Hakan has carried out the EPC with great patience. The first time he called to conduct the survey at the rental; property, the tenant had completely forgotten and was out! Hakan simply offered anothe... Toon meer
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Lees wat reviewers zeggen
I had bit delayed but Hakan always answered or returned my call. He was polite and younger than I thought. Professional in his approach. Explained how ratings works and will give some tips how to imp... Toon meer
Absolutely great Filled in the online form on the website Sunday late afternoon. Expected to be contacted on Monday, yet they have contacted me same day, booked the survey for next day. After it was... Toon meer
Easy process to book. Decent price. Deposit paid and call followed within about 15 mins to book slot to attend property. Call received prior to attending and arrived on time. Balance paid and EPC uplo... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
BookEPC has earned a reputation as a trusted and reliable provider of EPC’s. Providing same day / next day Energy Performance Certificates nationwide at affordable prices.
Contactgegevens
Office Of Small Businesses , Birmingham, Verenigd Koninkrijk
- 07452866260
- Bookepc@outlook.com
- bookepc.co.uk
4,7
Uitstekend
177 reviews
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Good service, professional.
Polite, efficient EPC survey conducted. Only dropped a star as original appointment had to be rescheduled by surveyor, otherwise cannot fault. EPC online within hours!
21 augustus 2024
Review zonder uitnodiging
Came out on the same day I made the…
Came out on the same day I made the call. Professional and polite
22 augustus 2024
Review zonder uitnodiging
This company do not answer their phones…
This company do not answer their phones - open 8am-11pm. Send a generic reply saying they'll call you in a few minutes but don't. Exceptionally poor customer service and not sure I trust them.
15 augustus 2024
Review zonder uitnodiging
Antwoord van BookEPC
Hello Sue,
We have checked our records but we dont seem to hold your contact details, we are unsure if you have the correct company.
If you could possibly check the company you tried contacting and contact their support team to deal with this matter.
Kind Regards,
Oliver - Customer Service Manager
Team effort
Great communication from the team, despite Liam having an urgent issue to deal with. My information was quickly passed onto his colleague so as to uphold the appointment time. Inspection was thorough & informative. Epc certificate was available next day.
26 juli 2024
Review zonder uitnodiging
Excellent Service
26 juli 2024
Review zonder uitnodiging
I recently contacted BookEPC for an EPC…
I recently contacted BookEPC for an EPC assessment, and their service was excellent. The assessor was punctual, professional, and thorough, answering all my questions. I highly recommend them for expertise and outstanding customer service.
25 juli 2024
Review zonder uitnodiging
Hakan did the epc for my flat and was…
Hakan did the epc for my flat and was great. He was punctual and knowledgeable and I would definitely recommend him. Thank you :)
11 juli 2024
Review zonder uitnodiging
Quick and Easy
Very easy to set up, quick turn around from visit to report.
Very satisfied with the customer service and professionalism of those involved.
10 januari 2024
Review zonder uitnodiging
Excellent and efficient service
Excellent and efficient service
Thorough and fair
Only thing that wouldn’t of gone a miss would of been a call or text ahead of arrival , but still a great service
Thanks so much
19 juli 2024
Review zonder uitnodiging
Value for Money
I recently used BookEPC for an Energy Performance Certificate and was very impressed. The booking process was easy, and the assessor was punctual and professional. The inspection was thorough, and I received the detailed report quickly. Their customer service was responsive and the pricing was reasonable. Highly recommend!
12 juli 2024
Review zonder uitnodiging
Very good service
Very good service, would recommend to anyone who needs a EPC.
3 juli 2024
Review zonder uitnodiging
EPC certificate
Hakan was very professional during the time he spent doing our EPC certificate. He was efficient and completed the job in good time.
Would recommend.
3 juni 2024
Review zonder uitnodiging
Didn't show up at all
Didn't show up at all - unreliable, awful service.
25 juni 2024
Review zonder uitnodiging
Antwoord van BookEPC
Thank you for your feedback. We would like to clarify that our team did attend the scheduled appointment at the agreed time. Our staff rang the doorbell and waited, however there was no response from inside the property.
We also attempted to contact you by phone but unfortunately were unable to reach you. As no one answered the door or the calls, our team had to leave after waiting the allocated time.
If you believe there has been a misunderstanding, please contact us directly so we can discuss this further.
Kind regards,
Oliver - Customer service manager
The guy done my EPC was absolutely…brilliant very friendly
The guy done my EPC was absolutely brilliant I'll definitely recommend this person to everyone
20 juni 2024
Review zonder uitnodiging
Quick and easy to deal with
Quick and easy to deal with. Highly recommended.
20 juni 2024
Review zonder uitnodiging
Great service
Great service, Hakan was very helpful and informative, I will definitely use them again,
13 juni 2024
Review zonder uitnodiging
Amazing service and extremely friendly
Amazing service and extremely friendly. He went out of his way to ensure it was done extremely fast. I highly recommend and will be using them for any future EPCs needed.
Thank you for a smooth process
14 juni 2024
Review zonder uitnodiging
Very good experience would definitely…
Very good experience would definitely recommend 👌 10/10 service.
9 juni 2024
Review zonder uitnodiging
Hakan was very helpful and efficient.
Hakan was very helpful and efficient.
28 mei 2024
Review zonder uitnodiging
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