Betafpv Reviews 

STAY AWAY FROM BETAFPV! This has been the worst experience of my life. I bought a Meteor75 Pro that was DEAD ON ARRIVAL (DOA). One motor didn't work right out of the box.
Instead of a refund or a functional replacement, their "support" (Antony/Kathy) played games for months. They sent me a REPLACEMENT PART THAT WAS INCOMPATIBLE (ELRS instead of FrSky) and then had the audacity to tell me to solder it myself! When I pointed out their mistake, they started lying, claiming my order "expired" and was "used."
How can it be used when it NEVER FLEW because it was broken from day one? They are literally trying to scam me out of my money. They sell discontinued junk and then refuse to honor their own warranty policy.
DO NOT WASTE YOUR MONEY HERE. They will take your cash, send you a paperweight, and then ignore you or lie to your face. Currently escalating this as a fraud case through my bank. You’ve been warned.

Ich geb auch mal meine Meinung zur einer bestellung ab, da man ja sehr viele negative Bewertungen ließt.

Meine Bestellung kam heute (7.4.26) an. Bestellt wurde am 16.3.26. Versandbestätigung gleich am nächsten Tag. 17.3.26.
Es hat nun 20 Tage gedauert, bis das Paket bei mir eingetroffen ist, was eine super Leistung ist für eine internationales Paket. Ganz aus China, über Niederlande, nach Deutschland.
Ware war super verpackt und alles ist dabei, das Produkt wird erst noch getestet. Aber im großen und ganzen finde ich es mehr als super, das der Versand doch so schnell und unkompliziert ablief.

Ich konnte zu jeden Moment meine Bestellung verfolgen und wissen, wo sie grad ist. Auch dort gab es keine Probleme und es wurde durch ein FAQ auch gut durchsichtbar, wann genau das paket bei mir eintreffen kann.

Eine weitere Bestellung würde ich sofort wieder dort tätigen, da es keine negativen Punkte gibt. Versanddauer ganz normal für ein paket aus China.

Accepting orders when drones are not in stock because drone parts are unavailable. You do get a response from their customer service. You are 100% better off buying somewhere else.

I'm a bit surprised with the reviews here, I did place already two orders without issues - One of them was for a drone with batteries and note that that same day I place an order with Skyzone for goggles (no batteries), and I got the drone a month before the goggles. Everything in perfect condition. I did write while waiting and got a quick response with some more details about shipping - not that I needed any further support, so I can't comment on that, but the orders were complete, without issue and relatively quick (for something coming all the way from China that is).

Received one of their drones on Friday, march 13th. No image to the goggles. Antony said sounds like the dji 04 air unit needs replaced, so I ordered an air unit. He asked for the order number, and nothing since. So I spent $200 on a drone, then had to spend $170 on a new air unit, then the company just stops responding. On a drone that showed up DOA.

Aggiornamento:
finalmente mi hanno risposto. Spero riusciranno ad aiutarmi.

Sto provando da giorni a contattarli per risolvere un problema di consegna ma non risponde nessuno... ne alle mail ne alle segnalazioni sul modulo contatti. Spero che qualcuno mi risponda. Grazie.

As TheAnnouncerLive (YouTube/Twitch/Twitter FPV creator), I’m warning every pilot:
BETAFPV uses deliberate ghost tracking and silent returns to hold your money.

Undeniable timeline from official China Post logs:
• 2 Feb – Paid £140+ ($177.59) for Air65 II + LAVA batteries
• 5 Feb – Antony claims “in transit” + sends tracking
• 14 Feb – China Post finally receives it (9-day ghost — label printed to fake “shipped”)
• 19 Feb – Package RETURNED at Xiamen station — zero notification
• 23 Feb – Only admit “it seems returned” after I cornered them
• 24 Feb – Quiet re-ship (still slow China Post/airline)
• 25 Feb – Still no goods in the UK

They offered a public 5% code as “sincere apology”. Laughable.
This matches their 1.9/5 Trustpilot (74 reviews) and Reddit threads full of “fake tracking”, “returned without telling me”, “stuck in China for weeks”, “feels like a scam”.

