BozuReviews 

Really good quality meals, would definitely recommend!

Bozu is perfect to assist with fitness goals, not having to worry about what to prepare or the time to prepare and the food is delicious too! I’d recommend to anyone.

The food was really tasty and you can tell it’s made with good quality ingredients. Loved the variety of meal choices, definitely great value for what you’re getting!

Great food.

Amazing!!!

Food is always fresh and tasty with loads of options and variety. For the quality and convenience it’s definitely worth the price.

Great food really enjoyed the Mac and cheese

I have been ordering from Bozu for months now as I don’t have time to cook and could not be more happier. The food tastes authentic and fresh. The portions sizes are also very filling. My orders are always on time and it’s great value for money.

Great food, great menus, good portion sizes especially if you bulk them. The quality is much better than other meal prep services I’ve tried

Been using these prep meals for a long time now and never had any issues with the food or delivery. Good value for money and the food always tastes fresh. Good variety of food which you can change as much as you want.

Terrible customer service, terrible website UX. And worst of all, they took a random unauthorised payment two months after I had cancelled my subscription. After finally getting in contact with someone they asked to see my cancellation email, ironically their platform doesn’t send cancellation emails, nor did it ever send me one to tell me I had subscribed in the first place when I placed just one order. It just suddenly turned itself into a subscription with no notice. There is no communication about when deliveries arrive either. Anyway, I am down almost £80 right now with nothing to show for it and no way of getting a refund for something I didn’t ask for in the first place, nor received anyway.

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Response to your reply...

Confirming that I have not received a refund still, and the subsequent claim I raised via my credit card company was declined as I could not provide evidence of there being a subscription, being able to manage my account, or cancelling a subscription as there was no account management screen, no automated emails to confirm any action and ignored emails from me requesting screenshots of this being visible for me. Everything seems to have been done manually in the back-end without any front-end customer UX. So as off 22nd January 2026, I am still down £75.40 for an system erroneous order placed on 5th November 2025... with not having received any products (not that I wanted any).

- believe me and other users who tell you they take unauthorized payments
- portion size is ok but the food is a hit or a miss
- i asked for dairy free options but was given 4 dairy meals
- was promised free delivery but then charged an unncessary amount for delivery
- box comes in a random amaozon box with no outside protection from weather
- the founder of the company pretends to "connect you with assistance" to only speak himself ; i respect the hustle but lets not dupe customers.

Food is great but unapproved payments are quite a problem. Fake promises of refunds are a norm... if you wish to try them, use virtual card which you can delete at any time. Using normal credit card is bad idea as those subscriptions are unstoppable...

I can’t recommend Bozu enough! The food was absolutely amazing, fresh, flavourful, and delivered right on time. As someone who works out twice a day and works a 9–5 job, this service has been a total game changer for me. It saves so much time without compromising on quality. The portion sizes are perfect too. I was left feeling full and completely satisfied after every meal. Definitely recommend to anyone looking for convenient, healthy, and delicious meals!

I tried Bozu for 2 weeks ordering 2 meal plans the food was decen my quality better than a lot of Meal preps I’ve used in the past.

The website and customer service though are terrible, it is difficult to make changes to your plans in terms of meals, delivery frequency and how many meals you want.

Due to the issues on the website I cancelled my subscriptions which was very difficult to do, since then I have been charged 3 additional times, been speaking over WhatsApp with customer service who ensure me I will be receiving refunds, I have received 1 of the 3 refunds so far and this has been nearly 3 weeks, really unhappy with them.

Because the food was good I was going to give it another go in January but this has completely put me off,

Good company if you want food never want to make changes to your order and never want to stop using them, if not I would strongly avoid them

Great service and delicious freshly prepared meals with great variety! Friendly personalised service and 2 deliveries a week - great! Thankyou

amazing food! the best ive had from any meal prep service. Full steak meals for £8, cheaper than going to the supermarket. Great work Bozu!

I’ve been using Bozu for almost a year now and have had an overall great experience. I’ve tried several other meal prep companies, and I can confidently say Bozu stands out when it comes to food quality—you genuinely look forward to your meals. The difference in taste and freshness is noticeable, and no other service I’ve used comes close.

That said, there are a few areas where Bozu is still growing. Some reviews have mentioned issues with payments or administrative hiccups, and I’ve experienced a bit of that myself. However, I understand they’re a small company still finding their footing. It seems they intentionally keep the admin team lean to manage costs, and that’s reflected in the pricing. While Bozu may be slightly more expensive than other meal prep services, the quality of the food more than justifies the cost. If other companies offered food at this level, they’d likely charge much more.

Overall, I’d say Bozu is absolutely worth it. There may occasionally be some minor hurdles around payments or logistics, but the exceptional food quality makes up for it. And to their credit, whenever there was a miscommunication or billing issue, I was promptly reimbursed—I never felt like I was unfairly charged.