Boxtrees Nursery Ltd Reviews 294

I purchased a Taxus baccata ball from Boxtrees Nurseries. I appreciate that the nursery can’t fully control the delivery provider, but unfortunately the delivery experience was disappointing. The plant did not arrive on the scheduled day, and when it finally arrived, the box was damaged and had clearly been tipped over during transit. There was soil throughout the box and over the plant itself.
Thankfully, the plant was not physically damaged, but the overall shape of the ball was quite poor, with triangular sides and rounded top. There was also a noticeable amount of brown foliage on the top, which was disappointing given the price and expectations for quality.

I ordered about 20 balls from
Here a number of year ago and they’ve been really healthy. Over the years I have brought a couple of box balls from other retailers and they’ve not been that great. So recently when I wanted 4 more I made sure I ordered them from here. They arrived looking healthy and lush.

From ordering to delivery the process was seamless. The plants were very healthy and vibrant looking and came with great instructions! I'd order from Boxtrees again...

Really good trees and look very health. Great protective packaging and excellent delivery with regular updates

Great value, plants in good condition, fast delivery. Good communication you can speak to someone.

Excellent service from start to finish. The yew trees were very high quality, healthy, and exactly as described.

My box ball arrived and was a perfect specimen. But having used Boxtrees Nursery on many occasions I had no reason to doubt the quality of the plant I was sent.

Great customer service and very pleased with the yew bush I ordered.

The yew ball I ordered was in good condition when it arrived (despite the courier damaging the carton it was in).
The delivery was also very quick - a couple of days from ordering.

Will is always helpful and professional. Recommend this company to anyone who is looking for good shrubs and hedging. I’ve been using them for years, excellent specimens and at a good price.

I’ve ordered two lots of small potted yew trees from this company.
They have been excellent, well rooted and arrived in good condition. Well priced.

Great service. Plants arrived exactly as discussed. Would recommend

excellent service and delivered when requested.

We ordered 3 yew balls from Boxtrees Nursery and unfortunately one was damaged in transit by the couriers.

Boxtrees Nursery took action straightaway to arrange for the damaged plant to be collected and a new one dropped off.

I have nothing but praise for them and highly recommend them as a result.

Top marks Bill 👍👍

Square Yew Columns arrived exactly as arranged - all plants look healthy, full and well-shaped.

Slight mixup with order but promptly rectified and trees received were good quality and quickly delivered

Box trees arrived in great condition- just the right size too. Good price and easy easy website to order from. Thank you

Tree seems fine - though will have to wait and see if it actually grows - too soon to tell. The thing missing that would have meant five stars was communication. I had to ring to find out if the tree was in stock and would be delivered soon or out of stock and I’d have to wait. Be good if the email confirming the order had that information.

Great customer service and fast