Bloomex Reviews 

Ordered Fresh Flowers for a Funeral & paid extra for same day delivery. Flowers were collected by courier same day but still haven't arrived. Will be dead by the time they get there. Horrendous service.

Unfortunately had the same experience as many on here have had. Wishing I had read the reviews beforehand. Was overcharged for same day delivery, flowers delivered 3 days later and were a completely different bouquet from what I’d ordered. Also the greeting message in the card was completely wrong. It was a celebratory bouquet and the card said “with sympathy”. Now they are refusing me a refund. What a joke. They should be reported and put out of business

Horrible service! They cannot do a delivery on time, come up with excuses every time. I had a flower delivery for September 2nd that just got updated to be delivered on the 9th! Outrageous! Do not use it!

I ordered a deluxe supersize bouquet for $72.. what I received was 6 stems of wilting flowers that are falling apart.. the bouquet received is smaller than what a grocery store would charge $15 for ..

Where to start...late delivery..ordered a madon jar bouquet..sent a bunch of chrysanthrmums..ignored emails...as I have family in Australia and live in UK.. I will definitely never use or recommend this service 😒

I’ve used Bloomex before and had good experiences, however, after my most recent purchase I will definitely not be purchasing from them again. I ordered a bouquet of flowers for my mother in law’s birthday and they arrived 3 days late. During this time I contacted Bloomex multiple times but they could not give me any updates on the reason for the delay or confirm a new delivery date. Because of this, I was not confident the flowers would arrive at all and ended up having to purchase another bouquet from a separate company. The flowers from Bloomex arrived 3 days late, wilted, and with brown spots. I requested a refund immediately but Bloomex has not provided a resolution for weeks despite multiple contact attempts and follow ups. Unfortunately, I don’t believe they can be trusted for consistent quality or reliable delivery.

Ordered the "Delicate Delight" bouquet for $90 with delivery — website shows a full, lush arrangement of roses, daisies and alstroemeria. What actually arrived was a pathetic handful of 3-4 stems wrapped in plastic, no vase, nothing like the photos. I spent 3 days trying to reach Bloomex through their help desk and emails — zero response, complete silence. Absolute scam for the price and non-existent customer service. Never ordering from Bloomex again — save your money and go elsewhere. 1/5, and that's generous.

I just had a surprise birthday bouquet delivered from Calgary to Golden BC.
The packaging was amazing. All components were affixed inside the box for safe and efficient transportation.
The flowers were absolutely perfect. So many varieties. Unbelievably beautiful. Looked freshly picked. Nice vase too. And some yummy truffles. Happy B’day to me.

I am a good client to Bloomex but today Extremely disappointed with Bloomex. I was personally promised same-day flower delivery over the phone for both of my orders—one going to Montreal and the other to the USA. Instead, they shipped both the following day. Completely unreliable. When a company gives a clear same-day commitment and then fails on multiple orders, it ruins the whole point of ordering flowers for a special occasion. Won’t be using them again. They didn’t even offer a refund 🫤😡

I received a bouquet of flowers for my birthday they came in a box they were broken and they were all bent up like they've been packaged for weeks and they died within one day they were all wilted and horrible and by day three they're all completely dead and then when I tried to get all my money back I was told that I could get 50% back because the order was completed..ie sent!..or a store credit for the exact same amount so instead my son spent $111.00 for... I can guarantee was probably $30 worth of flowers plus a box of Waterford chocolates which I know are worth $9 so let's say 40 bucks worth of product all together by the way they were mostly daisies they had one hydrangea in there one Tiger Lily three roses and it was $111.00
I almost blew a gasket when I found out how much those were so I took a store credit for the entire amount because half the amount seemed insane like 50 bucks for oh my God I just I can't even talk about it!!!!
it's so insanely disgusting I would stop anybody from buying flowers from this company but I am actually going to get another box of flowers from them because I wanted my f***ing money's worth which I'm not going to get so maybe I should have taken the $50 amount of money and let my son basically give that company $50 for no reason at all..
Wish me luck because I will definitely be writing another review when I get my second box of flowers because I want to see if it's a pattern DISGUSTED!!!!

I’m speaking to your customer care Steven.

