charging process easy. Thank you for your wonderful feedback!

Beoordeeld met 4 van de 5 sterren

Charging rates & subscriptions

I used to pay for the Mega save subscription, it was worth the money as I work full time and not everyday can I charge my vehicle after 7PM. However last month they wanted to raise the price for the subscription which sucks massively, it’s just greedy, there was absolutely no reason to adjust the Monthly price. I’m trying to save for a home charger, but charging the car at full rates becomes very expensive very fast, it would be more advantageous to stick with petrol vehicles as you would be saving more.

15 september 2026
Logo Be.EV

Antwoord van Be.EV

Hi Hafiz, thanks for taking the time to share your feedback. We completely understand your frustration, especially if the previous subscription worked well for your charging habits.

We never make changes to our pricing lightly. Any updates are carefully considered and discussed across our teams, taking into account factors such as network investment, operating costs and how we can continue delivering a reliable charging experience. Feedback like yours is really appreciated and helps direct those conversations.

While the subscription has changed to the Flexi at £13.99 a month, the potential savings available through the pass remain significant. For drivers who regularly make use of the discounted charging rates, it's still possible to save over £100 per month compared to standard PAYG pricing. Moreover, our Go and Go Further passes provide you a set amount of kWh in charging with a single monthly fee, offering plenty of savings and a hassle-free charging experience.

That said, we're sorry to hear the change has left you feeling disappointed. We'll make sure your feedback is shared with the wider team as we continue to review and develop our pricing options.

Thanks,
Team Be.EV

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