Tried to sign up in the app for the £8 plan, got charged £80 which I am certain I had not selected. Can only contact customer service by phone, although it is 24/7. Refunded only £79.78 despite callin... Toon meer
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Really annoying that Amazon push updates through that chain how you use and see clips, now we have FOCUs which means you see all the clips from all cameras set up, inside and out side or different typ... Toon meer
Customer service abhorant .i just spent 2 months going over everything again and again and it turnt out to be a simple router setting adjustment.to 2.4 from 5 which it doesnt work on. A PHYSICAL PHON... Toon meer
AVOID BLINK CAMERAS. ABSOLUTE SCAM! I owned Blink cameras 10 years ago, and they did exactly what they were supposed to do without needing a subscription. I bought them again recently, expe... Toon meer
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Affordable, wireless home security camera systems from Blink. No monthly subscription fee. Learn more and purchase yours today!
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Avoid - Not Weatherproof - Poor Company
According to Blink Customer Support
‘Weatherproof is not able to be changed or damaged by the effects of the sun, wind, rain, etc. The material is weatherproof and will not rot from moisture.’
My camera got condensation on the inside of the lens simply from being outside. Customer support instantly told me water inside the camera invalidates the warranty. No help given. The only water it came in contact with was rain (being outdoors) and temperature changes. So be really careful with this company. I’d say my camera was damaged by the effects of rain, but they disagree, even though this is what they claim as stated above. I expected a lot more from an Amazon owned company. Customer service was abrupt, unhelpful & borderline rude. The camera has connectivity issues itself & isnt the best quality, but seemed good for the price point and the Amazon warranty/customer outlook. Now that I know the truth about their treatment of users I’d advise looking elsewhere.
Terrible system
Had this one month and it's a terrible system, don't waste your money. Very temperamental system, sometimes it works but more often it doesn't. Spend your money on a system that's guaranteed to work consistently. Very disappointing!!
This will not work without the…
This will not work without the subscription and I intended to use local storage and USB stick. I have contacted customer services countless times and tried everything they suggested to no avail. They are now implying that it’s my internet speed causing the issue but I find this hard to believe when it worked just fine on the free trial subscription.
Doesn't work :(
System worked, mostly, while on the free trial subscription. The subscription is overpriced so I let the trial expire. I purchased the Sync Module 2 to do local recording without subscription, the system simply doesn't work!
S-L-O-W
S-L-O-W, too slow to catch people passing in the street or at the door even. You either get the back of their head, or a passing shot of their backs.
Bought it as part of an Amazon Black Friday deal more than a year ago at half the price of half the set up from Currys which was the best part of it.
However it did pick up a fox visiting our garden when the camera was located more than 30m away from the receiver, so not bad there.
The batteries have lasted well, but the focus on a out camera facing the street if going out of focus so it appears it is all a bit tired.
Disappointing.
Absolutely rubbish customer service
Absolutely rubbish customer service, like other reviews have said that you buy the rechargeable batteries and charger for my 2 doorbells and all of a sudden, they say your unit is out of warranty, and suggest you buy a new camera, the subscription should cover all that. But No.
Subscription cancelled!
Awful customer service
Awful customer service. No help whatsoever and don't care when something doesn't work. Avoid them at all costs.
DONT BUY THIS IF YOU LIKE YOUR CCTV TO WORK.
I purchased a blink camera set if 4 cameras. They worked fine until the sync module started telling me the password for my WiFi was incorrect (it wasn't) I got in contact with blink "customer service " (I wouldn't go as far as to call it that, I'd quicker call it talking to a brick wall) They ran through the same trouble shooting time and time again telling me to do the exact same thing over and over. Eventually they told me I had lied to them and I didn't actually do the troubleshooting that they suggested. (I did) After I explained this to them and said I didn't appreciate being called a liar they ignored that and simply replied looking for me to buy a new sync module. I pay for the blink subscription so surely they should offer to repair or replace the piece of rubbish they sold me ? NEVER UNDER ANY CIRCUMSTANCES BUY ANYTHING OFF OF BLINK. The customer service is practically non existent.
Dismal
Dismal. I park in a car park with a blink charger once a week and keep trying. I have had my EV 18 months now but so far no luck. Today I tried again and yet again no charge but was billed 62.-. Twice. Customer service is a total joke. Avoid at all cost
I wouldn't bother my a*5e with
I wouldn't bother my a*5e with. Had it 12 months and must of changed the lithium batteries about 5 times and they're not cheap. Video quality is low, response time to phone and Alexa is slow by 2-4 seconds regardless of who's phone it is on a very fast broadband connection, you need a subscription to set it up unless you buy a storage box for it (more money). Live functionality cannot be used unless doorbell is pressed.
I can go on can't be bothered. Cancelled my prescription and I'll be going for a decent cheap one from Temu which will be better quality.
DON'T BOTHER!!!
Just does not work & a waste of money!! Had it for 3 days now, nothing but problems and Blink Customer Service is useless.
Will be sending it back today.
Basically, doesn't work!
Bought a Blink kit of two outdoor cameras, a synch module and a doorbell. Tried for two full days to get the system working. Managed twice and integrated with alexa but WiFi range very limited indeed.
Tried to place cameras but once 3 or 4 meters from synch module, failed every time.
We have fibre WiFi which drives a smart TV in a summer house near 40 meters and through two walls from the modem.
Returned today!
If disconnected for some reason or…
If disconnected for some reason or change wi fi connections..it is 'impossible really really impossible to get it back up and running....we have given hours of our time trying...what a waste of 250 quid
Blink doorbell just stopped working…
Blink doorbell just stopped working after 12-18 months. Just won’t turn on anymore. Kept going offline for a couple of months and now just doesn’t work at all. Waste of money
I have the ring door bell on my flat…
I have the ring door bell on my flat door and unfortunately neighbours have successfully tampered with it. I have faced encroachment issues and no images were picked up. This has been ongoing for the last past 6 months.Not reliable and extremely poor customer services
Not Rain Proof
I purchased some Blink Outdoor cameras about 9 months ago, this week one of them showed as disconnected. The app suggested removing the batteries to perform a power cycle. When I opened it to remove the batteries I found water had got inside. I contacted Blink customer support and their response was that they do not cover water damage and would not repair/replace. Not what I would expect from an outdoor camera!
Leider keine Null Sterne möglich
Leider keine Null Sterne möglich. ACHTUNG es wird nach einer bestimmten laufzeit ein ABO gefordert. Habe 7 Kameras Entsorgt. Nie mehr, eine Bodenlose Frechheit.
Waste of money
I bought 2 cameras plus doorbell.
All 3 devices run new batteries dead in less than 3 months on very low settings, with 90% of the view being set as dead zones, to try and make them last. But even on low sensitivity and 90% deadzones, i get constant phantom alerts and the batteries last 3 months tops, not the 2 years as sold.
Customer service is absolutely pointless, they're no help at all, to be honest I can't see why they even have and option to contact.
Blink Customers service are useless.
Blink Customers service are useless.. Battery life should be 2 years but i change all 3 cameras batteries after 6 months.. every time when i had a issue with cameras and i get in contact with Customers service they said maybe u for they’re poor Quality Cameras .. Blinks Customers service are the most useless service in Uk ..
Absolutely awful
Absolutely awful. I have spend days, literally days trying to get this to work and I work in IT.
Your system is not fit for purpose.
I'm bagging up the 3 cameras and door bell from hell and you can have them back.
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