Legal breaches:
UK Consumer Rights Act 2015 (undue delay + misleading info)
UK Unfair Trading Regulations 2008
PRC Consumer Protection Law Article 55 (fraud = triple compensation)

PayPal dispute filed. Full exposé video dropping this week with screenshots + email chain.
Pilots: Buy local or from honest vendors.
BETAFPV is not worth the stress.
TheAnnouncerLive

Ordine #191092 del 01/01/2026 (circa €42). Ho acquistato un controller BETAFPV che purtroppo è arrivato già difettoso: fin dal primo utilizzo il joystick sinistro dava problemi e dopo poco il radiocomando ha smesso completamente di rispondere. In termini tecnici: DOA (Dead On Arrival).

Riporto la cronologia precisa perché credo sia importante per chi sta pensando di acquistare da loro.

➡️ 26/01/2026 – Contatto l’assistenza spiegando che il prodotto non funziona e chiedo direttamente una soluzione.
➡️ 27/01/2026 – Ricevo una risposta con molte domande tecniche e una frase che già mi mette pressione: “please respond soon to avoid exceeding the 30-day warranty”. Invece di una presa in carico immediata, inizia una lunga fase di troubleshooting.
➡️ 31/01/2026 – Ribadisco che il controller non ha mai funzionato correttamente e che ormai non risponde più a nessun comando.
➡️ 04/02/2026 – Mi chiedono nuovamente prove e invio un video completo del problema.
➡️ 05/02/2026 – Prima mi dicono che il video non è accessibile e devo “migliorare la qualità”. Dopo aver confermato i permessi, improvvisamente riescono a vederlo.
➡️ 06/02/2026 – Invece di gestire il difetto, iniziano a spostare il problema sul mio PC: driver, porte USB, cavi diversi. Mi viene chiesto perfino di provare un altro computer e successivamente “another Intel PC if you are using AMD”. Ho provato su più PC e con più cavi: nessun cambiamento.
➡️ 09/02/2026 – Mi chiedono di nuovo il numero d’ordine, già fornito in precedenza.
➡️ 10/02/2026 – Arrivano altre verifiche tecniche su sistema operativo, docking station e porte USB. A questo punto la sensazione è che si stia cercando qualsiasi motivo per evitare una sostituzione immediata.
➡️ 11/02/2026 – Finalmente ammettono chiaramente: “the issue is a malfunctioning remote control” e propongono la sostituzione entro la loro “30-day warranty”. Penso che la situazione sia risolta.
➡️ 12/02/2026 – Cambio totale di direzione: nuova email con istruzioni rigide per restituire il prodotto in Spagna, richiesta di foto dettagliate, tracking obbligatorio e soprattutto spedizione a carico mio, con urgenza “ASAP in 2 days”.

Dal punto di vista etico, mi aspettavo che un prodotto arrivato difettoso venisse sostituito senza trasformare la procedura in un percorso a ostacoli. Psicologicamente la comunicazione dà l’impressione di una strategia precisa: molte verifiche ripetute, responsabilità spostata sul cliente (PC, cavi, CPU AMD/Intel), cambi di linea improvvisi e scadenze strette per mettere pressione.

Legalmente non entro nei dettagli, ma per un prodotto non funzionante fin dall’inizio mi sarei aspettato una gestione senza costi aggiuntivi per il consumatore. Invece mi è stato chiesto di sostenere io la spedizione dopo che il difetto era stato riconosciuto.

Ad oggi, dopo il mio rifiuto di inviare il prodotto a mie spese, non ho avuto più notizie!

Conclusione personale: non consiglio acquisti diretti dal sito BETAFPV. Il problema non è solo il controller difettoso, ma un’assistenza che sembra più orientata a rallentare e scoraggiare che a risolvere davvero.

Horrible customer service.

J'ai commandé un PAVO 20 Pro O4 Pro et deux batteries, je l'ai reçu au bout d'un mois avec un suivi un peu compliqué, mais le drone est en super état, il est parfait et bien moins chère que chez les revendeurs français.
J'était stressé de ne pas voir le suivi avancer, je leur ai envoyé un mail, il m'ont répondu rapidement avec un site spécial pour le suivi.

