bigbearpromo.co.uk Reviews 

We often purchase from Big Bear Promo, not just because of their great prices and choices of products but also their customer service. Our account manager Callum B is always so helpful and quick to respond to any queries we have.

£14.95 shipping & handling for one mug sample!

Delt with Andrew who was brilliant throughout the whole process. Very professional, helpful, and nothing was too much hassle for him. Very happy to deal with him again. Just awaiting delivery of the product

This is our second time ordering branded pens, Callum has been on hand to guide us through the process again. Very happy with service and products.

I had a great experience with Big Bear Promo while ordering merchandise for an upcoming event. Our deadlines were quite tight, but Tyler Sheppard was incredibly helpful throughout the whole process. He was friendly, responsive, and made everything feel easy and stress-free.

Tyler replied quickly to my questions and kept things moving so we could meet our event timeline. Really appreciate the excellent customer service and support - highly recommend Big Bear Promo for your business branding needs!

Callum was very helpful throughout the whole process, from quoting to ordering. All my queries were answered quickly. Very happy with the service.

Ross was extremely great to work with, he was very professional even when we kept changing our minds which bags to go for and what colour as well, the bags came really quick and the quality and print was very good. We have used a few times and always great customer service

Callum gave great service with very quick responses and was very helpful! Would use Big Bear Promo again :)

Shay made the whole process very smooth and we are delighted with the results

Prompt, efficient, high-quality products that, as far as I can tell, are the most competitively priced on the market. I dealt with Luci, and she's been great.

Wow what a great company to deal with !
Fast , great serve & great product. Thanks Ross

I recently placed an order with Big Bear Promo and was really impressed with both the service and the products. Ross was brilliant throughout the whole process — very helpful, quick to respond, and kept me updated at every stage.
The artwork was checked carefully and everything arrived exactly as expected. Great quality, smooth ordering, and excellent customer service.
I’m very happy with the experience and would definitely use Big Bear Promo again.
Highly recommend!

I had a great experience thanks to Luci. She was really helpful throughout the process and incredibly prompt in answering all of my questions. Any amendments I needed were handled quickly and efficiently, and she made everything feel straightforward and stress-free. Really appreciate the excellent service — thank you, Luci!

Callum is Fantastic

Great account manager, patient and knowledgeable.
all products have been delivered on time and quality is as described.

Callum was super helpful at every stage, responses were quick and he was very friendly

Excellent communication and great service from Luci helping to deliver an urgent order

I worked with Luke throughout the whole process of my purchase, he was great, very helpful and very great replies, would recommend using this company !

We regularly order small shipments of panda bears and notebooks, small shipments due to low storage. We work with Callum and he is always very quick to organise the order for us. Big Bear in general was willing to work with us and provide a smaller shipment size to suit our needs, which was greatly appreciated. Quality is great too :)

An absolute pleasure to deal with. Helpful, friendly staff with outstanding customer service. I would definitely recommend them and would look forward to using them again.

Callum at BigBearPromo made the process of ordering our personalised pens & notepads so easy. We tried loads of colour and placement options to see what looked best, he posted the sample the same day and couldn't be more helpful throughout. We can't wait to receive the final product.