I highly recommend Beards if you want great service and a special experience. I recently had a ring designed for a milestone anniversary and Bethany was a superstar! I had a vague idea of wha... Toon meer
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I recently took my Daughter to Beards in Cheltenham as they are an Omega store, to purchase an Omega MoonSwatch, but sadly they don’t have the Swatch franchise. However this did not stop Jason from as... Toon meer
Wonderful Service from a professional yet friendly business with excellent product knowledge. We purchased a new ladies Omega watch and had an existing gents Omega serviced (second service by Beards).... Toon meer
It took a while to find the right watch for my wife, including a few trips to London to explore the options. Today Vicky gave us all the time and advice we needed to make up our minds, and we left wi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Sieradenwinkel
- ook in
- Horlogerie
Geschreven door het bedrijf
Founded in 1804, Beards is one of the oldest family-run jewellers in Britain. With a cornerstone location on Cheltenham's Promenade, Beards have been experts in fine jewellery and luxury timepieces for over 200 years. Shop online now to explore our range of branded and in-house jewellery; and shop our watch brands– Omega, Breitling, Tag Heuer, Longines, Montblanc, Arnold & Son and Parmigiani Fleurier.
Contactgegevens
70 The Promenade, GL50 1NA, Cheltenham, Verenigd Koninkrijk
- 01242 516238
- info@beards.co.uk
- beards.co.uk
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Outstanding
The experience I had with an online consultation, which resulted in my purchase of a new watch was outstanding!
From now on Beards will be my first choice jewellers.
Quick service before Christmas
Quick service before Christmas. Delivery was within 24 hours.
They also called me to have the bracelet on my Speedmaster to be adjusted ready to be worn in arrival.
Overall very good customer service and great products.
Recently purchased a watch
Recently purchased a watch , excellent knowledge and service from staff. Was not pushed for a hard sell or rushed in my decision. Couldn’t fault product and service.
Very informative fantastic customer…
Very informative fantastic customer service even personally delivered to the door
Good customer service and support
Good customer service and support and my order was a bit late but that was due to Royal Mail during the COVID pandemic and was no fault of beards.
Could not fault the service
Could not fault the service, very efficient, helpful and the watch arrived beautifully packaged
Great prices and fast
Great prices and fast, efficient delivery. Very well packed and gift wrapped. My wife was very happy.
Fabulous customer service and great…
Fabulous customer service and great communication. If I could give 6 stars, I would. Honest and reliable, what more could a customer want. I will use them again and again.
The perfect service
Great website, great value and prompt response to questions and prompt delivery. The perfect service. Could not ask for improvement in any area.
Bought a Gucci watch
Bought a Gucci watch. Cheapest price by far. Excellent product and a quick delivery. Will definitely be using Beards again.
Excellent Customer Service
I had an really enjoyable, uncomplicated experience. The Beards team are all very friendly, helpful and well informed; made buying my watch all the more fun.
Great service
Great service, and very helpful staff. Made a very easy purchase, thanks!
Ordered on line paid on line
Ordered on line paid on line. Next day delivery for birthday gift. Nothing arrived. Rang the Cheltenham branch to be told the item was out of stock. Sadly lack of communication on Beards part.

Antwoord van Beards
Super Avengers
True Heroes from the start to finish.
Great communication from Alex, will use again.
Thanks Great product at a fantastic price.
Beards Jeweller thoroughly recommended.
An excellent transaction from start to finish. All staff spoken to on the phone or in person were very helpful. All questions were answered to my satisfaction and the final handover of the watch included how to operate the crown and change the time and date. All paperwork including the guarantee was completed and explained. An excellent buying experience was provided and I would recommend Beards to anyone buying a watch.
Great service
Great service. We ordered online during lockdown. We were contacted as the order came in just before the weekend and they were unable to deliver the day after (we were not expecting that anyway). I arranged to pick the purchase up via their click and collect. Super slick communication and service. Would recommend!
Excellent Customer Service: above and beyond
Excellent Customer Service - would highly recommend and use again.
I ordered the last of a necklace online, but was sadly informed the next day by Beards that it was actually out of stock. However, Sophie (Head of Jewellery) went the extra mile to ensure her help. Sophie went straight to the manufacturer to track down any remaining stock, found the last one and had it specially delivered to Beards and then recorded delivered to me - all in time for me to gift it as a special present. What impressed me most was how much this company genuinely cared. Also, the care and effort Sophie took to keep me personally informed at each stage of the process. All in all, an excellent experience. Thank you.
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