Bike Hero Reviews 

Great service, super easy to book and fast to return. Excellent company. Very happy with all the work they carried out on both my bike and my daughters. Would highly recommend!

Very professional.

Great experience! My bike was picked up from my house and delivered back within around a week. My bike had a lot of replacements so was likely on the longer time period of returning.

Easy to book. Flexible when I had to change my booking. Bike came back on time all sorted for winter. Makes life so much easier. Thank you

Helpful pick up & drop off service. Ended up costing me much more than the requested silver service - but the communications & explanations were clear.

Great communication, amazing service. I will definitely use bike hero again !

Very good competent service. Easy to access

Loved that I could get my bike picked up & serviced

Amazing quality staff customer services so happy with bike hero!

Usual excellent service from Bike Hero. I lent my ebike to a friend for a country ride and unfortunately he came off and bent the Derailleur hanger. This caused the gear select to malfunction. Booked bike in online on Monday, collected Tuesday serviced and returned on Thursday. Total cost including pick and delivery £40. Bike working as new👍👏👏👏. Highly recommended.

First time I've used Bike Hero and would definitely do so again. Bike serviced, plus new cassette with a lower gear and a few other things. All now running quietly and smoothly. And done in three days although they had to order in a part. And the bike is so clean!

Amazing! Great service, fantastic communication and reasonable prices. Highly recommended

Sent in with gears working fine. After being persuaded to get a new chain or the gears won’t work came back with bottom gear slipping and seat came lose first ride out. Picked up ok and with good comms although did take longer than advertised. Overall I was disappointed.

Fantastic firm. Fixed my Boost kit under warranty, no fuss. Collection & drop off was also fee free.
Communication is great too.

Did a very good job on 2 of my mountain bikes. Taking time fix all problems, and even allowing me to source some tricky parts to get the job completed.
Really like the pick up and drop off service too.

Very pleased with my bike service and excellent collection service too, thanks.

Awesome service - Davide did a great job repairing vintage bike in quick time.

They provided excellent service for my electric bike. Even when an issue arose after the initial repair, they promptly collected the bike and fixed it without hesitation. Their commitment to customer service is truly outstanding