Bloomsvilla - India's Leading Online Gift Store Reviews 

Its a customer fleecing site. They charge extra amount for delivering on time & show up as they deem fit. Also the delivery service is outsourced and they do not take the product back if not delivered as committed. PATHETIC SERVICE & ESCAPIST MINDSET

Absolutely unacceptable service from Bloomsvilla.

I placed an order for a bouquet to be delivered in Trivandrum on March 20th (12–3 PM slot). The order was happily accepted with no indication of any delivery issues. Only after the delivery window had passed, they informed me that they do not deliver to that location. This shows complete lack of basic operational checks and zero respect for customers’ time.

It doesn’t stop there. They then had the audacity to ask for ₹450 extra as a delivery charge to redirect the order, when the bouquet itself costs ₹767. Charging customers for your own mistake is not just unprofessional, it’s unethical.

Because of their incompetence and delayed communication, the entire purpose of the order was ruined. The occasion was missed, and the experience was extremely frustrating.

This is a clear case of poor service, misleading order acceptance, and unfair pricing practices. I would strongly advise others to stay away from Bloomsvilla if you expect reliability or accountability.

My husband ordered a bouquet and a teddy bear for my birthday and paid extra for fast delivery between 10 am and 11 am. However, the order was delivered only at 5:15 pm.

What was even more disappointing was the teddy bear—they sent something completely different from what was ordered. The quality was extremely poor and not even worth Rs. 25.

We contacted them multiple times through email, but they refused to offer a return or refund. After repeated follow-ups, they finally offered a small-value gift voucher, which is not helpful to us, especially given the poor quality of their products and service.

Overall, this was a very bad experience. They are not reliable at all. If you value your hard-earned money, it’s better not to order from this website.

Pls do not place any order from this website order not arrived, they don't reply mails. IGP way better than this website

Paid for an early morning delivery of flowers .Pathetic service and could not deliver the flowers even after the given time.
Pathetic service

Never delivers order and do not refund.
Fraud company

I had paid for the bouquet to be delivered on February 14th (Valentine’s Day), but it has still not been delivered. The company accepted my order and payment, yet failed to complete the delivery as promised.

This experience has been very disappointing. It is extremely difficult to reach them by phone, and although I submitted a complaint via email, I only received an acknowledgment stating that they would respond within two working days. However, I have not received any further response.

Based on my experience, I would not recommend ordering from this company.

Fraud site. Very disappointed with their delivery system. First the site itself was faulty. Even though i entered the delivery address clearly, they said that the address they can see is the billing address and so items can’t be delivered. When i mailed them the address again, for one day there was no reply. Then they finally answered but no answer to my questions. Finally they delivered after 2 days but partly and not what they had shown in the picture when i ordered. Flowers were different and chocolates were not delivered. Cashews were of poor quality and they delivered only rains in place of nuts. Very pathetic.. please don’t order in bloomsvilla..

Don't succumb to this scam website that promises deliveries; they take your money, but nothing ever arrives. This business should be banned and blacklisted, and never permitted to operate—bloody cheats.

Scam scam
Dont order from bloomsvilla
No refund
No response
Scam scam

They took the money, did not get in touch, order for Valentine's day not delivered at all, not responding to email. This complete FRAUD. PL DO NOT FALL FOR THIS.

I had paid to deliver the bouquet on Valentine's day. Unlike other companies who clearly mention delivery not possible , this company took the money to deliver on the same day but they didn't. This company can't be trusted. Secondly you can't reach out to them over call, as there is no number shared . Lastly they work timings until 7 pm and they don't care about your delivery. Such companies should be completely boycotted who are playing with customer emotions and spoil their day.

Wanted to cancel my order, and had the worst customer service on the planet. No responses, nothing. My money is gone for sure. Worst experience ever, save your money.

There should be no rating for this company , and should not encourage on online also , cheaters and fraud people ,

I placed an order for a bouquet costing Rs.1100 att bloomsvilla on 30th Jan for midnight delivery at Nerul. They charged me 250/- extra for midnight delivery but it did not happen and they do not have any contact no. We can only correspond through email for which they did not reply to me for two days and now I am receiving a message that it will be delivered today. Don't you think it's ridiculous as the birthday got over on 31st Jan and today is 5th February.

HORRIBLE!!!! ordered for 17th january and has not received the bouquet yet ! when I emailed no response! money gone ! STOP SCAMMING PEOPLE !!!!!!

PLEASE AVOID BLOOMSVILLA LIKE THE PLAGUE! I ordered a cake delivery to my mother in Bengaluru on her birthday. Her birthday was on the 17th of January (2026) and I placed the order on the 16th. The cake wasnt delivered. I have followed up with Bloomsvilla a few times after- all I have gotten is a stock reply: "Thank you for your recent purchase. Your order will be delivered shortly. Please allow some time for delivery." No delivery nor refund.

⭐ SCAM ALERT – DO NOT ORDER

Ordered a bouquet over a month ago, paid 100% in advance, and still no delivery.
No proper response, no refund — only the same excuse: “need some more time.”

This is completely unprofessional and feels like fraud. Once they take the money, they stop responding.

Save your money. Do not trust this platform and website. Worst experience ever.

Unfortunately, zero stars aren't an option. It's a complete fake/scam site. Order: BV24238211

Bloomsvilla actually worked for me for about 2 years and they delivered good flowers. However, in December 2025 they did not deliver the flowers and multiple attempts to contact them were futile. I seems to have lost the money and no flowers delivered and no reply. I am deleting my account with them.