Betafpv Reviews 

Placed an order that never arrived (+100 EUR)
Not reliable business

I ordered a Pavo Femto with the Dji O4 system in it, and it didn't take long at all to get it. I couldn't get the OSD to show and it took forever for customer service to help me figure it out. Less than a week later the flight controller failed. While flying the day before, I thought the motors sounded a lil different but thought it was just me. Reached out to them to get another FC. After troubleshooting they finally said they were shipping me a replacement FC. Here we are over a month later and I still don't have it. The international tracking they use (17Track) just said "in transit" 3 days ago. I so happened to check yesterday and it said it delivered weeks ago. Dude... what?? Reached out to customer service already and no response.

I saw the guys post on here giving them 5 stars even though they took a month to get it to them. The package being in one piece is the least of my worries and should just be how it is delivered anyways. I’ve been waiting on my package for 4 months and it hasn’t left china yet. This is egregious and I feel like my money got flushed down a toilet. The support team basically just copy pastes some generic bs every time I reach out. Wouldn’t recommend

Waiting for order more than a month, customer support gives very little information: the item stuck somewhere and in customs, returned somewhere and the are urging the delivery company to resend. I am surprised that ordering from original site gives so many problems. Better to order on aliexpress, at least there is some protection. If the order stuck in customs they should resend new package immediately of offer refund instead of drugging it independently. Shame

After 4 weeks waiting for delivery I had a DOA drone in my hands. Everything connects OK (Goggles to a drone and radio to drone) but motors wont spin.

I can´t figure out what is wrong on my own and I get on the support ticket marathon that is handled two or three answers per week.
We went through firmware versions and basic setups and resets. I sent videos and screen captures to show the situation.

After tossing around my case for a month or so support suggests that the radio must be faulty and sends me a replacement. I had provided all necessary data since creation of the ticket and the fact that everything connects and even that the drone reacts to throttle but motors wont run.
[And btw you can test the radio and drone from the configurator to the certain extent.]
After four weeks the replacement radio arrives and it has reversed gimbals comparing to my original one. I had to disassemble the radio and change their place. No biggie, it´s easy but unthoughtful of them to send me a wrong orientation radio.
After assembly the status of drone remains the same. I still had dead drone on my hands and the original fault still unresolved.

At this point after three months(!!) of support ticket tennis and one replaced radio later they state:

"Inspections has been done by our technical support team, and we think that FC needs to be replaced. We are sorry to inform you that the current product has been out of our 30-days warranty after confirming your order status."

That is literally the thing I SAID WHEN I CREATRED THE TICKET

So as I see it they agree on the faulty FC but wont replace it because the warranty is already ended. Warranty is 30 days and even that I suggested to replace the FC, they did not. But they sent me radio and now my warranty is ended even the case is open. From my point of view I have pointed a fault in my purchase and we are still trying to resolve it. It does not matter if the 30 day warranty period is over at the moment. THE CASE WAS OPENED BEFORE WARRANTY ENDED. But they have a nerve to provide me 10% discount on the new FC that I now have to buy.

Be very careful what you are getting into. I don´t think Cetus or Cetus Pro is suitable for beginner. Take into account that you might need support at the start of your drone journey.

Well this at least me proves me that the amount of 1 star ratings this company has correlates to the actual experience. BetaFPV has 80% of all the reviews with one star.
They have not even claimed their company account in Trustpilot. That´s a kind of a sign itself..

I would advise you to buy something else. Once again cheap did not turn out to be that cheap. 200 euros and five months. And this was Ready-to-fly kit.

So can´t say any positive thing about BetaFPV. This is chinese "quality" with poor or obsolete customer support.

Ils m'ont envoyé du matériel DAO, dead on arrival, 3 mois avec le support pour me dire au début qu'il m'en renvoie un, puis au final 20% de réduction puis 10%, allez voir ailleurs...

I got a defective part. Gave all details to support .I found that the part is hardware defective and support refuse to send me a new part !
Very disappointed!!

