Belveo  Reviews 

SCAM - Do not buy from this company

I paid for a parasol but nothing was sent. I contacted the company by email (as there is no phone number to call) and they did not respond. I’m now having to report them to my credit card company to deal with the payment as fraud.

Really went above and beyond to help when an issue arose, great product and going to buy another one. Great services all round

quick and efficient delivery.

Excellent top quality parasol and moveable wheeled base. Expensive but definitely worth the price in terms of the quality

This is my second parasol from Belveo

I found it very difficult to speak to a person. and to many contradictions.in the delivery in the end I had to cancel my order. and purchase another item. but I did really want yours as we are in a windy area. Mr J PUGH.

Great product; it arrived on the day specified well packaged and undamaged.
It hasn't been up long enough to test reliability
Have found it slightly disconcerting that there is never anyone answering the UK phone number; either you have to email or somebody 'magically' phones you back from France...

My parasol arrived without any problems , very easy to sample . We are very happy with our purchase and love it . Unfortunately the fabric on the Parasol had 2 tears when we received it . I wrote to Customer care and it was all sorted out very quickly and with out any problem . Great customer care . Thank you Belveo .

Product arrived with scratches on the frame of the parasol, contacted Belveo straight away via their contact form and messenger, no reply 4 days later!

Sadly, I'm writing this after having great service at the outset. What I ordered arrived promptly but having reviewed what landed, I have decided to return all of the products.

To be fair, it looks and feels like good quality though not tested fully as I didn't continue to unpack the stuff.

However and the main reason for such a low score is that the customer service element has since evaporated - tried chat, tried emailing, no phone number......zero communication. Really frustrating....and if the Belveo management team are reading this, please engage!

Does exactly what I require, very well.

About a month back, I purchased a cantilever parasol. Its quality is exceptional, and it has held up well even in windy conditions. Initially, there was a missing part, but the support team was fantastic—quick to respond and sent the missing piece without any extra cost. Highly recommended!

Great product and customer service was excellent

We ordered the Windproof cantilever Parasol Mistral 3x3m and Parasol base on wheels - Charcoal grey
This shade also doubled up as an umbrella for the rotary washing line, this came by chance after the good lady asked me to get the washing in as it was raining. I then simply turned a handle and moved the shade over the rotary washing line and the washing dried even in the rain. This shade also tilts. It's a third of the cost for an awning and can be moved on the wheels if you buy the right base. I have tested this with wind speed near what the supplier says it will withstand and had no issues.
Bottom line, you pay good money you get quality.

Like the quality, early days but we are pleased with the purchase

Excellent after service. Good response to my inquiry.

The cantilever parasol is of a good quality. However, the water chambers for the base are made of plastic and are difficult to screw the lids on. One lid did not fit at all so a replacement was sent without problem.

What a wonderful thing !
It has enhanced our courtyard
The quality is great
The service was wonderful from beginning to end
Highly delighted
You get what you pay for

The product is good and it does allow the wind to blow through. The mast does move about a lot more than other parasols which I assume is normal. We ordered a higher grade parasol which was out of stock but I was provided with an alternative until the other is in stock . The base weights a large a fiddle to fill up but very sturdy.

Quality & function of Parasol is great.