Alex was extremely helpful throughout the whole process. We are very happy with the tiles we purchased. When we needed to buy a few extra pieces later, there was absolutely no problem arranging it. Th... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Second time I have purchased from Alex at Boutique Stone and once again, service and assistance with this body of work for new house was exceptional. Highly recommend Boutique Stone and Alex to everyo... Toon meer
Bedrijf heeft geantwoord
Alex was super helpful and responsive to our questions before and after purchase. Whilst delivery had taken a little longer than originally thought when browsing the website, it was clearly communicat... Toon meer
Bedrijf heeft geantwoord
Second time I've ordered from boutique Stone. I believe its under new ownership. Hasn't changed any. The tiles are brilliant and customer service is as good as previous 👍 slight issue with split tile... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Boutique Stone - home of the beautiful terrazzo, onyx, limestone, and marble. We are glad to be a part of your bold bathrooms, charming kitchens, or minimalist room. Most porcelain tiles and natural stone flooring lines in stock for express delivery. We are thrilled to be a part of your dream home journey! We are rated Excellent on Trustpilot!
Contactgegevens
Unit B, Armley Business Park, 41-43 Stanningley Road, LS12 3LW, Leeds, Verenigd Koninkrijk
- 01132205858
- hello@boutiquestone.co.uk
- boutiquestone.co.uk
5,0
Uitstekend
634 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
⭐⭐⭐⭐⭐
Fantastic products and fantastic customer service, really impressed with every encounter I had with the team at Boutique Stone.....👏⭐⭐⭐⭐⭐
25 oktober 2024
Antwoord van Boutique Stone
Thank you for your wonderful review! These are the foundations on which we operate and we're so pleased to hear that this lead to such a positive experience ordering with us. Thank you so much for your recent order, and for taking the time to leave such incredible feedback, we really appreciate it.
Kind regards,
Alex
Wish I needed more tiles :)
Service is great. Decent sized samples to get an accurate view of how they will look. Easy to use website with easy to use calculation for what quantity to buy. Goods arrived well packaged and protected - no breakages! Would like more information on site about laying Terrazzo tiles, to give the seamless look. Wish I needed more tiles : )
9 oktober 2024
Antwoord van Boutique Stone
Thank you Sue! We really appreciate your recent order and you taking the time to leave such fantastic feedback. We'll certainly consider your feedback regarding installation tips/advice in the meantime. Thank you again!
Kind regards,
Alex
Totally recommend
From start to finish, an excellent service. Alex was really helpful annd understanding, excellent communication throughout, even when we changed our minds. Thank you so much. Would definitely recommend Boutique Stone and we would definitely use them again. A personal service that made you feel confident in your purchase. Quick delivery. The tiles were beautiful too! A quality experience all round👍
25 oktober 2024
Antwoord van Boutique Stone
Thank you Grahame! This is such wonderful feedback to receive. We're so pleased to hear you enjoyed such a positive experience ordering with us. Thank you for your recent order and for taking the time to leave such kind feedback, we really appreciate it.
Kind regards,
Alex
Antwoord van Boutique Stone
Thank you Emily! We really appreciate your recent order and you taking the time to leave your incredible feedback.
Kind regards,
Alex
Antwoord van Boutique Stone
Thank you for your recent order Ergun and for taking the time to leave your review, we really appreciate it!
Kind regards,
Alex
Exceptional customer service and such beautiful high quality tiles
Both our deliveries arrived on specified times, delivered by fantastically helpful and cheerful drivers who helped as much as they could.
As we needed to arrange later time for our second delivery while the tiles were on the way to us, I called Alex who answered the phone immediately and swiftly help with rearrangement. It is so amazing these days to speak to a real person instead of bot.
Our bathroom is oases of beauty with all the tiles around. Thank you boutique stone and thank you Alex
21 oktober 2024
Antwoord van Boutique Stone
Thank you Jasminka, we're so pleased to hear you enjoyed such a positive experience across both recent orders! Reviews like yours make every day that little bit more special. Thank you for your custom and for taking the time to leave your feedback, we really appreciate it!
Kind regards,
Alex
An All Round Class Act
The care and attention received from Boutique Stone when selecting bathroom tiles for my house build has been exceptional! I have to admit, choosing my tiles was a challenge, because, quite honestly, I loved all the styles and ranges Boutique Stone offered!
Alex, in sales and customer care, was generous of his time, and extended brilliant pre and post sales care and attention. When my chosen tiles arrived on site (within the time frame outlined), I was thrilled with the quality, and am more than excited to see my tiles installed in the coming weeks!
Boutique Stone delivers on stunning product ranges and consistent customer service that is proactive, genuine and values happy customers.
21 oktober 2024
Review zonder uitnodiging
Antwoord van Boutique Stone
Wow! What amazing feedback to read and receive! Thank you so much for your recent orders and for taking the time to leave such a generous and thorough review, you've brightened everybody's day.
Your incredible review perfectly embodies everything we hope to achieve and more for our customers. We'll keep an eye on our inbox for any photos you may be willing to share once finished!
Kind regards,
Alex
Amazing service….five stars all round…
Amazing service….five stars all round from me ⭐️⭐️⭐️⭐️⭐️
14 oktober 2024
Antwoord van Boutique Stone
Thank you so much for your recent order and for taking the time to leave your feedback, we really appreciate it!
