Ordered 3 bags of Cotswold stone from Travis Perkins, but after three weeks was still waiting, so cancelled. Ordered from Bradford's on Bank Holiday Monday, phone call first thing Tuesday to say would... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Pleased in the end, but travelled over 30 miles to collect my item only to discover when I got home that the wrong item was 'picked' for me. Granted I should have checked more carefully myself, but I'... Toon meer
Bedrijf heeft geantwoord
There was a mix up on delivery dates and I wasn’t home. However the driver rang me and arranged to complete another delivery and then return allowing me to pop home and receive the delivery. Couldn’t... Toon meer
Bedrijf heeft geantwoord
As usual, a friendly and helpful response to my click and collect visit
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Geschreven door het bedrijf
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contactgegevens
Poniou Way, TR20 8HX, Penzance, Cornwall, Verenigd Koninkrijk
- 01736 365176
4,9
Uitstekend
170 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 93% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Bradfords - Penzance BBS
Good Afternoon Adrian
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with your order for collection with our Penzance Branch,
We hope to see you again soon.
Kind Regards,
Katie
Excellent from start to finish
Excellent from start to finish - del early - placed where needed / job done - would certainly recommend and will use again
8 april 2024
Antwoord van Bradfords - Penzance BBS
Good Afternoon Lesley
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us from start to finish with your order,
Thank you for your recommendation and feedback this is greatly appreciated and has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Another neat delivery
Easy online order, confirmed by phone call & delivered promptly & neatly & for free! Keep it up guys.
1 april 2024
Antwoord van Bradfords - Penzance BBS
Good Morning Mr King
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found placing your order online to be an easy process,
Thank you for your feedback regarding the prompt and neat delivery service provided this is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Excellent service
There was a mix up on delivery dates and I wasn’t home. However the driver rang me and arranged to complete another delivery and then return allowing me to pop home and receive the delivery. Couldn’t fault the driver, very friendly and helped to put the wood in the garage. Great communication from the store human error over delivery date but all resolved.
31 maart 2024
Antwoord van Bradfords - Penzance BBS
Good Morning Neil
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us from start to finish with your order placed with the Penzance Branch,
Thank you for your feedback this is greatly appreciated has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Easy to navigate web shop
Easy to navigate web shop. Qick delivery and very friendly and helpful service.
30 maart 2024
Antwoord van Bradfords - Penzance BBS
Good Morning John
Thank you for taking the time to leave us a review.
I am happy to hear that you found placing your order online to an easy process,
Thank you for your feedback regarding the delivery service provided with your order,
This has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Small order....but made to feel important.
Despite being a small order it was delivered promptly by a nice friendly driver. Well done! We shall use you again. Ron.
29 maart 2024
Antwoord van Bradfords - Penzance BBS
Good Morning Ron
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Thank you for the feedback regarding the delivery service received with your order this is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Great experience with Bradfords
Great experience with Bradfords, just a shame they used DPD for delivery who couldn’t find my address despite being here numerous times before then cancelling the second delivery for no reason.
28 maart 2024
Antwoord van Bradfords - Penzance BBS
Hi Lee
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
We will certainly look into the choice of courier for carrying out our deliveries and appreciate the feedback.
Kind Regards,
Sam
Antwoord van Bradfords - Penzance BBS
Good Morning Phillip
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and recieved a helpful delivery service with your order,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Great communication
Great communication. Delivered promptly and on time. Good product. No issues.
18 maart 2024
Antwoord van Bradfords - Penzance BBS
Good Afternoon Steven
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received good communication and a prompt delivery service with your order,
Thank you for your feedback this has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Really good experience
Ordered a large amount of timber on the Monday, came Wednesday with courtesy call and text to tell me of delivery. Good prices, really friendly and helpful delivery man. Can’t fault at all and will use again! Bradfords Penzance, thumbs up!
11 maart 2024
Antwoord van Bradfords - Penzance BBS
Good Afternoon Rob
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and recieved a friendly and helpful service from start to finish with your order,
Thank you for your feedback regarding the service provided this has been passed onto all involved,
We look forward to seeing you again soon ,
Kind Regards,
Katie
Good service and very friendly delivery…
Good service and very friendly delivery man.
28 februari 2024
Antwoord van Bradfords - Penzance BBS
Good Morning John
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and recieved a friendly delivery service with your order,
Your feedback has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
£200 order still hasn't turned up
£200 order still hasn't turned up, no contact whatsoever
22 februari 2024
Antwoord van Bradfords - Penzance BBS
Good Morning Abbie
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to the delay to your delivery and lack of communication.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam
very helpful staff and really good…
very helpful staff and really good value. delivery was excellent
21 februari 2024
Antwoord van Bradfords - Penzance BBS
Good Morning Sabine
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a helpful and excellent service from our Penzance Branch
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Excellent delivery people
Excellent delivery people, thank you for being really thoughtful and protecting the delivery from the rain!
31 januari 2024
Antwoord van Bradfords - Penzance BBS
Good Morning AA
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and where happy with the delivery service provided with your order,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Fast efficient service.
31 januari 2024
Antwoord van Bradfords - Penzance BBS
Hi John
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Antwoord van Bradfords - Penzance BBS
Hi Gerry
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Good service and helpful staff
29 december 2023
Antwoord van Bradfords - Penzance BBS
Good Morning Peter
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Antwoord van Bradfords - Penzance BBS
Good Afternoon Russ
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Polite and very helpful
15 november 2023
Antwoord van Bradfords - Penzance BBS
Good Afternoon John
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Katie
Ordered on Monday evening
Ordered on Monday evening
Delivered Tuesday afternoon
Kieran was extremely helpful
Overall it was as near to perfect as you can get
Keep up the good work, communication and delivery
15 oktober 2023
Antwoord van Bradfords - Penzance BBS
Good Afternoon Sim
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received an extremely helpful service from start to finish with your order,
Thank you for your feedback this is greatly appreciated and has been passed onto all involved with your order,
We hope to see you again soon.
Kind regards
Katie
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.