Ich schreibe sehr selten Bewertungen, aber in diesem Fall möchte ich unbedingt meine Erfahrungen teilen. Ich wollte direkt bei BetaFPV bestellen, weil deren Drohnen dort günstiger sind, als überall anderes (auch günstiger als bei AliExpress und Banggood). Ich bin dann aber über ein paar Berichte zu schlechten Erfahrungen mit Bestellungen direkt bei BetaFPV gestoßen. Daraufhin habe ich etwas intensiver recherchiert und festgestellt, dass im Internet fast ausschließlich sehr schlechte Bewertungen zu BetaFPV zu finden sind und emfpohlen wird bloß nicht direkt dort zu bestellen.
Hauptkritikpunkte sind, dass insbesondere, wenn man auch Akkus bestellt, die Bestellung per Schiff transportiert wird und deshalb ca. einen Monat dauert und dass der Support sehr schlecht sei.
Da ich es mit diese Bestellung nicht eilig hatte, habe ich am 02.11.25 trotz allem bei BetaFPV bestellt (auch diverse Akkus). Einen Tag später bekam ich eine Mail von BetaFPV, in der ich darum gebeten wurde zu bestätigen, dass diese größere Bestellung tatsächlich von mir ausgelöst wurde und so gewollt ist. Dies habe ich getan und einen weiteren Tag später bekam ich die Benachrichtigung, dass meine Bestellung verschickt wurde.
Am 18.11.25, also gute 2 Wochen nach der Bestellung wurde mir das Paket von DHL übergeben, für eine Lieferung aus China also vollkommen in Ordnung.
Lange Rede kurzer Sinn, meine Erfahrungen mit BetaFPV sind durchweg positiv und aus meiner Sicht spricht Nichts dagegen direkt dort zu bestellen!

I have a Pavo20 Pro with the 04 Air Unit Pro. I like the drone and then decided to get the Pavo Pico II for the 04 Air lite.

I purchased the Pavo Pico II drone which didn't include the 04 Air Unit, but four batteries. The drone came with a cage for the 04 Pro and the 04 lite; everything I thought I needed. When it arrived everything was there except for a mounting bracket for the 04 lite. Apparently, you don't get this little bracket with everything else, but it is essential for the 04 lite camera. Absolutely disgusting!!!

The worst part is trying to deal with them as you get no direct answers to your questions. For the sake of this bracket I will be returning the drone and never purchase from them again. There are plenty of other drones out there.

Terrible customer service. Finally ended up asking for a refund… Still waiting on that

Incredibly bad customer support and product quality. You should never buy here.

J'ai passé la commande #176741 le 29 août. Bien que marquée comme "expédiée" le 31 août, le suivi montre que le colis est toujours à l'entrepôt du vendeur ("at the shippers warehouse") depuis le 1er septembre, soit depuis une semaine. J'ai envoyé un e-mail au service client il y a 3 jours pour demander des explications et je n'ai reçu aucune réponse. Je suis très déçu par ce manque de communication. J'attends une action rapide de votre part.

I received my new Meteor about 4 weeks ago (it took around 3 weeks to arrive).

First of all, I never write reviews or share my thoughts on products... — I usually just move on and let it go. But for $200, I have to share my extremely bad experience.

What I received was a faulty O4 unit — everything is blurry from both the O4 Air Unit and the VTX. It seems that the lens was faulty straight from the box.

So I contacted support. They absolutely refused to help me properly, asking me to either contact DJI myself or pay return shipping fees for a defective drone, then wait another 2 months (or more) just to receive a replacement — which could also be faulty. (Those fees are about 50$ for china)

BETAFPV support is a disgrace. After a few emails reporting the issue, they completely stopped replying and no longer bother answering any messages. Now I’m stuck with a $200 drone I can’t even use, which also took forever to arrive.

BETAFPV feels like a scam — they ship faulty units and won’t replace them.
If you’re ready to gamble $200, go ahead. But this terrible experience with BETAFPV will definitely be my last.

I’ve been flying FPV for a long time and own over 6 drones from different brands and homemade ones. I have to say that BETAFPV is by far the worst when it comes to product quality and after-sales service.

They ship with evri now who has lost my package but the products are decent if they turn up in my experience

be careful with this company's tricks. they take money in advance and never send the goods. i have contacted many times but no response and no refund

This is a fraudulent company. I have sent money, and it has been three months without them sending the goods. I have emailed them, and they do not respond. Please report to the police if there are signs of fraud from Betafpv.

i made them more than 10k$ but they never paid me. this is scam company so please don't buy from this company