I love the fact that my orders arrrive on time, if not early. I appreciate being contacted if an item isn’t immediately available, which is rarely. I then am offered an alternative, like getting two 0... Toon meer
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Lees wat reviewers zeggen
Heaven was awesome to speak with. She kept me updated concerning my order . She also called the distributor to find out what was happening with their brand. I was satisfied every step of the way and i... Toon meer
We have ordered some products from beauty store Depot since January 26, and payment via credit card almost instantly. Called the company in mid of February (3 weeks later after ordered placed) someo... Toon meer
I've always had a good experience ordering from Beauty Store Depot. This time, I placed my order on Feb. 16th, my credit card was charged. Today is March 15th and it still hasn't been shipped. T... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Our Story Founded in 2005 with over 20 years experience in the beauty retail market and the intention of offering beauty gurus a place where they can find expert advice on the products they love most while getting the best price online. With education, product knowledge, and personalized customer service as the top of the list of our ideals, beautystoredepot has positioned itself as a worldwide leader in online beauty retailers. What Makes Us Different? Superior customer service with a personalized approach - you're not just another customer, you're our customer. Lowest price on all 4000+ products - 120% Low Price Guarantee Education for our customers - we want you to make the right choice, and we can help Most respected and trusted brands available - we only offer the best for our customers We believe that through the years we have not lost sight of our original commitment and continue to pursue excellence and your satisfaction. We are glad you found us and we are here if you need us. Contact us anytime with questions about products, what will work best for you, or just talk about beauty products and our experiences. Happy Shopping!
Contactgegevens
5446 HWY 290 Ste 309, 78735, Austin
- 5124959457
- customerservice@beautystoredepot.com
- beautystoredepot.com
2,9
Gemiddeld
3K reviews
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I’ve been charged but still haven’t…
I’ve been charged but still haven’t received my purchase. I don’t think it’s even been shipped yet.
12 februari 2023
They always have the Phyto products…
They always have the Phyto products that I’m looking for:)
30 januari 2023
Ordered 2 GM Collin vital C15 Serum…
Ordered 2 GM Collin vital C15 Serum (one fluid ounce) which never showed up at my house but did on my credit card statement. Ref # 82305091800007106
8 februari 2023
I never received the product and was…
I never received the product and was charged for it!!!
The number for the customer service doesn't work. My order #2301786.
29 januari 2023
I have not received my order made…
I have not received my order made February 8th. I called and left a message inquiring about the order but have not heard back. My credit card has been charged but no product received.
8 februari 2023
Unacceptable 😡
28 februari 2023
Did not receive product yet
13 februari 2023
I have been a customer for a several…
I have been a customer for a several years and find rapid response to my orders. Most recently my order was delayed and when when I inquired, the response was punctual and helpful.
23 februari 2023
I ordered order#2301848 a month ago and…
I ordered order#2301848 a month ago and still have not received it
1 februari 2023
It has been in a couple months since I…
It has been in a couple months since I ordered my products. I’m getting concerned I won’t be getting it.
1 januari 2023
I never received the my order
I never received the my order. I tried to email, never responded
6 januari 2023
I ordered weeks ago and still have not…
I ordered weeks ago and still have not gotten what I purchased. No update sent to me
25 februari 2023
I only gave this a low rating because i…
I only gave this a low rating because i still don’t have my order.
25 februari 2023
Still waiting for our order after almost 1 month
We have ordered some products from beauty store Depot since January 26, and payment via credit card almost instantly. Called the company in mid of February (3 weeks later after ordered placed) someone apologize, but another 10 days went by we still have not received anything yet.
23 februari 2023
Never received product...
19 januari 2023
Sent only two of the 4 items purchased…
Sent only two of the 4 items purchased with no indication if the other items were being sent. Still haven't received them but was charged the full amount. And no one answers the customer service phone line.
10 februari 2023
Placed my order on Feb 2 still don’t…
Placed my order on Feb 2 still don’t have it. Says it’s still waiting for fulfillment. Almost a month is poor customer service.
23 februari 2023
I placed my order on 1/24/23
I placed my order on 1/24/23. A week later I tried to reach customer service by phone and e-mail to know the status of my order. No answer. I waited 2 more weeks. Tried again. No answer.
24 januari 2023
Never heard from anyone concerning my…
Never heard from anyone concerning my order and I finally emailed and questioned about my order. I found out they were moving and it would be at least 2 weeks before they could mail it out or longer. I received a refund and had to order elsewhere.
3 februari 2023
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