Kaufen Sie dort nicht! Die Lieferzeit beträgt 30 Tage und die Rücksendung muss auf eigene Kosten nach Übersee folgen. Also faktisch keine Rücksendung möglich.

Beaucoup d'avis concernent le temps d'attente et le support.
Pour ma part le colis a pris du temps à arriver (en provenance de Chine directement). Il était bien emballé.
J'ai uniquement commandé des pièces détachées, donc je ne sais pas ce que vallent les drones tout assemblés.

Miserable Produkte, und sehr schlechte Lieferzeiten, bis zu 40 Tage nach Bestellung

Paid for a Drone, never got it.
Customer support is horrible, after a long back and forward trying to find where the drone was i eventually asked for a refund.
But they are dragging the process and probably will never issue the refund.

i bought a cetus pro and it arived on time and works perfectly and it is super sterdy i have crashed so many times and it stil works perfectly i would buy here again only the track and trace was not easy to understand but that is the only thing

do not buy from this Co. took my money and sent me nothing and will not give it back. 100% a scam.

My recommendations, BUY FROM ANOTHER SUPPLIER until BetaFPV can figure out how to handle shipping properly.
Additionally, If you are already in the famed BetaFPV waiting pattern of endlessly checking that useless tracking number (was 30+ days for me), spend this time finding how-to-videos and reddit forms about your specific model. They'll likely be a lot more help then the included instructions, and maybe then you can save yourself the frustration of not being able to fly the thing for days after getting after waiting a month or more to receive it.

I have had my drone for a couple of months now and do love flying it regularly! I would even say that I think the equipment is a great value and wouldn't discourage anyone from getting the same for the hardware. But the setup and figuring out of the drone was not beginner friendly at all! I think that if the design of the Cetus series is to give beginners a good step into the hobby that BETAFPV has a lot of improvements to make.

First off they should better communicate that they are going to take over a month to deliver anything you order from them, and use shady "shipping partners" that provide useless tracking numbers that'll make you doubt you purchased from a legit supplier and wonder if you will ever see any product at all.
Second when you get the kit the instructions should really be geared towards a beginner and getting them flying in a simulator within an hour, and then able to connect to their drone within another hour. Like any adult, I have limited free time each day and once I did finally get the kit I wanted to get started right away. But, finding a simulator and getting the controller to work with it took me all the free time my first day trying. And then trying to get the controller to connect to my drone took the next 3 days worth of after work free time. And in the end it was random reddit forms that finally helped, not the included instructions manual that I had to read cover to cover multiple times.

Lento… ma i prodotti sono arrivati e funzionano molto bene.

These are scam products. You won't get your money or the product. Be careful

Good day everyone!

At first I had my doubts about BETAFPV, because it took a month to get my order, but today I finally received my awesome Meteor 75 Pro DJI 04.

I just left a few photos in this review.

The package came in one piece and I was surprised about the high quality of the drone and its spare parts.👌
So I removed my previous bad review which is the least I could do. Ok…I had to wait more than a month which was absolutely annoying, but in the end it’s totally worth it.😊

This company is legit…However…
The 2 things they should be working on is their customer service and their response time.
I’m sure they will get much better reviews then.

For now I’m looking forward to flying this awesome little drone.😊🥳👏

If everything turns out how I think it will … then I will also order the Pavo Drone.👏🥳

See photos below and have a nice weekend you all!
God Bless.🙏

20+ days since I ordered. Reached out twice to customer support. Responded quickly each time with zero information. Sent me the tracking number to show me that the item has not been received by USPS, then (after 20+ days passed) told me that it will be another 13-30 days before it will actually ship.

Such a bad shopping experience buying directly on their website.

Don't buy from BetaFPV. Ordered some items January 17. Still haven't received items nor gotten any reply after sending 3 emails between January 17-February 5.

No email updates. No response to emails or FB Messenger. No delivery updates. Terrible customer service since it is completely nonexistent. This will be my first and last order from them