FHR Airport Services Reviews 

Whilst FHR booking was smooth, Allegiance who they contracted to are dreadful. There is no signage for Allegiance anywhere, in the back of a business building. Had to wait 45 minutes to be dropped to Hatton Cross, asked numerous times why it was taking so long when the vehicle was sat in front of us! On return there was a tube strike, there was no notification about it. No email or update from them. Rang and asked if they were picking us up, nope we had to get a public bus and pay for it with our luggage to Hatton Cross. Driver picked us up, didn't speak, no acknowledgement of us nothing. Back street car park, rude staff, unhelpful, will never use Allegiance again!

I used the online chat to amend my existing booking. So easy and simple. I spoke with Ceri who was polite and very swift at sorting my amendment.

I have been booking Airport car parking now with FHR for many years, have always found them to be the most competitively priced, the arrangements have always been clear and we have never had any problems. For the past two years we have been using the Jet parks 3 car park at Manchester Airport booked through FHR and have on the whole been very happy with the experience. The only criticism I have of the Jet parks 3 car park is that finding a parking space can be challenging but the shuttle bus service to and from the Airport terminals is excellent.

After booking for an airport parking, my flight was changed so they were very helpful when I needed to change my bookings and reimbursed me the difference with no issues. I would definately use them again

It would be nice if there was an easier way to change the details of the car you have booked in but having said that the emails were very responsive and prompt to get the query solved

Highly recommended service from the beginning to the end, with major highlights in the middle part, specifically the communication and support from customer service.

Chloe was extremely helpful in resolving an issue

The person who interviewed me was very professional and friendly. Thank you!

Prompt response, polite, helpful and friendly.

Simple request regarding email addresses. Easily resolved. Couldnt have been done without support..

Fantastic service, especially from Chloe

I have used FHR many times. The ease of booking has been good and their pricing is also reasonable. On many occasions where I have had to amend my booking, the FHR team have been very responsive and efficient. Can highly recommend.

Kirstie at the customer service/reservations department, responded to my email on the next working day, and changed my vehicle details without any hassle, or cost. It has allowed me to look forward to my holiday, once again, without worrying whether mymy vehicle's engine issues would be sorted in time to drive to the airport. Thanks very much for the excellent service.

I needed to make a change to my booking due to a change of flight times.
This was completed swiftly and without fuss.

Very straightforward, although I made a mistake in my registration. I emailed to let company know and this was immediately corrected, and emailed a fresh confirmation. Great service.

Quick reply to my email to change the time of my booking

Great company, on my way to the airport I had a phone call to see what time I would arrive and the car was picked up promptly. On my return my flight was late and again had a call when I landed to tell me they would drop my car off as soon as had my luggage and left arrivals.

Very prompt response. And well organized administration. Thanks.

Discovered error in car parking confirmation document. BookFHR.com notified error corrected and new document issued to same day.05