Baseball Lifestyle 101 Reviews 181

I was disappointed that my order was just thrown in an oversize box. It was not in plastic covering or anything to keep it sanitized. Ive ordered before and this was not the case. It came beautifully packaged. I do appreciate that i was contacted immediately after reporting this.

Made a mistake on my order and customer service responded immediately and helped me out!!!

My son loves this clothes line. They are a bit expensive but the quality matches the price. I did have an issue with a recent order but their customer service was amazing and quickly resolved the issue.

We love this brand and my boys live in their BL101. This company has made a few mistakes with inventory BUT they always go out of their way to make it right. I buy with confidence knowing that they put the customer first when things don't go perfectly. Thank you for being a brand I can trust.

Very good experience with customer service. I received a reply email within minutes and the problem was resolved quickly.

This is such a great company. My son has so many of their clothing. It’s amazing quality. With our recent order a T-shirt sold out I was immediately refunded it along with a discount code. When I went to buy a new shirt. The new code was not working. The team Emailed me back immediately to discount shipping & the shirt.

I love the clothes but the customer service was top notch! I forgot to enter my promo code at check out the service rep I worked with to have my purchase amended was so quick and helpful.

I recently had an issue with the holiday gift box which was my error but upon reaching out to customer service who got back promptly they resolved the issue quickly. My grandsons love this brand and having good customer service via email is very important when you can’t speak to anyone.

My son seen there cloths and feel in love with them. Great quality and design. I’m very pleased with all of or purchases and will definitely be back for more in the future

I honestly have had no problems with this brand. Even during August/September when they were experiencing the backlog issues. I still received my items in a timely manner. This is the second time I’ve had to do an exchange for different items and both times customer service was great. This second time I wasn’t able to select the same item so when I reached out to customer service, they updated the order for me. Right now this is my son’s favorite brand and it does look great on him. Just waiting for the brand to send him a deal lol.

Ordered some items from the holiday collection for my boys. The package arrived quickly, but unfortunately none of the items I received were my order, seems as though shipping labels were swapped. The holiday collection sold out very quickly once it dropped so I knew it was a long shot that I would receive the items I ordered. I called them around 9am and they let me know that they were escalating the matter and someone would be in touch with me. I received a phone call short after and they told me they would be working to get the issue sorted out. By 12pm I received another call and was told that they were able to get my items and they were shipping them out to me right away. I have already received a tracking number and except my order in just a few days. I was very very pleased with their customer service!

Item ordered was out of stock. Was notified in a timely manner and a discount and free shipping upon request on a second order was given to make up for item being out of stock. Exceptional customer service and unheard of by most merchants.

Baseball 101 is a great company! A neighborhood dog destroyed my package and they resent my order at no cost when they didn’t have too!

We had an issue with an item being out of stock after ordering and they made it right with reimbursement and a percentage off on my next purchase. They were extremely timely and the customer service was excellent. 10/10 recommend.

I had an issue with shipping and they handled it no problem and re-sent the package. I called into their customer service and they answered quick and were super helpful.

I was having trouble using bc a discount code for my recent order. I reached out to customer service and they were more than helpful. They made sure that the discount code worked and also made sure that I received a free holiday box with my order. My kids love the baseball lifestyle 101 brand and I am glad their team is so wonderful and works with their customers to ensure satisfaction.

They have been nothing short of great over the last few months. They had some minor mistakes with a few orders and have gone above and beyond to make them right! The quality of their products are top notch!