Bradfords - Glastonbury BBS Reviews 

250
•
TrustScore 4.5 uit 5

4,5

Porchestall Drove, BA6 9NW Glastonbury, Somerset, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I love using Bradfords. Staff are always customer friendly and always willing to help. I generally buy timber amongst other items.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Keith delivered again on time and professional as ever. Dropped off where i requested without any problems. 500kg bag of Loam TopnSoil, which looks to be a good quality mix. Bradfords makes delivering... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I've been using Bradford's for years and ive yet to find a more accommodating builder supply merchants. The service in their well stocked clean yard is excellent and the standards is just the same in... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

It was time for a new kitchen after 24 years. We chose a local branch of Bradfords. Kitchen design was excellent (probably the last design by Joan before she retired). Great care taken through the de... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Aannemersbedrijf
  2. ook in
  3. Aannemer voor isolatie
  4. Gereedschapwinkel
  5. Metselaar
  6. Timmerman

Geschreven door het bedrijf

Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.

Bradfords Building Supplies, Trusted by the Trade since 1770!

Geschreven door het bedrijf

Bradfords is the leading family owned supplier of building materials in the UK
Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
Builders Merchants Federation Ltd (BMF).
Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
Investors in People
Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.

Contactgegevens

  • Porchestall Drove, BA6 9NW, Glastonbury, Somerset, Verenigd Koninkrijk

  • 01458 834770

4,5

Uitstekend

TrustScore 4.5 uit 5

250 reviews

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2 sterren
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4,5

Alle reviews

(250)

1.042 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Ordered online

Ordered online on saturday night and had a phone call on monday to say delivery would be Thursday. On day of delivery a text saying a time slot of when they would arrive. Perfect delivery and bags placed where I wanted them.

14 april 2022
Logo Bradfords - Glastonbury BBS

Antwoord van Bradfords - Glastonbury BBS

Hi Tracey,

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,

Charlotte

Beoordeeld met 5 van de 5 sterren

Dewalt 18v battery

Excellent product with very good quality service

10 april 2022
Logo Bradfords - Glastonbury BBS

Antwoord van Bradfords - Glastonbury BBS

Hi David,

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,

Lorna

Beoordeeld met 5 van de 5 sterren

I have used my local Bradfords building…

I have used my local Bradfords building supply company before, but this was the first time for a delivery. The Order was very quickly followed up by a phone-call the following day, when delivery was arranged. All went well, so am pleased with the experience and would use again.

2 april 2022
Logo Bradfords - Glastonbury BBS

Antwoord van Bradfords - Glastonbury BBS

Hi Diane,

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,

Charlotte

Beoordeeld met 5 van de 5 sterren

Fast efficient service and very helpful…

Fast efficient service and very helpful delivery man who went the extra mile in dropping the load exactly where we needed it

1 april 2022
Logo Bradfords - Glastonbury BBS

Antwoord van Bradfords - Glastonbury BBS

Hi Keith, 

Thank you for taking the time to leave us a review. 

I am pleased to see that you have had a positive experience with us! 

We hope to see you again soon. 

Kind Regards, 

Charlotte

Beoordeeld met 5 van de 5 sterren

Click and collect

Click and collect - simple to use.
No dramas....which is good.

30 maart 2022
Logo Bradfords - Glastonbury BBS

Antwoord van Bradfords - Glastonbury BBS

Hi Steve,

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,

Charlotte

Beoordeeld met 2 van de 5 sterren

This top soil had obviously been…

This top soil had obviously been hanging around in the bulk bag for some time. The soil was badly compacted and there was a growth of lichen and some seeds on the surface. It has taken ages to break up the soil sufficiently to free it from the bag. This is not what I would normally expect of a bulk bag of top soil

29 maart 2022
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Antwoord van Bradfords - Glastonbury BBS

Hi Dr Wilde,

Thank you for taking the time to leave us a review.

I am saddened to see that you have had a poor experience with us due to the quality of the top soil that you have received.

I apologise greatly for this and for any inconvenience this may have caused you.

I will pass this on to the delivering branch so that we can resolve this for you.

Kind Regards,

Charlotte

Beoordeeld met 3 van de 5 sterren

Online ordering easy, delivery rubbish.

The process of placing the ok order online was very easy.
But for delivery there is much room for improvement. The txt msg sent at 7:33 said delivery (same day) between 7:30 and 9:30, then had a call asking if he could arrive in next 15mins. Then another call asking where I was despite giving clear instructions to their office previous day. Finally, driver was a miserable so and so. At least I got what was ordered.

22 maart 2022
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Antwoord van Bradfords - Glastonbury BBS

Hi Peter,

Thank you for taking the time to leave us a review.

I am saddened to see that you have had a poor experience with us due to the miss communication on our end in regards to your delivery.

I apologise greatly for this and for any inconvenience this may have caused you.

I will look into this further with the delivering branch, to see what caused this to happen.

Kind Regards,

Charlotte

Beoordeeld met 5 van de 5 sterren
Logo Bradfords - Glastonbury BBS

Antwoord van Bradfords - Glastonbury BBS

Hi Adam,

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,

Charlotte

Beoordeeld met 4 van de 5 sterren
Logo Bradfords - Glastonbury BBS

Antwoord van Bradfords - Glastonbury BBS

Hi,

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us.

