online system seems to work very well, I deal with the Ledbury branch & all the staff I have delt with so far are brilliant, so helpful.
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I have had several recent deliveries of bulk bag materials. The branch calls and texts to let me know when the delivery is due and it arrives in the time window. The driver Eamonn puts the bags exactl... Toon meer
Bedrijf heeft geantwoord
Easy to order on the website, email confirmation by a human(!) was rapid and succinct. Delivery arrangements were confirmed prior to and on the day by email and telephone. Nice people to speak to. De... Toon meer
Bedrijf heeft geantwoord
1st class company rang to give delivery date what a change to speak to a very polite and cheerful man driver rang 1/2 hour before delivery top driver we just moved to area what a difference to some co... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Geschreven door het bedrijf
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contactgegevens
Hereford Road, HR8 2PR, Ledbury, Herefordshire, Verenigd Koninkrijk
- 01531 631633
4,5
Uitstekend
190 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 96% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
you delivered when you said you would
you delivered when you said you would. I was out, the delivery man offloaded without any help. excellent service
15 augustus 2023
Antwoord van Bradfords - Ledbury BBS
Good Afternoon Brendan
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Your feedback has been passed onto all involved,
Kind Regards,
Katie
Fantastic product at a great price…
Fantastic product at a great price delivered quickly and Eamon
the delivery driver put the items exactly where I wanted them even though it was tricky
16 juli 2023
Antwoord van Bradfords - Ledbury BBS
Good Afternoon Mr Shields
Thank you for taking the time to leave us a review.
I am pleased to hear that you have received a quick delivery service with your order and are happy with the product received,
Thank you for your feedback this has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Very welcoming and informative
Very welcoming and informative
Went there to pick up a number of items, also owing to a change of plan an online order I made for delivery had to be cancelled and this was done very efficiently.
Would certainly use again for my building needs
30 juni 2023
Antwoord van Bradfords - Ledbury BBS
Good morning,
Thank you for taking the time to leave us a review.
We are glad you were made to feel welcome and we were able to smoothly accommodate the changes,
We hope to see you again soon.
Kind Regards,
Joe.
Timbers excellent quality
Timbers excellent quality. A fair few decking boards were slightly bowed but pulled in when screwed down after a bit of manipulation. Delivered when promised so happy overall
24 juni 2023
Antwoord van Bradfords - Ledbury BBS
Hi Nick
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Sam
Writing this on behalf of my mother in…
Writing this on behalf of my mother in law. Ordered the same gravel as i had few weeks before. New lot turned up 5x darker an when i phoned up i was told sometimes its how they come from the quarry. So wasted £120 for nothing as too dark to be put down.
No.15 - GL2 5FG
24 juni 2023
Antwoord van Bradfords - Ledbury BBS
Good Morning Rebecca,
Thank you for taking the time to leave us a review.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned,
Kind regards,
Joe.
15 mins late but all good 👍
23 juni 2023
Antwoord van Bradfords - Ledbury BBS
Hi Steve
I am pleased to see that you have had a positive experience with us despite the delivery being a touch late.
We hope to see you again soon.
Kind Regards,
Sam
Great service as ever!
Great service as ever. Arrived on time and dropped into the garden exactly where I needed it. Thanks again.
19 juni 2023
Antwoord van Bradfords - Ledbury BBS
Hi Mr Davies
Thank you for taking the time to leave us a review.
I am really please to see you are happy with the consistent and high level service.
We hope to see you again soon.
Kind Regards,
Sam
Fast delivery
11 juni 2023
Antwoord van Bradfords - Ledbury BBS
Good Afternoon Mr Ellison
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Antwoord van Bradfords - Ledbury BBS
Good Afternoon Jon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
My goto local supplier for all building supplies.
Great items and delivery.
Never have a problem buying from Bradford's.
29 mei 2023
Antwoord van Bradfords - Ledbury BBS
Good Evening Mr Low
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Antwoord van Bradfords - Ledbury BBS
Good Morning
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and are happy with the quick delivery of your order,
Thank you for your kind words and feedback regarding the helpful service provided this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Really helpful staff
It was the first time I visited the branch as my only other order was online. But both the delivery staff for my first order and the instore team couldn't have been more helpful.
5 mei 2023
Antwoord van Bradfords - Ledbury BBS
Good Morning CJW
Thank you for taking the time to leave us a review.
I am happy to hear that you had a positive experience with both your visit to the branch and your online order,
Thank you for your kind words and feedback regarding the friendly and helpful service received in the branch,
This has been passed onto the branch.
We hope to see you again soon.
Kind Regards,
Katie
Very helpful staff
Very helpful staff, great range of products. Delivery on time and driver also very helpful.
25 april 2023
Antwoord van Bradfords - Ledbury BBS
Good Evening Michael
Thank you for your kind words and feedback regarding the service provided by our Verwood branch from start to finish with your order,
This has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
All about the service
All about the service, team at Ledbury are really helpful, though not cheapest makes up for the customer experience
4 april 2023
Antwoord van Bradfords - Ledbury BBS
Good Evening Kevin
Thank you for taking the time to leave us a review.
I am happy to hear that you have received a high level of customer service from our Ledbury branch,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Your customer service is buy far the…
Your customer service is buy far the best I have encountered in the building supplies industry. I've placed several web orders and received a response from which ever local depot is dealing with my order pretty much within the hour. Impressive, if only the others realised that builders are customers who are usually spending a lot of money, albeit on someone else's behalf.
27 maart 2023
Antwoord van Bradfords - Ledbury BBS
Good Afternoon Mr Ashton
Thank you for taking the time to leave us a review.
I am happy to hear that you have a received a high level of customer service for all your orders placed with us,
Thank you for your kind words this will be passed onto all involved,
We look forward to seeing you again in the future,
Wishing you a Happy Easter,
Kind Regards,
Katie
Does service get any better than this?
Easy to order on the website, email confirmation by a human(!) was rapid and succinct.
Delivery arrangements were confirmed prior to and on the day by email and telephone. Nice people to speak to. Delivery was on time and product good quality as expected. Does it get any better?
24 maart 2023
Antwoord van Bradfords - Ledbury BBS
Hi Julia
Thank you for taking the time to leave us such a wonderful a review.
I am pleased to see that you have had a positive experience with us!
And I am glad all the processes went well
We hope to see you again soon.
Kind Regards,
Joe.
Antwoord van Bradfords - Ledbury BBS
Hi Alex,
Thank you for taking the time to leave us a review.
Lorna
Everything was organised and easy and…
Everything was organised and easy and delivered on time with a friendly delivery guy
3 maart 2023
Antwoord van Bradfords - Ledbury BBS
Hi Andrew,
Thank you for taking the time to leave us a review.
I am pleased to hear that your delivery went well,
We hope to see you again soon.
Kind Regards,
Joe.
Surprisingly quick delivery
Surprised when it was delivered next day instead of 2 days. Delivery driver was very friendly and helpful.
28 februari 2023
Antwoord van Bradfords - Ledbury BBS
Hi Colin,
Thank you for taking the time to leave us a review.
I am pleased we got your delivery out nice and quickly,
We hope to see you again soon.
Kind Regards,
Joe.
Antwoord van Bradfords - Ledbury BBS
Good morning Ashley,
Thank you for leaving a review,
I'm glad to hear you had a positive experience with us.
Hope to see you again soon.
Kind regards
Megan
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.