1) I requested a delivery for yesterday August 27,2026 and it arrived today August 28, 2026.
I paid 19.99 extra for this delivery and if I had chose. August 28th, I would have been charged 12.99

2) The items arrived smashed and they refuse to issue me a refund without returning the package. So, I have to ask my aunt to package up what was supposed to be a birthday gift to her and return it? I do not want store credit as I will never be ordering from here again.

I asked to speak to a supervisor and he said there was no one available above him that I could escalate this to.

DO NOT ORDER FROM HERE. I wish I had read reviews before ordering.

This company is awful. The flowers they sent were dead. I contacted them immediately by email with pictures and they did not respond. They have not responded to subsequent emails either. Product beyond inferior with zero customer service. Avoid at all costs.

They advertised delivery and then pushed it out to the following week. Missing my sister's birthday completely. They have not yet delivered and I demand my money back or I will sue them in small claims for double the $ I am a senior and I live on a tight budget. This kind of service for such an important occasion is unacceptable.

I selected a lovely arrangement, pictured with white lilies and white roses, for delivery to friends who were mourning the loss of a loved one. I paid extra for an upgrade with orchids. Instead, they received white daisies. I expressed my concerns to customer service and they flagrantly justified this fraudulent business practice. DO NOT USE THIS SERVICE!! I wish I had checked the reviews before using them.

I lost my Best Friend of 66 years and my family sent me a Sympathy bouquet from Bloomex. The delivery never happened as promised so my daughter called and could only speak to the delivery driver who claimed she could not deliver because the gates were closed at our complex. If she had used the phone at the gate we would have opened it for her, but this did not happen. The following day at 4:30 PM the flowers were delivered and the flowers were "Hot" to the touch and were definitely the same flowers from the day before. The flowers were limp and edges of roses were brown. When questioned the driver insisted they were fresh flowers. STAY AWAY FROM THIS COMPANY, you will be disappointed and you will waste your money.

I received a delivery and the flowers were half dead and wilted. I reached out to them and was asked to provide pictures and my delivery information which I did and was asked if I would prefer an on Account Credit or a new delivery. I chose the on account credit and have been waiting since July 11, 2026 for this issue to be rectified ~ it is now August 21, 2026 and still NO RESOLUTION. We use them for our Corporate Account and after today NO MORE!!!! ABSOLUTE WASTE OF TIME!!! APPALLING

Truly one of the worst experiences with a florist ever. I paid extra for early delivery. My wife works until 2 p.m. The delivery driver didn't even pick up the order until 1:30 and was attempting to deliver to a business after 7 p.m. They rescheduled the delivery and despite emailing the florist and the driver informing them it must be delivered before noon, they showed up at 4 p.m. again the next day. Was never refunded my early delivery fee. This happened for a special occasion. Tried them one more time and it was even worse. NEVER EVER USE BLOOMEX ! ! ! Total scammers

I placed an online order with Bloomex August 16th 2026 requesting delivery August17th2026.
I was told they couldn’t deliver until 18th! There was back a forth emails with them telling me the flowers I wanted weren’t available until 18th. I requested the name and phone number of the florist they were dealing with. No go. No wonder I later found out they use their own warehouse.
I made a phone call I was told they would upgrade the order and send chocolates, crackers and more. I had already upgraded to include birthday card and balloon. But still delivery 18th.
These were a gift for a friends birthday.
When she received them she sent me a thank you and a photo.
I was appalled and disappointed by what I saw. Wilted flowers, petals falling off, yes a box of chocolates but nothing else.
When I spoke to my friend she said they arrived by Purolator in a box with oasis , no vase. The chocolates were melting.
No florist was involved in this transaction.
I have tried to reach out to Bloomex again but obviously they are not interested in customer service once they have their money.
DO NOT use this company.

I would give zero stars if I could. I ordered flowers for a friend’s birthday, but on Sunday morning, the scheduled delivery date, I was told they would not arrive until Tuesday. They then called my friend directly to tell her about the delay, ruining the surprise.

It is now Tuesday, and the delivery has been postponed again until Wednesday. I have called and emailed customer service but received no meaningful assistance, and there is apparently no manager available to speak with.

This company missed the birthday, ruined the surprise, and failed to deliver on the revised date. I will never use this service again.