Boon Brokers Reviews 

My partner and I worked with Jay Blackaby. We started the process hoping to move at the beginning of 2025. After working quickly with Jay to get an estimate for a mortgage amount and discussing different rates we agreed to postpone to a later date when we could get a larger mortgage.
When we came back to Jay in early 2026, we picked up exactly where we left off. We continued on with immense speed and got straight to it. Every call I had with Jay was polite, informational and supportive. He was great help in emails, on the phone and whenever we needed him. Very prompt to reply and get things done which is such a big thing when working towards a mortgage.
We cannot thank Jay enough for all his hard work and constant dedication to helping us.
Highly recommend to anyone and everyone!
We hope to work with him again soon!

Jay has helped me find the right mortgage since I’ve been buying property. He’s easy to talk to, breaks down industry lingo well, and follows up with agreed actions promptly. There’s a clarity and proactiveness to an otherwise daunting task that makes switching mortgages a much less painful experience. That alone is worth its weight in gold.

I was recommended Kathryn by a family member. Wow an amazing service. Prompt professional service at all times. I was not sure if I would be able to get a mortgage but Kathryn was able to explain my options and recommend the best way forward.
My mortgage was arranged within days.
I woukd highly recommend!!

We contacted Boon Brokers for an Equity Release mortgage and benchmarked with both direct providers and other Brokers.

The service and advice that we got from Lucinda was exceptional and more comprehensive and straightforward than any others we spoke to.

Hence we have no hesitation in giving our unconditional recommendation for Boon Brokers

Thank you very much!

Jay has been amazing at finding us our first-time buyer mortgage. We felt he went above and beyond to make sure we stayed informed of the process and was there to answer any questions. I would highly recommend!

Jay was really quick and helpful every step of the way. I've now re-mortgaged and worked out additional borrowing for a home renovation. He was consistently monitoring the market to see if there was a better opportunity along the way and quick to jump on a call to talk through my options. Would absolutely recommend Jay.

I’ve used Boon Mortgage Brokers several times now and have always been impressed by their professionalism, efficiency and excellent service. The team is polite, knowledgeable and proactive, and they’ve consistently delivered positive outcomes for me.

A special mention for Lucinda, who is an absolute pleasure to work with. She is friendly, highly responsive, and keeps everything moving even when there are bumps in the road. Her communication and support make what can be a stressful process feel much easier.

I wouldn’t hesitate to recommend Boon Mortgage Brokers to anyone looking for reliable, professional mortgage advice and support.

Excellent service! Jay from Boon Brokers has been my main point of contact through this experience of trying organise my first mortgage as a first time buyer and Jay couldn’t have made it easier. He took time to talk me through every step and went above and beyond throughout the whole process. Highly recommend

Would highly recommend Boon Brokers. Jay Blackaby was fantastic from start to finish. He kept me fully in the loop and responded to my enquiries quickly. I received my mortgage offer within a week. He also tailored the right insurance policies for me at a great deal.

Lucinda was fantastic 👏

We have used boon brokers on two occasions now, initially with Gerard 5 years ago and now lucinda for a house move, we will be back to remortgage in another 2 years. Lucinda was very knowledgeable and provided us with expert guidance.

Thankyou
Rees and Amber Barnes.

Honest, open and informative. Excellent service

Fantastic service by Kathryn, I was kept updated throughout and received quick responses to all my concerns and enquires.

Jay Blackaby assisted us with our remortgage after helping us two years prior with the mortgage for our house purchase. He found us a great deal and got it through quickly to lock in the rate. Both times we have had Jay assist us he has been very helpful, concise and quick to respond.

This is my 3rd or 4th time dealing with Boon Brokers and once again the service is 5 out 5 always - Everyone I have dealt with is great but I last few times has been Lucinda and she's just amazing and helpful.

During the process of remortgaging Lucinda has been so helpful, happy to answer any questions and everything has been so quick! We will definitely continue to use Boon Brokers in the future. Thank you so much!

Kathryn at Boon Brokers has been very proactive and helped us find a great mortgage offer. She is very quick to respond when we have sent emails and has always been very helpful. We've been using Boon Brokers since we first bought our flat in London 4 years ago and have already used them twice to remortgage. We are very happy with their service!

Can't recommend Boon Brokers highly enough. They were suggested to us by a family member as we were buying our first home in Hertfordshire. Adam was incredibly helpful with explaining everything, and he was able to quickly lock us in to a good deal. Thank you so much Adam and Boon Brokers!

Kathryn was an exceptional broker for us and did a fantastic job in securing our mortgage offer.

We made it clear early on in the process that we’d need a bit of hand holding and everything explained to us in full - and Kathryn did exactly that!

We fully recommend Kathryn and Boon Brokers!

I contacted Boon and was handed to Jay. At first he seemed nice and helpful but that deterorated quickly.

I was trying to get the process started before Christmas last year and began in early November. At first I was told it was no problem and could have an offer by the following week.

I asked to wait a couple weeks to make my account look better. "no problem" he said. When I try to continue the process, Jay doesn't answer emails, when I call he's not available and doesn't call back. It comes to Thursday 3 weeks in a row and then he's "not in" Friday. Then the year is over. In January we reconvene, only to be told eventually I need a specialist lender and they can't help me. Awful.

Went to another Broker and am now waiting to complete, all within about 6 weeks.

Excellent, efficient, friendly and professional service once more from Lucinda.