Really happy with service, polite on the phone helpful and I then ordered online it was a quick delivery especially as only a few days before Christmas. I’m disabled in a chair and asked for my bl... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Good website to order & got live assistance via online typing to answer questions. Swift delivery, but heavy handed getting bins off van and abrupt manner from delivery man, wasn’t the best service.... Toon meer
Bedrijf heeft geantwoord
Excellent service! I ordered a 120 litre wheelie bin with door number on Monday morning and it arrived Tuesday lunchtime. Great quality and such fast service, I will definitely use this company again.... Toon meer
Bedrijf heeft geantwoord
Really good service from start to finish. Lisa helped with my order when my card failed. She checked in to see if everything was ok and if she could help. Finally managed to order on a different card... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Bin Factory Outlet Ltd is a supplier of 4 wheeled metal bins and 2 & 4 wheeled plastic bins with direct links to the manufacturers to supply straight to the service industry and public. There is no minimum order qty and delivery is quick and easy and usually within a few days or next day if requested to destinations nationwide. Delivery is also available to Northern Ireland and the Republic of Ireland. Its quick and easy to order on the website or over the phone. You can also pay by BACs. Accounts welcome subject to the usual credit checks. Spares and accessories are available and we can also arrange retro fitting. Give us a call or drop over an email with your requirements either big or small and we will take it from there.
Contactgegevens
Verenigd Koninkrijk
- 0121 270 3462
- support@binfactoryoutlet.co.uk
- binfactoryoutlet.co.uk
4,7
Uitstekend
301 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Bin Factory Outlet Ltd
Many thanks for your lovely review.
Antwoord van Bin Factory Outlet Ltd
Thankyou for taking the time to review and so pleased you were happy with everything.
Antwoord van Bin Factory Outlet Ltd
Thankyou! I'm glad you are happy with everything and thanks for being a great customer. It means so much to us that you've taken the time to leave your review.
Ordered several bins from this company…
Ordered several bins from this company and very happy with them
11 februari 2026
Review zonder uitnodiging
Antwoord van Bin Factory Outlet Ltd
Thankyou for your review and for coming back to us time and time again. We appreciate your business.
The Bin Factory Outlet were very…well priced
The Bin Factory Outlet were very reasonably priced and there communication was excellent.
8 januari 2026
Antwoord van Bin Factory Outlet Ltd
Thankyou for your review and so pleased you were happy with everything.
Antwoord van Bin Factory Outlet Ltd
Thankyou for taking the time to review, its much appreciated and so pleased you were happy with everything.
Antwoord van Bin Factory Outlet Ltd
Many thanks for your review and really pleased you were happy with everything.
Excellent advice and support
Excellent advice and support - quick service, reasonable prices and high quality bespoke printing of labels for multiple waste streams. I will certainly use them again when needed and wouldn't hesitate to recommend Bin Factory Outlet to other would-be customers.
14 oktober 2025
Antwoord van Bin Factory Outlet Ltd
Amazing, thankyou.
You have sent me two bins that are unusable
You have sent me two bins (supplied one within the other). Despite the efforts of other members of my family, they have remained firmly stuck together. We live on a private estate, and I have asked the manager to assist by sending two hefty members of the estate maintenance team to try and separate the bins. They will assist me shortly. If they fail, you must surely acknowledge that what you have supplied is not fit for purpose, and that you will refund my money and collect the stuck bins. To avoid unpleasantness, I am hoping to avoid having to pursue further action against you.
20 oktober 2025
Antwoord van Bin Factory Outlet Ltd
I'm so sorry you had this issue with the bins. When more than one bin is ordered, the bins that are stacked inside each other and this can sometimes create a vacumn effect. Its sad on this occasion that you needed extra help to get them apart.
We have since spoken with the customer and they have confirmed issue resolved. BFO apologised for the inconvenience.
Any issues with the bins,service or anything else is dealt with quickly and positively and we endeavour to give our customers the best service possible.
Really good service from start to…
Really good service from start to finish. Lisa helped with my order when my card failed. She checked in to see if everything was ok and if she could help. Finally managed to order on a different card (my issue not the companies) and lisa checked again that my order was correct and ok to dispatch. Order arrived quickly.
10 oktober 2025
Review zonder uitnodiging
Antwoord van Bin Factory Outlet Ltd
Ahh amazing, thankyou for taking the time to review us. I'm so pleased you were happy with everything. Hope to hear from you again for any future requirements!
Excellent service
Excellent service
Highly recommended
Lisa is so kind,helpful,knowledgeable
Also quick delivery
5 september 2025
Review zonder uitnodiging
Antwoord van Bin Factory Outlet Ltd
Thankyou for your review! Always a pleasure to help.
Antwoord van Bin Factory Outlet Ltd
Thankyou for taking the time to give a great 5 star review. Its really appreciated and I'm so pleased you are happy with the bins.
Antwoord van Bin Factory Outlet Ltd
Thankyou, I'm pleased you were happy with everything and you took the time to review.
Id be happy to help should you need anything else.
Happy with the bin supplied!
The bin arrived very quickly and was just as ordered. Thank you very much!
21 juli 2025
Antwoord van Bin Factory Outlet Ltd
Thankyou for your review.
5 stars
Site was easy to use, kept informed through emails with Lisa of the delivery process, answered questions when asked quickly to keep me updated. Excellent service
17 juli 2025
Review zonder uitnodiging
Antwoord van Bin Factory Outlet Ltd
Thankyou for your fantastic review! Really good to know you were happy with everything.
Easy to order and the speedy delivery…
Easy to order and the speedy delivery was great. Definitely use again
18 juni 2025
Antwoord van Bin Factory Outlet Ltd
Thankyou for your amazing review and good to know you would use us again. Thankyou.
Poor service and very expensive delivery
Didn’t receive an order confirmation, let-alone a delivery notice. Bin didn’t turn up in great condition either, which when the bin cost £75 and a £30 delivery charge is very poor.
1 juli 2025
Antwoord van Bin Factory Outlet Ltd
Thankyou for taking the time to review your product and experience, its always good to hear if good or not so good as this enable us to improve.
I'm sorry to hear that you weren't happy with the condition of the bin on arrival. All the bins that leave here are wiped down, wrapped and taped shut. From then they go on to a couple of transport vehicles and warehouses which carry a lot of freight and will therefore probably be dusty.
The order confirmations and delivery emails are sent out automatically and are sometimes landing in junk or spam folders and sometimes blocked by security so please accept my sincere apologies if this has happed and you haven't received any communication.
I am more than happy to email out a VAT invoice if required so please let me know.
I do try and keep an eye on prices and believe BFO are pretty much in line with other retailers so again, I'm sorry if you felt we were expensive.
Please let me know if I can help, discuss or clarify anything further.
Kind regards.
Lisa, Bin Factory Outlet Manager.
Very efficient service highly recommend
5 juni 2025
Antwoord van Bin Factory Outlet Ltd
Thankyou for your AMAZING review.
Please come back to us should you need anything else.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.