Alex was extremely helpful throughout the whole process. We are very happy with the tiles we purchased. When we needed to buy a few extra pieces later, there was absolutely no problem arranging it. Th... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Second time I have purchased from Alex at Boutique Stone and once again, service and assistance with this body of work for new house was exceptional. Highly recommend Boutique Stone and Alex to everyo... Toon meer
Bedrijf heeft geantwoord
Alex was super helpful and responsive to our questions before and after purchase. Whilst delivery had taken a little longer than originally thought when browsing the website, it was clearly communicat... Toon meer
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Second time I've ordered from boutique Stone. I believe its under new ownership. Hasn't changed any. The tiles are brilliant and customer service is as good as previous 👍 slight issue with split tile... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Boutique Stone - home of the beautiful terrazzo, onyx, limestone, and marble. We are glad to be a part of your bold bathrooms, charming kitchens, or minimalist room. Most porcelain tiles and natural stone flooring lines in stock for express delivery. We are thrilled to be a part of your dream home journey! We are rated Excellent on Trustpilot!
Contactgegevens
Unit B, Armley Business Park, 41-43 Stanningley Road, LS12 3LW, Leeds, Verenigd Koninkrijk
- 01132205858
- hello@boutiquestone.co.uk
- boutiquestone.co.uk
5,0
Uitstekend
634 reviews
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Incredibly good service
Incredibly good service, from ordering samples to delivery of the chosen tiles. It felt like you were dealing with a company that really looked after its customers, and everything was so beautifully packaged. As for the tiles we ordered, excellent product at a very good price. Very happy to recommend.
21 augustus 2024
Antwoord van Boutique Stone
Thank you so much for your kind review Vincent, we really appreciate your custom and feedback. We'll keep an eye out for any photos you may be willing to share once finished!
Kind regards,
Alex
The customer service has been amazing
The customer service has been amazing: from ordering samples to receiving our order. They’ve definitely gone above and beyond what I would have expected.
6 augustus 2024
Antwoord van Boutique Stone
Thank you so much Devi! Your review means the world and we will keep striving to go the extra mile :)
Wishing you all the very best with your project and cant wait to see it all complete
Kind Regards
James
Life saver
Monday 29th June 2024
Boutique Stone van driver saved my life. I was having a break in my truck and I started having a seizure, he must have noticed something was wrong and he came and got me off the truck by himself and helped me, after he called and waited until paramedics arrived and then he left. I don't know his name but I just wanted to say thank you you're Godsend. I'm ever so grateful.
29 juli 2024
Review zonder uitnodiging
Antwoord van Boutique Stone
Hi George, I don’t even know what to say!! What a story and I can’t believe Troy hadn’t mentioned it. He is such a LEGEND and we’ll get him something nice today to say thank you
I hope you are doing much better and you can always get heavily discounted tiles from us
Thank you for sharing this story
James
Boutique stone were excellent …
Boutique stone were excellent to deal with and really quick communication when asking questions about delivery. Quality was perfect and tiles look very good installed. I needed to order extra tiles as there was a breakage when our builder was cutting a tile and boutique stone worked with us and we’re able to get us replacement tiles really swiftly.
26 juli 2024
Antwoord van Boutique Stone
Thank you for such a thoughtful and thorough review Emma! It was a pleasure serving you and we cant wait to see how your beautiful project turns out
Thanks again
James
Great choice
Great choice, great service and delivery as arranged. Will use this company again.
23 juli 2024
Antwoord van Boutique Stone
Thank you Ursula! I'm so pleased that you were happy with the tiles, service, and delivery. We look forward to serving you again in the future and cant wait to see how your project turns out
Thanks
James
Excellent customer service and support. A+++
Excellent customer service and support. Managed to get me out of a difficult situation. The product is excellent and their knowledge was second to none. Highly recommended A+++
15 juli 2024
Review zonder uitnodiging
Antwoord van Boutique Stone
Thank you Stuart! We're glad to have helped and I'm glad you love the tiles.
Kind Regards
James
Great tile with corresponding service
Quick sample response and dealt with technical questions immediately
9 juli 2024
Antwoord van Boutique Stone
Thank you Malcolm, we really appreciate your kind feedback and recent order.
Kind regards,
Alex
Great customer service from Alex
Great customer service from Alex, who was able get our order to us earlier than expected, this helped to keep our bathroom project on track. Now the tiles are (finally) on the wall they look beautiful. I would purchase from Boutique Stone again. Thanks again Alex
4 juni 2024
Antwoord van Boutique Stone
Thank you for taking the time to leave such a wonderful review and for your recent order, we really appreciate it!
Kind regards,
Alex
Amazing tiles
Amazing tiles, excellent quality, great customer service, really helpful that they can hold an order until you are ready for delivery. Great communication throughout, efficient and quick delivery, thank you!
28 juni 2024
Antwoord van Boutique Stone
This is wonderful feedback! Thank you for your order and for taking the time to leave such a kind review. This review embodies everything we strive to offer our customers, we really appreciate it.
Kind regards,
Alex
Great customer service
Great customer service and top quality product. Recently purchased limestone floor tiles with tumbled edge. 10 / 10
15 juni 2024
Antwoord van Boutique Stone
Thank you for your recent order and for taking the time to leave such a kind review, we really appreciate it!