Kind regards,
Alex
Fantastic customer service and quality products
I highly recommend Boutique Stone. This is the second time we have used them and the customer service is amazing. Alex is so helpful and goes above and beyond to help. House renovations are always stressful so it is such a relief to get such good service. Thank you so much.
9 oktober 2024
Antwoord van Boutique Stone
Thank you Elaine, this is wonderful feedback to receive and to hear that we've been able to supply a 5* service across both orders is even better! Thank you so much for your kinds words and for taking the time to leave your review, we really appreciate it!
Kind regards,
Alex
An amazing experience start to finish
The team at Boutique Stone were lovely and helpful from start to finish. The website was easy to use and suggested a colour match for the grout for the tile I had chosen. I was a bit unsure about it (never had to choose grout before!) and messaged them about it. Alex was amazing and responded immediately with a picture of my tile with the chosen grout colour on top of it so that I could see the colour match (which was bang on).
The website also suggested to me all the add ons and quantities that I needed for the amount of tiles I had bought, and the option to have the company hold onto my order until I was ready for my project was invaluable. When I was ready to start my project, I just dropped them an email and once again they responded immediately and then my order was dispatched!
I would absolutely recommend this company with no hesitation.
1 oktober 2024
Antwoord van Boutique Stone
Thank you Charlotte, this is an incredible review that has brightened everybody's week! We're so pleased to hear that you enjoyed such a positive experience, thank you for your recent order and for taking the time to leave your review, we really appreciate it.
Wishing you the best in the meantime,
Kind regards,
Alex
Good quality tiles company
Ordered some samples which were delivered quite quick. We decided to buy the Terrazo style tiles with matching skirting. We are very pleased so far of the result.
The delivery was ok, they left me with the palette in front of the house, glad I live on the ground floor.
23 augustus 2024
Antwoord van Boutique Stone
Thank you for your recent order and for taking the time to leave your kind review, we really appreciate it!
Kind regards,
Alex
Helpful delivery and well packed
24 september 2024
Antwoord van Boutique Stone
Thank you for your recent order and for taking the time to leave your kind review, we really appreciate it!
Kind regards,
Alex
Good tiles and great return policy
Tiles arrived all well, and they have an amazing return policy. We had a few leftovers that we did not unbox, and after contacting them, they arranged a pickup for a fee that would be discounted from the refund (which makes complete sense). This made it very easy to return them. Thank you! Will buy again from you in the future whenever I need tiles
20 september 2024
Review zonder uitnodiging
Antwoord van Boutique Stone
Thank you Francisco, this is wonderful feedback to receive. We really appreciate your recent order and you taking the time to leave your incredibly kind review. We'll look forward to working with you again in the future!
Kind regards,
Alex
Amazing tiles and service
Amazing tiles and service. We had a few issues which were my fault as I ordered the wrong tiles. The staff were amazing and managed to sort a replacement quickly. Would 100% recommend and use again.
20 september 2024
Review zonder uitnodiging
Antwoord van Boutique Stone
Thank you Louise! This is great to hear and we're so pleased that we could assist with your project. Thank you for taking the time to leave your review, we really appreciate it.
Kind regards,
Alex
Highly recommended this company
Great products you couldn't find elsewhere and great service! Especially thanks James and Alex for the smooth communication and professional advice. I am very happy with the results of my project.
20 september 2024
Review zonder uitnodiging
Antwoord van Boutique Stone
Thank you for taking the time to leave such a wonderful review and for your recent order. We're so pleased to hear that you're so happy with the results, this puts a smile on everyone's face!
Kind regards,
Alex
Antwoord van Boutique Stone
Thank you Luis! We really appreciate you taking the time to leave your review following your recent order. Wishing you the best with your project in the meantime!
Kind regards,
Alex
Fast delivery
Fast delivery. Excellent quality product, our tiler specifically commented. Looks fantastic fitted.
13 augustus 2024
Antwoord van Boutique Stone
Thank you for taking the time to leave your review Rebecca, we really appreciate it! The Eccitare Terrazzo White tiles are beautiful and receiving such positive feedback on their quality is fantastic to hear.
Kind regards,
Alex
Excellent service
Excellent service, delivered on time. Broken tiles replaced within a few days of being notified. Has a great selection of tiles. Will recommend to future clients.
21 augustus 2024
Antwoord van Boutique Stone
Thank you for taking the time to leave your kind review and for your recent order, we really appreciate it. Our aim is always for 0 breakages on delivery however in the rare instances they do happen, our goal is to make it right at the earliest opportunity. We're incredibly proud that in this instance, you still felt confident in leaving a 5* review and will recommend us in the future. We'll look forward to working with you again!
Kind regards,
Alex
Wonderful people with great products…
Wonderful people with great products and services
28 augustus 2024
Antwoord van Boutique Stone
Thank you for your kind review Neil, we really appreciate your recent order and you taking the time to leave your feedback.
Kind regards,
Alex
Fantastic product and customer service
Fantastic product and customer service. Thank you!
22 augustus 2024
Antwoord van Boutique Stone
Thank you for your recent order James, and for taking the time to leave your review, we really appreciate it!
Kind regards,
Alex
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.