Baseball Lifestyle 101 Reviews 181

Love the customer service I have received with Baseball 101 , for several gift orders, during 2025!!! We just discovered the brand and are loving everything! The entire family has been SO very happy with the quality of the BL101 products - shorts, tees, hoodies, sweatpants! We have had help from customer service a couple times and they have been fantastic! - Angela

Love baseball 101! My son loves the clothing and i think everything we ordered has been very high quality. I recently had an issue where the gift box for spending a certain amount was not included- i emailed them and they fixed it within a day. Very happy and will order again

Thank you for correcting my mistake of using the wrong shipping address … this purchase is a Christmas gift for my 2 baseball playing grandsons and I’m excited to see their faces when they get it ❤️ thank you again. I was treated so kind and appreciate it.

Ben was able to assist me quickly and efficiently after I had made a mistake on my end ordering.

I had made a mistake on my order. Customer service was very patient and understanding! They, after digging and figuring out my mistake, handled it quickly and efficiently!
Couldn’t have been better!

I reached out to customer service about an issue related to my order, and I was so very impressed with quick they responded and resolved my problem! They understood the mistake I made and made it right with no questions asked. The best customer service I've received in a long time. Very impressed! Can't wait to receive my order and make my baseball loving boys' holiday!

My son wears this brand like it is the only clothes available. We ordered some new stuff for school clothes and when it came in we noticed the quality of the fabric in the shirt had changed. Better, softer, and lighter. But it was smaller than the old cotton stuff too.
I sent an email to them not sure what to do or even if they would respond.
They responded within an hour or so and asked for pictures of the product.
I sent them and they immediately responded by dealing with my issue and making it right. I cannot say enough good things about their response and their commitment to making things right.
I see these other reviews here but that was NOT my experience.
Thanks to them for being on top of their game.

Always had great experiences with ordering and shipping and always extremely impressed with the quality of the products!

Still waiting on a refund for an item that I returned, USPS tracking has the return delivered on 7/16. It’s now 9/9 and still nothing. I’ve emailed customer service 3 times, received 1 email back but still no refund!

I’ve always liked Baseball101 as a brand, but my recent experiences have been disappointing given how expensive their products are. I spent over $700 on one order, and when it arrived one pair of shorts was the wrong size and the three pairs of socks I paid $25 for were missing. I emailed the company three times before anyone ever responded to correct the issue.

Prior to that, I purchased a $90 backpack for my son. Within four weeks of regular use, both zippers broke. For the price point this brand charges, I expected much higher quality and better customer service.

I still like Baseball101’s style and reputation, but the quality control and customer service need major improvement. For a premium brand charging premium prices, this experience has been honestly very disappointing.

Took a month to get 1 of 2 pairs of shorts as they "refunded" the other pair without even letting me know. These were for my 12 yr old who wanted them for summer and now cooler weather is coming so probably won't fit him by the time he can really put them to use. On top of that, the "refund" was fully applied to a gift card he had gotten (even though I also paid some cash) and they want to charge me another $10 to ship a new replacement order

Unfortunately there isn't a 0 star option! I would choose it! Ordered a backpack Aug, 6 2025 for a child. Paid EXPRESS shipping to ensure he had it in ample time to start school. It is now 9/3/25- order still says unfulfilled! It has yet to ship! Only auto responses to email and no number to call! SCAM! They did take my nearly 100.00$ though! Worst experience ever! Would never order from them again!!!! Save time and money choose anywhere else!

Paid for additional shipping didn’t get all items within the timeframe I paid for them to be here . No one will respond to my email? Naturally there is no telephone number, I will never order or recommend this company to anyone.

Do NOT order from this company. You cannot cancel an order before shipping because the code WELCOME20 didn't work and it charged your credit card. There is no phone number to call to get someone to help you. They charge your credit card but you can't cancel an order because of their company's mistake. It is AI generated so it doesn't solve your problem. This company is the worst! I cannot stress enough not to order from this company. They want you to buy and they want to make money but not make their customers happy. I wish I would have read the reviews before I placed the order for my grandson's birthday. Lesson learned.

It is absolutely impossible to get a hold of anyone at this company! Ordered items a
Month ago and to date I have only received two out of 8 items with zero response on the delay! It took some time but the company did deliver all missing items

Spent hundreds of dollars over a month ago and they still haven’t sent my products or responded to my emails.

They have the best customer service!

It took over 4 weeks to receive my order. No responses to 3 emails sent to BL101.  Finally, the order was delivered and received a follow up email from BL101 saying "it appears that your order is delivered and here is the tracking..." Nothing else in the email. No accountability for the delay and unresponsiveness, nothing!  BL101 probably made millions of dollars during their back-to-school promotion and could care less if everyone's order was delayed due to not being able to handle the increase in orders. Greedy, just like their prices