Kind regards,
Alex
Tile no lie!
Overall a good experience ordering from Boutique Stone. Good communication from warehouse operations. Tiles were packaged well for transport with additional protective foam and polystyrene used, which was a big relief given that all the free samples had arrived broken and not so well protected. An additional tile was placed on top of the pallet to provide solid protection on top, which I thought was a thoughtful touch and not one I’ve seen from other suppliers and I have used a few.
I’ve not inspected each box yet but everything seems to be in order. Tiles look amazing and I can’t wait to get them installed!
10 juni 2024
Antwoord van Boutique Stone
Thank you for taking the time to leave your feedback and for your recent order, we really appreciate it! It's unfortunate that in rare instances samples can be broken during shipping. While we take care to try and ensure they're packed safely, we'll continue to review our processes ensuring a customers first impression is a positive one. We are more than happy to provide replacements where required.
I'm pleased that our efforts in wrapping and protecting your order in transit have been noted, we take pride in ensuring your tiles arrive safely and ready to be installed. I'm sure they'll look fantastic once finished!
Kind regards,
Alex
Dreamy process, dreamy tiles
Dreamy process, dreamy tiles. Order your tiles with boutique stone - you really won’t regret it! Alex was so helpful from start to finish and made such a great effort to get us so additional tiles on top of our main order at lightening speed! The tiles are of superior quality and are shipped extremely well protected, not one broken tile on arrival! Thank you again to the whole team at boutique stone, we will be back!
12 juni 2024
Antwoord van Boutique Stone
Thank you James, your incredible feedback has brightened everybody's day! Fabian and Tom in the warehouse pay extra attention to the packing and wrapping of our orders ensuring they arrive with you in the best condition ready for tiles to be laid, we're delighted that their hard work doesn't go unnoticed. Thank you for your recent orders, and for taking the time to leave such incredible feedback, we really appreciate it. We'll look forward to serving you again soon!
Kind regards,
Alex
Most professional supplier ever
Very happy with the quality of their products and the customer service is exceptional. Most professional supplier I’ve ever came accross.
12 juni 2024
Antwoord van Boutique Stone
Thank you Adam, this is great to hear! We strive to source the best quality tiles and to provide a service we can be proud of. Your kind review perfectly embodies this. Thank you for your recent order and for taking the time to leave your feedback, we really appreciate it. We'll look forward to working with you again in the future we hope!
Kind regards,
Alex
Exceptional Customer Experience and Beautiful Tiles
From beginning to end the process was not just smooth but the levels ps customer support, attention and care were exceptional. From order to door quite honestly one of the best customer experiences I have had. The tiles are also beautiful.
12 juni 2024
Antwoord van Boutique Stone
This is wonderful feedback to receive, and has put a smile on everybodies faces. Thank you for your recent order and for taking the time to leave such a glowing review, we really appreciate it.
Kind regards,
Alex
I was recommended Boutique stone by a…
I was recommended Boutique stone by a friend From meeting Alex in the Armley showroom I felt at ease and was really impressed how helpful he was. Choosing tiles for my bathroom was a big decision and he was very patient.
I would highly recommend a visit. Delivery was on time and the driver again was polite and helpful. I am more than happy with how my bathroom turned out.
31 mei 2024
Antwoord van Boutique Stone
This is wonderful to hear and has put a smile on everyone's faces this morning. We're so pleased we were able to assist with your order. Thank you for your custom, and for taking the time to leave such a kind review, we really appreciate it.
Kind regards,
Alex
Great quality tiles
Great quality tiles. Quick delivery. An extremely helpful delivery driver.
4 juni 2024
Antwoord van Boutique Stone
Thank you for taking the time to leave your review and for your recent orders. We really appreciate it! We're pleased to hear you enjoyed such a positive experience with your delivery driver also and will ensure the feedback is passed on.
Kind regards,
Alex
Antwoord van Boutique Stone
This is wonderful to hear, thank you for your recent order and for taking the time to leave your review, we really appreciate it.
Kind regards,
Alex
Product excellent,followed with so much…
Product excellent,followed with so much help regarding delivery, but most importantly the fitting of the tiles. Very helpful. Definitely worth purchasing from.
31 mei 2024
Antwoord van Boutique Stone
This is amazing feedback to receive, we're so pleased to hear you enjoyed such a positive experience. Thank you for your recent order and for taking the time to leave your review, we really appreciate it.
Kind regards,
Alex
Very happy customer
Very happy customer. Alex and James couldn't have been more helpful. Quality of the tiles is amazing!
So happy with our bathroom.
Thank you!
31 mei 2024
Antwoord van Boutique Stone
Thank you Laura, this is great to hear! Thank you for your recent order and for taking the time to leave your review, we really appreciate it.
Kind regards,
Alex
Excellent customer service provided by…
Excellent customer service provided by Alex. So helpful and friendly, hassle free delivery and amazing tiles. Thank you!
31 mei 2024
Antwoord van Boutique Stone
Thank you Lee! This is great feedback to receive. We're so pleased we could assist with your order. Thank you for your custom and for taking the time to leave your feedback, we really appreciate it.
Kind regards,
Alex
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