If there was anything we could have done to have made this a 5 star experience, please do let us know at ecommerce@bradfords.co.uk

Kind Regards,

Charlotte

Beoordeeld met 5 van de 5 sterren

Very helpful on the phone

Very helpful on the phone. Delivered a day early but called ahead to check. Left delivery exactly where I asked. Would certainly recommend

26 februari 2022
Logo Bradfords - Glastonbury BBS

Antwoord van Bradfords - Glastonbury BBS

Hi Lorna,

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us and that you are more than happy with the service that you received.

Kind Regards,

Charlotte

Beoordeeld met 5 van de 5 sterren

Superb service

Superb service, over and above what was expected

24 februari 2022
Logo Bradfords - Glastonbury BBS

Antwoord van Bradfords - Glastonbury BBS

Hi Michael,

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us and our team in Glastonbury and that you are more than happy with the service that you received.

We hope to see you again soon.

Kind Regards,

Charlotte

Beoordeeld met 1 van de 5 sterren

Send out one person to deliver only

This is no criticism of the delivery man who was good and did just as we asked but it was absolutely rediculous to send a man on his own to deliver the 4 4x8 boards. If my wife had been in on her own it would have been hopeless. The problem is that this is the second time this has happened. The last time my wife was on her own and we are sheilding so she did not want to leave the front door even if she had been able to help. We had an area ready for the delivery but the man said he could not do it alone. We had told Bradfords that we would not be able to help and they knew this but still sent a man on his own. He tried his best to deliver but when we checked the boards and wood were damaged. We sent in photos and emailed them and have never heard back. If we could buy elsewhere we would.

16 februari 2022
Logo Bradfords - Glastonbury BBS

Antwoord van Bradfords - Glastonbury BBS

Hi,

Thank you for taking the time to leave us a review.

I am saddened to see that you have had such a negative experience with your delivery from ourselves and with the service that you have received while trying to resolve the issues that you have experienced.

I trust that this has now been rectified by the branch,
Who I will follow this up with shorty.

If this is not the case, please contact me at ecommerce@bradfords.co.uk

Kind Regards,

Charlotte

Beoordeeld met 5 van de 5 sterren

These guys couldn't be more helpful

These guys couldn't be more helpful! I only needed 1 piece of timber, not exactly a big spender, so ordered online for collection but the store don't stock it (tech fault). They emailed to explain, apologetically and said I could collect it from a different branch or get refunded. Instead, between Joe and Jay they arranged to have it brought across for me within a few days.
When I collected it, it was 4.2m, not 2.1m as I'd ordered. They explained that the ends weren't perfect (about 50cm at most) so had supplied a larger piece. On request, they then supplied me a hand saw to cut it down as it wouldn't fit in the car. Overall I'm very happy with the service!

6 februari 2022
Logo Bradfords - Glastonbury BBS

Antwoord van Bradfords - Glastonbury BBS

Hi Luke,

Thank you for taking the time to leave us a 5 star review.

I am pleased to see that you have had such a positive experience with us and our team in Glastonbury and that you are more than happy with the service that you received.

We hope to see you again soon!

Kind Regards,

Charlotte

Beoordeeld met 5 van de 5 sterren

Top service

Top service , polite and helpful

1 februari 2022
Logo Bradfords - Glastonbury BBS

Antwoord van Bradfords - Glastonbury BBS

Hi,

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us and our team in Glastonbury.

We hope to see you again soon!

Kind Regards,

Charlotte

Beoordeeld met 5 van de 5 sterren

Immediate confirmation of order and…

Immediate confirmation of order and delivery arrangements. Excellent service as always.

22 januari 2022
Logo Bradfords - Glastonbury BBS

Antwoord van Bradfords - Glastonbury BBS

Hi,

Thank you for taking the time to leave us a review.

I am pleased to see that you have had such a positive experience with us!

We hope to see you again soon.

Kind Regards,

Charlotte

Beoordeeld met 5 van de 5 sterren
Logo Bradfords - Glastonbury BBS

Antwoord van Bradfords - Glastonbury BBS

Hi David,

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,

Charlotte

Beoordeeld met 4 van de 5 sterren

Order was delayed but good…

Order was delayed but good communication and really helpful delivery driver

16 november 2021
Logo Bradfords - Glastonbury BBS

Antwoord van Bradfords - Glastonbury BBS

Hi Phillip,
Thank you for taking the time to leave us a review.

I am really sorry to hear that there was a delay in getting your order delivered.

It is great to hear that our time were able to keep you updated with the delivery date and our driver provided helpful customer service.

We hope to see you again soon.

Many Thanks
Megan

Beoordeeld met 5 van de 5 sterren
Logo Bradfords - Glastonbury BBS

Antwoord van Bradfords - Glastonbury BBS

Hi Paul,
Thank you for taking the time to leave us a review.

I am pleased to hear you kind words about our Glastonbury branch.

It is great that you find our teams customer service to be superb.

If there is anything else that we can do for you please do email Ecommerce@bradfords.co.uk

Many Thanks
Megan

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