I love the fact that my orders arrrive on time, if not early. I appreciate being contacted if an item isn’t immediately available, which is rarely. I then am offered an alternative, like getting two 0... Toon meer
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Lees wat reviewers zeggen
Heaven was awesome to speak with. She kept me updated concerning my order . She also called the distributor to find out what was happening with their brand. I was satisfied every step of the way and i... Toon meer
We have ordered some products from beauty store Depot since January 26, and payment via credit card almost instantly. Called the company in mid of February (3 weeks later after ordered placed) someo... Toon meer
I've always had a good experience ordering from Beauty Store Depot. This time, I placed my order on Feb. 16th, my credit card was charged. Today is March 15th and it still hasn't been shipped. T... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Our Story Founded in 2005 with over 20 years experience in the beauty retail market and the intention of offering beauty gurus a place where they can find expert advice on the products they love most while getting the best price online. With education, product knowledge, and personalized customer service as the top of the list of our ideals, beautystoredepot has positioned itself as a worldwide leader in online beauty retailers. What Makes Us Different? Superior customer service with a personalized approach - you're not just another customer, you're our customer. Lowest price on all 4000+ products - 120% Low Price Guarantee Education for our customers - we want you to make the right choice, and we can help Most respected and trusted brands available - we only offer the best for our customers We believe that through the years we have not lost sight of our original commitment and continue to pursue excellence and your satisfaction. We are glad you found us and we are here if you need us. Contact us anytime with questions about products, what will work best for you, or just talk about beauty products and our experiences. Happy Shopping!
Contactgegevens
5446 HWY 290 Ste 309, 78735, Austin
- 5124959457
- customerservice@beautystoredepot.com
- beautystoredepot.com
2,9
Gemiddeld
3K reviews
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Shop to get your money stolen
Don’t shop with them. They will take your money and you won’t get your product. They are a fraud.
25 augustus 2025
Review zonder uitnodiging
I received only 1 out of two items and…
I received only 1 out of two items and didn't receive the most expensive item in my order. I never received a reply to my request for a refund although my credit card was charged immediately (before shipping) for the full order. I lost more than $70 in the transaction. Very displeased.
5 maart 2023
Still have not received my products
Still have not received my products. I placed my order 1/23/23.
23 januari 2023
Do not waste your time or money
Do not waste your time or money. Stick with Amazon!
25 april 2023
Review zonder uitnodiging
Never received my order without any…
Never received my order without any follow up from beauty store depot. I was able to take my business elsewhere so i won’t be using this site anymore
27 februari 2023
Placed an order on Beauty Store Depot…
Placed an order on Beauty Store Depot and was billed on 2/12/23. I never got my order. I went to contact the company on 4/26/2023 through the 1-800 number and it was "busy". I clicked the website link on the email confirmation and I got Dermava (formerly Beauty Store Depot). I called their number and I cannot get through unless I create a patient profile. No way am I giving them my information!
26 april 2023
Review zonder uitnodiging
I placed my order on March 1st and…
I placed my order on March 1st and still have not received it. I would like to cancel this order.
8 februari 2023
I never received my order!
10 maart 2023
Never received my items.
6 maart 2023
Poor experience
I never received my order and after 1 month, I had never heard from BeautyStoreDepot so I called and called. I finally reached someone who said they had no idea when I'd receive my order.
6 maart 2023
Only received partial order I placed…
Only received partial order I placed and paid for on March 6. I've reached out to Beauty Store Depot& Dermava. Still no product!
6 maart 2023
I ordered my cream on March 7
I ordered my cream on March 7, 2023. The company,
Beauty Depot, did say they were having delays in
shipping.
Today is March 28, 2023, three weeks since the order
and I think 3 weeks is much to long to wait. I've
called many times (800 926 5219) to find out when I can expect my Order and NO ANSWER. It has been
very frustrating to order from Beauty Depot.
Sincerely,
Patricia Donahoe
7 maart 2023
It has been almost a month
It has been almost a month, and I still have not received my dream Weaver!!
6 maart 2023
This is the second time I have tried to…
This is the second time I have tried to make a significant purchase online from your site and there has been huge delays. I purchased my products and for the second time it is over a month later and still nothing has shipped. I get excuses that there are delays. I have checked with a couple other sites and they don't seem to have the same delays as you do. If my product isn't shipped by the end of this week I will be shopping else where.
20 februari 2023
I only received part of my order and…
I only received part of my order and never received any kind of notice as to when the other part of the order would ship. I requested a refund 2/16 and received on 3/16.
22 maart 2023
I ordered a product in January 2023 and…
I ordered a product in January 2023 and my credit card was charged. I am still waiting for it be delivered, a full two months plus after ordering. I have contacted the company twice, and I'm told they are experiencing "fulfillment delays." Yet the product is still listed for sale, with a claim that it ships w/in one day. This all raises questions about their reliability and trust.
17 januari 2023
Review zonder uitnodiging
I have yet to receive my order
I have yet to receive my order that was ordered almost a month ago. My credit card account has been charged although I’ve received no shipping notice. I’ve tried to call your customer service line and always get a busy signal. Please update me on my order ASAP.
Nancy Pedigo
21 maart 2023
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