Sadly the order was not delivered correctly. The company does not care and has insisted there is nothing they can do. They cannot provide a photo of the delivery nor can they provide a signature.... Toon meer
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Lees wat reviewers zeggen
Couldn't get my bras in my size anywhere, and found them on BraForMe! Ordering them was a breeze, and they arrived in no time! I'll definitely order from this site again. Highly recommend.
Although I didn't get my order, I was pleased that once I made contact to chase up why it had taken so long, they told me the issue and realised that there wasn't time for me to get it for when it was... Toon meer
Bedrijf heeft geantwoord
The website was easy to navigate. I was able to find the products I wanted quickly. The price was very good. The delivery service was quick and efficient. Refunds are relatively easy but the refun... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are a leading online retailer of premium lingerie, proudly partnering with renowned brands such as Fantasie, Freya, Wacoal, PrimaDonna, Marie Jo, Wonderbra, Sloggi, and many more. We’ve built a strong reputation for offering competitive prices and delivering personable, attentive customer service. Our priority is to ensure every customer enjoys a simple, seamless, and positive shopping experience. Whether you’re new to our store or a returning customer, your satisfaction is our goal—and your feedback helps us improve and grow. Sign up to our newsletter on our website to be the first to hear about new arrivals, exclusive offers, and seasonal sales. We offer FREE UK delivery on all orders, and our main review platform is Reviews.io.
Contactgegevens
Unit 16, Rockhaven Park, SN2 8BB, Swindon, Verenigd Koninkrijk
- info@braforme.com
- braforme.com
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Heeft 12% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Still have not received my item!
Terrible customer service
Terrible customer service. Don't reply to emails. Used to be a good company but not anymore
AVOID!
Returned item mid June. Tracking shows it was delivered. It's now nearly the end of July. Emails ignored. Only got a response when I threatened legal action. Suddenly, I get an email saying my refund is on the way. Five days later....still no sign of my refund! I wouldn't touch this company again with a barge pole!
Lovely bra at a good price
Very slow delivery time and lack of communication. However my purchase was really nice at a good price - but will be hesitant to place any future orders due to the time it took to receive my order.
As ordered and beautiful fit
As ordered and beautiful fit
No messing about
Very easy to use and quick and reliable…
Very easy to use and quick and reliable service! And my wife is very happy too.
Easy ordering
Easy ordering, fast enough delivery, and I would use again.
I am currently awaiting receipt of a bra
I am currently awaiting receipt of a bra I paid for and ordered on the 30th of June. I have emailed 10 times and only received one email were they said they would check with delivery people by the end of the week. Its now a week later and I have not heard anything. No response to any of my emails or calls. I will be contacting my credit card company looking for a refund. Appallying customer service. I would not recommend ordering from this company.
Poor customer service & very slow delivery
I ordered £391 worth of underwear 2 months ago. Paid on day of order. 6 items took over a month to be delivered. The last item arrived today. Very slow to respond to emails asking when I would get the stuff I’d bought.
Good prices and quality, but other similar companies are much more responsive and quick.
I wouldn’t buy from BraForMe again and would not recommend to a friend.
Disappointed! …
Returned one of the bras I purchased but didn’t receive a full refund. Have contacted twice but still no reply. Disappointed!
Thank you!!!
Easy website, speedy delivery and excellent price!!! Thank you!!
What a find
What a find! Website super easy to use, cheaper prices and fast delivery. The bra is also perfect!
Terrible Customer Support, pay for shipping and returns
Their shipment arrived late - a few days after their tracker showed as delivered. It also took a while - like a few weeks. Their customer service is extremely unresponsive. Took about 3-4 attempts before they would even respond, and each response is delayed as well. They also charge you for shipping and you have to pay your own returns if you're in the US - even though their website states they offer one return receipt per order. Their size calculator is also way off. I had to return every item I ordered. Do not recommend.
Dreadful service
Dreadful service. Took nearly 2 weeks for order to arrive and when it did arrive it was completely the wrong order.
Emailed them to tell them and didn't even get an apology. Will never use them again.
Good selection of bras and sizes…
Good selection of bras and sizes everything arrived in good time. Only negative is the length of time it took to get a refund.
Ignore delivery times!
Absolutely no issue with the products but they took just short of 3 weeks to arrive.. no contact from the retailer at all despite submitting 3 contact forms and 2 emails. Customer service is shocking but like I said, items are absolutely fine. Was starting to think I'd been scammed!
Very disappointing
Two separate orders for two different bikini bottoms cancelled due to stock error. It’s taken 13 days to be refunded for one and it’s now been 14 days and not yet had refund for the second order. Not good enough if you haven’t got the stock don’t sell the item and ensure you refund your customers a lot quicker when it’s not their fault. Very disappointing.
Shocking service
Ordered a bikini for holidays. Stated 48 hour delivery. I was on holiday and back before it was received so returned it. Now told it will take up to 21 days to receive a refund. Shocking customer service. Would not recommend.
I am still waiting to hear back from…
I am still waiting to hear back from this company about my order and have now gone to my credit card company to try and recoup my money back. Whilst it was Evri that lost my order I am still left with no order and a company that I am unable to contact as they don't respond to any of my messages. I will definitely not be using this company again and can see why they have so many bad reviews!
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