Should give them 0. I ordered products a year ago and never received what i bought. I have sent so so many emails and they never respond so that’s £50 gone for nothing. Surely there’s something that c... Toon meer
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BEAUTY GLOBE AKA paid £60 for an order via the website and it’s nearly two months ago. No reply from their contact email address and had to go through my bank for a full refund and report the company... Toon meer
Update on review…. I have been given a full refund once my review was noticed and emails answered - with the reasoning being they have had a crazy few weeks. I decided to still cancel my order due t... Toon meer
First time leaving a review on trustpilot , I didn’t think this order was going to arrive after reaching out a few times and no response . I placed the order 3/4 weeks ago and it came today , everythi... Toon meer
Bedrijfsgegevens
- Cosmetische producten leverancier
- ook in
- Cosmetica en parfums leverancier
- Cosmetica winkel
- Cosmeticawinkel
Geschreven door het bedrijf
Struggling to find beauty products in the UK? at Beauty Globe we're more than happy to look into sourcing the products for you with our strong connections globally, whether it be a moisturising cream you saw on holiday in Japan, a Korean brand you've seen online or a lip balm you've seen go viral on TikTok in Australia, drop us a message and we'll confirm pricing, lead time and get it listed for you!
Contactgegevens
Verenigd Koninkrijk
- beautyglobe.co.uk
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Unfortunately I am now at my wits end
Unfortunately I am now at my wits end
I made an order in January and I know it said 4-6 weeks as the perfumes are from USA
I don’t mind waiting but it’s now April
I’ve sent a few emails and only once was replied and no updates since
It’s nearly 300 pounds I seem to have lost
I think communication is important and even if they just replied saying look we can’t get them or it’s going to be another few weeks fine but no contact and no products and now no money
I will try and contact my credit card company to see if there’s anyway of getting the money back
I hate leaving bad reviews as I know how hard times are and maybe they are overwhelmed but I really feel a bit frustrated
Unfortunately a scam.
Never received the orders nor any follow-up response to emails. Had to open a dispute with my bank to receive the money back as order apparently has been dispatched and Evri has been waiting weeks to receive it now.
I made an order 2 months ago and…
I made an order 2 months ago and they’re still preparing the order. Do they even fulfill their orders?
Still not received the item I ordered
Still not received the item I ordered, Tried to email with no response. Do not order any items from this company. Stay clear scammed
Purchased two products 4 weeks ago
Purchased two products 4 weeks ago, have emailed customer support twice and had no response. Over £120 spent, no products and no response to my emails. Avoid!!!!!
No product 10 weeks later and no response
I ordered a product on 15 January and still have not received it. I have emailed customer service about 6 times and SHOP three times. No one has bothered to reply and I still have no products and no refund. A total disgrace. Do NOT I repeat NOT use this company. I’m out of pocket for £140 and I will not give up until I have my money back
No response and no order update
No response and no order update
I placed an order on October 24 and have still not received any update regarding my purchase. I have contacted Beauty Globe twice, but I have not received any response or explanation.
At this point, I want to cancel my order and receive a full refund. Unfortunately, I have neither received my order or my money back. This lack of communication is very disappointing and unprofessional. I would not recommend ordering from this company, as there seems to be no customer support or accountability.
Product order 21/2/26
Product order 21/2/26 - not received over a month later and no reply to 2 support emails sent.
Unfortunately I can’t leave zero stars
Unfortunately I can’t leave zero stars. I ordered an item a month ago. I’m still waiting and my emails have been unanswered. I can’t review the product I paid for as i haven’t received it.
Wish I checked these reviews before…
Wish I checked these reviews before ordering .
Avoid at all costs - no goods and and totally ignored.
Ordered a gift for my granddaughter. I do not say this lightly but frankly my experience with this company is worse than bad. Having received an acknowledgement of my order and taken a payment via PayPal ( thankfully). That was it - no more communication , no product. I contacted their customer service and was completely ignored - no product and so issued a charge back request to PayPal who refunded me instantly.
On Googling this company I discovered I was not the only customer to have received such poor service. My advice is to look elsewhere .
I have ordered an Erno lazlo Mud Soap…no update on my parcel after 11days!
I have ordered an Erno lazlo Mud Soap about 11 days ago from Beauty Globe. No tracking or information about the parcel.My order number #9946 and my name is Elli-Anna. I have sent them an email in their customer support group and on their live chat but I have been completely ignored. What is happening? Very bad customer service. Extremely disappointed.
No product received
No product received. No communication. Ordered on 30th January and have emailed several times. DO NOT ORDER FROM THEM
Contact you bank (SCAM)
If you have placed an order, go ahead and contact you bank immediately. This is a scam, you will not get you product not will they reach out to you.
No product and radio silence
I placed my order in January
I did not receive any shipping details
I have sent an enquiry for the shipping details and status of my order to be sent to me
I have not received any response
Terrible experience and out of pocket and no product
Scam company
I ordered a fragrance. No order update on the app ‘shop’.
No response to emails.
Thankfully I used pay pal. I opened a dispute and my money was refunded almost instantly.
Avoid avoid avoid
Bought 6 Items for £200+ and they only…
Bought 6 Items for £200+ and they only delivered 2. Tried to email them regarding when they would be able to deliver the rest and they just ghosted me. Still trying to get the money back with my bank but I would never order from them again. 0/10
Ordered in September
Ordered in September, still no item. No refund, no answers to emails...nothing. Do not recommend this company at all.
Beware of scam
I placed an order on January 8th. I still haven't received anything. No update on the order. Nothing. I've written to customers support several times but received no answer. I wish I had checked earlier whether the website was legitimate.
Do not use!!!
I made an order on the 5th of January. Now it’s the 12th of March and I am yet to receive an order. Had a response on the 20th of February to say:” We’ve had some huge delays with shipments from the US and also in the process of moving our stock to a new location.
Your order is due to be shipped any day now, literally waiting for the Touchland item to arrive. We do have some other scents in stock if you’re interested in swapping to one of those? ”
I responded with what I wanted this to be changed for but still nothing! Spent over £150 and will be trying to get my money back. Luckily I used my credit card. DO NOT USE THIS COMPANY!
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