Blink UK Reviews 

My Blinkl doorbell worked well without a subscription for a number of months. But now my local storage keeps switching to cloud storage which I can no longer access.
Ive carried out all suggested fixes, but it still switches back after a couple of days. The camera quality on the doorbell is good during the day, but a bit of rain, sun, or at nightime, and its terrible.

Absolutely crap app constantly crashes and doesn't work all day. No good

Shocking Camera system.
Technical support absolutely no help at all.
Do not purchase, I am binning this system and buying a Tapo as technical are very helpful and cameras are stunning. I have 4 and will bin Blink cameras and replace them with more TAPO. Thanks Blink for nothing. Your a waste of time.

Would give it zero if an option! Buffers when you try connect once notified of activity. Constantly switches to iCloud storage when local storage is selected although this doesn’t really matter as it very rarely actually records the clips it notifies you of!. Wouldn’t recommend to anyone

Terrible cameras. Can never connect to live feed when required. Motion capture recording is a joke, doesn't record anything of use, usually only of the event ending. Don't believe in the 2 year battery life claim, to use these practically, you will have to have these connected to some power outlet. The blink doorbell camera is equally useless, must connect to blink mini for a chime. Also phone notifications are often delayed, once the guest was already inside with a cup of tea when the push notification arrived. Quality of cheap camera but price of a premium product. Avoid at all cost.

Blink has the most dreadful customer service known to man. I took out a subscription for the Blink plus plan in March I signed up for 1 year which would have taken me to March 2027. In the meantime Blink offered me a trial of the new Ai plus plan which after the trial period I took up the option and paid £99.99 this was July it said when I signed up to this plan I would receive a refund for outstanding time on the previous plan which I received no notification or refund. After being passed from pillar to post and being ignored by Blink via there help site I was pushed back to Amazon in the meantime I received a refund for the £99.99 blink plan but the 6 to 7 months of my previous plan also was erased. I am to weary to go through all this process again so looks like I have lost half a year of my previous subscription plan. Stay clear of this company till they get there act together. A very disgruntled customer

blink support acting like scammers. Before upgrading my xt2 cameras to outdoor 4 I contacted blink support to see if i needed a subcription. Eventually the reply was "my account was officially grandfathered" and "outdoor4 cammera will work exactly as the XT2 cameras on your account with cloud storage and without the need for a subscription"
So on the back of that i upgraded the cameras to outdoor 4. All worked well until after 30 days when cameras stopped working. Blink support then tell me my account is not grandfaghered and i would need a subscription. As i had been lied to i tried to return cameras to Amazon for a refund. oh no you have to send them back within 30days. So how am i supposed to know they wont work after 30days ?. Blink accept they lied about my account but will not help to refund me or fix the camera. So now I am out of pocket with blink and Amazon washing theirs hands of any rezponsibility. was i scammed into buying cameras? i think the facts speak for themselves.

Difficult to set up. Total waste of money. Avoid.

The camera was a total waist of time pictures were foggy and the view was useless the older generation was better customer services crap avoid

I have had issues with the wifi dropping off every day on my Blink 2k wired (for power) camera - bought this because the wireless version was eating batteries every two weeks despite buying the ones recommended. I contacted Blink around 4 times, went through the same procedure every time, give us access to your camera, connect back to your wifi - oh its working now.... yes i know its working now but it will be off again before the end of the day. They tried to tell me if was my internet provider, they sent me a new router....no difference, then they said it was the firmware, no difference, then they said they would send me a new camera if it dropped off again and would be in contact...no contact made.. 4th call, no record of what was said previously - here we go again - connected it back on whilst they were on the phone and they said its working now no faults.... and back round in a circle we go. I eventually, after an hour on the phone, managed to get them to send me a replacement which they sent me an email to confirm. We will see if that turns up and it works.

They barely work. It's all based on an app that you have to log into, to use your own camera that you have already paid for. If they don't like your details or you dare change your phone number then you can no longer use the camera that you have paid for.
Even when I got it working briefly for about a week, it was so bad. The app crashes all the time. I would happily give it minus stars if I could.

Have a problem with my blink camera and been trying to get it resolved with customer services for 4 weeks. They have sent me round in circles and completely ignored my request to escalate the issue and make a official complaint.

Blink customer service is awful. 3 times being cut off when being on hold.
No customer support. Don’t ever join blink. The cameras are awful

Cameras are fine but customer support is pointless. You ask for help then you get repeated responses every few days saying they haven’t heard from you for 72 hours and do you still require support, when I have replied each time. No actual technical support at all. Useless. I sorted the issue out myself eventually.

We had a power cut today and all blink cameras would not come back on got help from all at blink
Great service from all that help me Alan

Bought 3 outdoor cameras in March 2026. Two of them stopped working in early May 2026. Changed batteries to the ones they say to use still nothing.

Contacted Blink customer service they raised a replacement for the defective cameras middle of May 2026. It is now 23 June 2016 and still have not dispatched the cameras.

Avoid this company at all cost. The worst kind of customer service you can ever imagine.

Complete rubbish system. Camera quality is reasonable in the day but completely pointless at night even with IR on.
When activated it takes too long to pick up motion to detect anyone. By the time it starts recording it’s too late. If you increase sensitivity it just goes off all the time, even with rain.
Cameras keep losing connection and you have to open them up and reset internally.
Top tip, buy a good memory card and forget subscription. Memory card will save everything it just takes a little longer to retrieve data. Alternatively save your money and buy something else.

My experience with Blink has been extremely disappointing.

A parcel was sent to me via FedEx, but the delivery details were entered incorrectly when the shipment was booked. My house number was missing from the address, and my contact telephone number was missing a digit. As a result, FedEx was unable to complete the delivery.

According to FedEx, they contacted Blink through the person who arranged the shipment, Mary Griffins, requesting the correct information. However, no response was provided, which caused further delays.

I have contacted Blink several times to try to resolve the issue, but each time I received a different explanation and no clear solution. The staff appeared poorly informed and unable to provide accurate updates or take ownership of the problem. The lack of communication, professionalism, and customer service has been very frustrating.

This issue could have been avoided if the delivery information had been entered correctly in the first place and if Blink had responded promptly to FedEx's requests. Unfortunately, my experience has left me with little confidence in the company's customer service standards.

My outdoor floodlight stopped working. Still under warranty but haven't heard a word back from them. Avoid

I have three outside cameras and a doorbell bought as completed also paid monthly subscription and they a bad product don't waste your money on blink £169.99 I would feel bad for trying to sell them on knowing these cameras are rubbish don't buy them...